1,852 questions with Microsoft 365 and Office | OneDrive | Other | Windows tags

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1 answer One of the answers was accepted by the question author.

Personal Vault name not allowed

Screenshot 2025-09-12 100915.pngHello, I am have a problem with my personal vault, it keeps telling me that the name is not allowed but it just says "Personal Vault" so im confused why its not allowed, it wont sync my folders until I fix it…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2025-09-12T15:12:03.1533333+00:00
Ayden Kahn 65 Reputation points
commented 2026-05-30T15:08:44.9033333+00:00
Brenda Stelle 0 Reputation points
1 answer

Missing folder contents on Onedrive

I accidentally deleted my Desktop on Onedrive (assuming that it was saved to my hard drive). I have tried to restore my Onedrive account from before the incident and my folders have been recovered, but the contents are missing. Please can I ask where…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-29T14:34:33.2566667+00:00
JChan 0 Reputation points
answered 2026-05-30T01:41:52.1166667+00:00
Xavier-D 8,585 Reputation points Microsoft External Staff Moderator
2 answers

How to disable OneDrive?

I am having issues with my file folders and I want to disable my One Drive. How do I disable One Drive and remove my files to an external hard drive?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-29T11:58:50.6133333+00:00
Maria Wilson 0 Reputation points
answered 2026-05-29T12:30:33.8766667+00:00
EmilyS726 234.5K Reputation points Independent Advisor
2 answers

Access Denied to All OneDrive

On FEB 9, 25 I purchased Microsoft Office Pro Plus!. I was given a username and temporary password. I changed the password and everything worked GREAT. I was able to save all of my important work and retirement documents from my work computer (from…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-24T18:08:41.83+00:00
Jeffrey LeTempt 0 Reputation points
edited an answer 2026-05-25T05:33:45.4366667+00:00
Darren-Ng 10,455 Reputation points Microsoft External Staff Moderator
2 answers

Seeing double files after transfer to new computer

I have all of my files showing in duplicate- one with the green check mark for local storage, and one with the cloud icon and a new name with (1) after the name. I had transferred all my files from an old laptop to my new one. After the transfer I…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-21T05:17:21.7666667+00:00
Dan Marinberg 0 Reputation points
commented 2026-05-24T06:35:23.85+00:00
Kai-H 18,195 Reputation points Microsoft External Staff Moderator
1 answer

Can't reach your shortcut "Folder name " in ONEDRIVE

I'M using the OneDrive desktop app on Windows 11 to access shared folder shortcuts from other OneDrive user easily. However, a couple months ago we have issues where some of the shortcuts in OneDrive are displaying an error message. Despite any attempts…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-14T20:33:37.7766667+00:00
Luis Suarez 0 Reputation points
commented 2026-05-24T06:29:53.7166667+00:00
Kai-H 18,195 Reputation points Microsoft External Staff Moderator
2 answers

Onedrive problems

Please help me get my onedrive operating correctly. It won't sign in or show backed up files. And won't back up between my computers.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-21T18:41:59.7966667+00:00
Don Lawrence 0 Reputation points
answered 2026-05-21T20:59:04.8266667+00:00
John Jefferson Doyon 71,160 Reputation points Independent Advisor
3 answers

Uploads to OneDrive

Is there any way to upload all installed apps to OneDrive or other Microsoft Cloud Platform?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-21T03:00:32.5733333+00:00
Trevor Hughes 0 Reputation points
edited an answer 2026-05-21T03:52:01.4733333+00:00
Gunasekar N 68,335 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Subscription Warning

I am receiving "Subscription Warning" wrt storage. Have reduced the 1TB storage allowance to 33% and the email storage to 4%. Request advice?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-21T00:59:26.53+00:00
Bob Mummery 20 Reputation points
accepted 2026-05-21T01:03:20.3633333+00:00
Bob Mummery 20 Reputation points
3 answers

unable to access personal vault

https://1drv.ms/i/c/9224cd05e2560a3f/IQA63WzcQ6s8TIUqejMelgmvAQCvZelyu5So--ipyhUkpeo?e=XAGpS5

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-14T02:05:46.8233333+00:00
Edward Konig 5 Reputation points
commented 2026-05-19T08:26:06.8166667+00:00
Philip White 0 Reputation points
1 answer

503 SERVICE UNAVAILABLE

trying to reach out to my onedrive ??? getting a 503 !!!

