1,544 questions with Microsoft Security | Microsoft Identity Manager tags

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Account is hacked and email is changed dotn know how to get it back

Hi my minecraft account that was under my microsoft has been hacked i can not get back into the account due to the hacker changing the email therefor if i go to sign in no account exist under the email i had it as i have the order id and the code to…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-09T00:39:33.38+00:00
F F 0 Reputation points
answered 2026-09-09T00:39:48.5666667+00:00

AI answer

1 answer

Cannot Access hacked account

My microsoft, email, discord got hacked into a little while ago. I set almost everything to Two authenticators a few months later here I am with another account I had never known was logged into. My Microsoft account, specifically the one linked to my…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-05T20:56:57.4266667+00:00
Sebastian Cheesman 0 Reputation points
answered 2026-09-05T20:57:17.4833333+00:00

AI answer

2 answers

why does Microsoft Support give ai email instead of a human being and why cant we talk to the high level when we needed their help the most?

My account has been compromised for over a month today is 11/8/2026, and the attacker enabled 2FA. While I understand Microsoft's security policy regarding 2FA recovery locks, the issue is how support handles these cases: Misleading Reassurance: Live…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-11T06:54:29.6133333+00:00
Hugo C 0 Reputation points
answered 2026-09-05T14:29:16.7066667+00:00
Hugo C 0 Reputation points
1 answer

Blocked from Submitting Support Ticket: AADSTS16000 & "No Access Permission" Errors when Requesting Azure for Students Manual Verification

Dear Microsoft Azure Support Team, I am a full-time university student in China and I am trying to apply for the Azure for Students subscription ($100 credit, no credit card required). I am currently completely blocked by both the verification process…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-02T07:27:10.9766667+00:00
Rezero 0 Reputation points
edited the question 2026-09-05T07:34:28.2966667+00:00
Ravi Varma Mudduluru 12,625 Reputation points Microsoft External Staff Moderator
2 answers

How can I download all my users with the smtp information

I need to download all my current users in Azure with SMTP information

Microsoft Security | Microsoft Identity Manager
asked 2026-09-02T18:52:40.44+00:00
Kilburn, Stephanie (CO) 0 Reputation points
edited the question 2026-09-05T07:32:33.26+00:00
Ravi Varma Mudduluru 12,625 Reputation points Microsoft External Staff Moderator
2 answers

Unable to sign in to Azure with my personal 365 account with MFA issue unable to be resolved by Business data protection team

I have an azure tenant links to my 365 personal account. From this year, I am unable to sign in to Azure due to MFA issue. Account affected: (personal admin) Issue: The sign-in page asks me to verify using Microsoft Authenticator. The available options…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-03T00:50:00.9833333+00:00
LindaL 0 Reputation points
edited the question 2026-09-05T07:21:34.6333333+00:00
Ravi Varma Mudduluru 12,625 Reputation points Microsoft External Staff Moderator
1 answer

MIM 2016 SP3 - Sync rules issues

I have upgraded Microsoft Identity Manager 2016 to the newly released SP3 (4.7.6.0). I've managed to upgrade both Synchronization Service and Portal (now using SharePoint Subscription Edition). I have a management agent using the built in SQL Server.…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-27T15:17:35.8633333+00:00
Andreas Lindholm 0 Reputation points
commented 2026-09-04T09:25:28.7666667+00:00
Peter Kalvik 0 Reputation points
1 answer

unlink my School Microsoft account from my personal microsoft

My personal Microsoft account is still linked to my JCTC school tenant through an identity token created during Amazon student verification. I need a tenant unlink and identity purge.

Microsoft Security | Microsoft Identity Manager
asked 2026-08-28T16:51:51.84+00:00
Michael Thedford 0 Reputation points
commented 2026-09-02T01:13:06.7+00:00
SHOUMIK CHAKRAVARTY 575 Reputation points
0 answers

Zhakowane konto Microsoft (Minecraft) – eskalacja do wyższego wsparcia (Poziom 2). Jakie są szanse?