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-18T10:21:39.1266667+00:00
André Rommers 0 Reputation points
commented 2026-05-18T10:23:09.3633333+00:00
André Rommers 0 Reputation points
2 answers

Onedrive not connected

Correlation ID: [Moderator Note: Personal Info Removed]  Date and Time: 5/15/2026 9:32:51 AM URL: https://onedrive.live.com/ Issue Type: Unknown issue. Onedrive will not connect, it either says it is unavailable or that it cannot connect to the internet

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-15T18:57:17.77+00:00
Stephanie Simmons 0 Reputation points
commented 2026-05-18T08:59:58.5633333+00:00
Ian-T 7,745 Reputation points Microsoft External Staff Moderator
1 answer

PROBLEMA COM ARMAZENAMENTO NO ONEDRIVE

Ontem (18/05/2026) inventei de salvar alguns arquivos do meu PC para o OneDrive na intenção de liberar espaço e acabei atingindo o limite de 100 GB... no momento estou tentando excluir os arquivos pela internet, mas não tive sucesso algum. Detalhe: A…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-18T04:06:27.7233333+00:00
Lucas de Almeida Carli 0 Reputation points
answered 2026-05-18T04:48:15.0633333+00:00
Jonathan Deives 73,215 Reputation points Independent Advisor
1 answer

Onedrive login issues on Windows.

Hi, I can NOT login on my onedrive through my Windows app. Reinstall won;t fix it. I can login with my browser though. How do I fix this?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-17T21:36:04.9533333+00:00
Marios Karadimas 0 Reputation points
answered 2026-05-17T22:29:27.3533333+00:00
John Jefferson Doyon 71,160 Reputation points Independent Advisor
3 answers

I cant access my one drive files

. i got problem to access my one drive files with below errors message.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-17T01:59:06.87+00:00
KS Rogers Singapore 0 Reputation points
answered 2026-05-17T05:45:50.6266667+00:00
Estrella721 38,820 Reputation points Independent Advisor
1 answer

was speaking to tech help on the phone regarding missing one drive account but got disconnected

I was on the phone speaking to tech help regarding my missing Onedrive account and he was helping me find it but we got disconnected.

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-15T10:36:22.61+00:00
Jay 0 Reputation points
answered 2026-05-15T10:36:34.43+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Personal Vault.lnk Not Allowed File Type in OneDrive

I have the latest Windows 11 Pro update as of 5/14/2026. I subscribe to Microsoft Office 365 Family. I get the following error message when syncing OneDrive on the aforementioned configuration: Personal Vault.lnk This item name or type isn't allowed.…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-15T00:40:50.8566667+00:00
Mike Morrissey 20 Reputation points
accepted 2026-05-15T00:46:12.0033333+00:00
Mike Morrissey 20 Reputation points
2 answers

My Microsoft account is completely blocked for interactive sign-in.

My Microsoft account is completely blocked for interactive sign-in. I cannot sign in to any Microsoft website, including: https://account.live.com https://learn.microsoft.com https://account.live.com/acsr (Account Recovery Form fails with “service…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-06T17:47:38.87+00:00
Markus Krenn 0 Reputation points
commented 2026-05-14T22:39:43.1+00:00
Katerina-N 9,090 Reputation points Microsoft External Staff Moderator
0 answers

UNRECOVERABLE files from a software malfunction. Please help!

TL:DR: Files from 3 months and prior disappeared after a shortcut sent out error messages (folder structure stayed intact). All attempts at recovery have failed. I have looked for answers everywhere (including the forums) and cannot track down…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-13T17:03:48.18+00:00
Christian Bethard 0 Reputation points
2 answers

Install personal Onerive at a new job's PC with Windows 10 Pro, under domain

Onedrive by default will sync all folders or everyone will appear with cloud icon then you at each folder can select store in my device?

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-05-13T12:45:21.1166667+00:00
Leandro Páez 20 Reputation points
answered 2026-05-13T13:24:54.25+00:00
EmilyS726 234.5K Reputation points Independent Advisor