Cześć, dzielę się swoją sytuacją i chciałem zapytać, czy ktoś z Was miał podobny przypadek. Około 20 dni temu haker włamał się na moje konto Microsoft i ukradł Minecrafta. Od razu zmienił główny adres e-mail, region i wszystkie zabezpieczenia. Przez…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-31T04:47:33.0933333+00:00
Daniel Malski 0 Reputation points
edited the question 2026-08-31T06:05:50.8266667+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
0 answers

Microsofts secuirty

I have 3 email address now, my main email that I use, I can't sign because Microsoft Security determines who's the owner. Also when I sign in with my first email address I have to verify myself EVERYTIME!!! All three Email addresses One NAME I tries so…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-30T21:56:41.25+00:00
Rafael Gumbs (Snoop) 5 Reputation points
commented 2026-08-30T22:05:16.82+00:00
Rafael Gumbs (Snoop) 5 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Verification Phishing

Hi , For some time now, I’ve been pestered by requests to verify my personal account details via another work account and use an emailed one time PIN code to do so. This only happens on my Apple devices. My Microsoft laptop is fine. So, when I received…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-23T14:56:45.0333333+00:00
Liz Parkes 20 Reputation points
accepted 2026-08-23T17:00:12.0966667+00:00
Liz Parkes 20 Reputation points
1 answer

How to turn off data loss prevention?

Hi Team, Could you please advise how to turn off Data Loss Prevention when I am copying and pasting things on internal tools? Thank you

Microsoft Security | Microsoft Identity Manager
asked 2026-08-19T12:42:47.25+00:00
Sabyasachi Deb 0 Reputation points
answered 2026-08-19T12:45:37.7866667+00:00
Abinesh Magudeeswaran 90 Reputation points Student Ambassador
1 answer

why is my computer asking for a bit locker recovery key

All of the sudden my desktop computer is asking for a bit locker recovery key. Why is this? Also I logged into Microsoft account from another laptop and the desktop is not listed as a device, so I cannot get the recovery key.

Microsoft Security | Microsoft Identity Manager
asked 2026-08-16T15:18:41.7333333+00:00
tyler Sabo 0 Reputation points
answered 2026-08-16T15:18:55.02+00:00

AI answer

2 answers

Bad account services, absolute worst.

My account has been compromised since February, it is August and I still cannot get my account back, the account.live or whatever is TERRIBLE, I even have the purchase details and the past password right but the bot they programmed would never accept me.…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-15T08:24:01.36+00:00
Preston preston 0 Reputation points
answered 2026-08-15T21:45:15.27+00:00
Bulldog 4,235 Reputation points
1 answer

microsoft has the worst security and login process

microsoft has the worst security and login process, do not, i repeat. do not use microsoft or anything that relates to it. every single time i try log in, it asks me for a code, but i look for the code and never shows up. so im stuck trying to log in.…

Microsoft Security | Microsoft Identity Manager
asked 2025-11-13T19:58:54.2733333+00:00
jawas 0 Reputation points
commented 2026-08-15T19:39:42.9733333+00:00
Khuven Singaram 0 Reputation points
1 answer

Account comprimised, email changed, account recovery no help, savings at risk.

I had the unfortunate experience of having a piggyback Trojan on my PC, which resulted in all my accounts being compromised. Luckily I have gotten most of them back, however recently my Microsoft account was taken over. The email was changed, along with…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-11T05:48:09.1833333+00:00
Indy 0 Reputation points
commented 2026-08-15T13:15:51.4033333+00:00
Akane 0 Reputation points
0 answers

Locked out of account

We have a PC which need to get going. It is a work computer, but the email is a personal one. When trying to reset a pin it asked for a verification code to be sent to a phone number I no longer have. So yes, the Outlook account is locked for 30 days…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-14T18:15:52.31+00:00
Janet Buchanan 20 Reputation points
1 answer

How to track my laptop using Microsoft account incase someone has stolen it

How to track my laptop using Microsoft account in incase someone has stolen it

Microsoft Security | Microsoft Identity Manager
asked 2026-08-13T15:12:33.96+00:00
juliet wainaina 0 Reputation points
edited a comment 2026-08-13T20:37:33.99+00:00
Bence Weiszmann 1,555 Reputation points
2 answers

how do i find full sign in activitiy& history for all devices in my mircosoft account?

my outlook was hacked yesterday i could see devices that were logged into my account. i changed my password. today i dont see any history of the scammers devices that logged in. i desperatley need to see them to prove how someone took thousands of…

Microsoft Security | Microsoft Identity Manager
asked 2025-11-18T16:43:00.4766667+00:00
Wendy C 0 Reputation points
commented 2026-08-12T23:23:01.6866667+00:00
linda caufield 0 Reputation points
2 answers

2 agents who claimed to work for Microsoft

My home computer was hacked and a flashing red notice popped up on my screen telling me to call an 800 number. I called and was told by 2 different men that they worked for Microsoft as cyber security agents. I gave them permission to have remote access…

Microsoft Security | Microsoft Identity Manager
asked 2026-08-12T20:14:59.4333333+00:00
Linda Morgan 0 Reputation points
answered 2026-08-12T20:26:55.58+00:00
Erland Sommarskog 137.3K Reputation points MVP Volunteer Moderator