1,450 questions with Microsoft Security | Microsoft Identity Manager tags

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Issue with Azure B2C Custom Profile: Repeated Redirect with extension_customerid and Authorization Failure

I have implemented Azure B2C custom profiles to redirect NY state users to use MFA, and for users from all other states to validate through SMS. If I add the extension_customerid attribute, the system repeatedly redirects to the login page. If I remove…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-13T00:40:33.9933333+00:00
Palani Muniyappan 0 Reputation points
1 answer

hello face id not working in past 2 months

helo face id notworking past two months why not working

Microsoft Security | Microsoft Identity Manager
asked 2026-05-12T06:35:13.4966667+00:00
SivaGurram-8751 0 Reputation points
answered 2026-05-12T09:11:59.6+00:00
ppavle 5,195 Reputation points Volunteer Moderator
0 answers

Unable to verify a custom domain

I am trying to add my own domain in Entra ID, but the verification fails and only shows a generic message without any useful information to help resolve the issue. I tried registering with both TXT and MX records. I have already checked propagation using…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-07T11:12:03.7133333+00:00
Whoks 0 Reputation points
commented 2026-05-08T16:13:03.6333333+00:00
Thanmayi Godithi 9,775 Reputation points Microsoft External Staff Moderator
1 answer

"Suspicious Activity"- Account logged out - Form doesnt work (Not sufficent information to recover my account)

Hello, After two months trying to recover my account, I am writting here for extra help. My account was logged out while been travelling, I have the password, I have the recovery email, everything to sign in again, but Microsoft decided that my account…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-06T07:56:58.3966667+00:00
Camila Antonella 0 Reputation points
answered 2026-05-06T07:57:15.9866667+00:00
Q&A Assist
1 answer

I got hacked a while back and only just recently got the time to try and get any possible help

So around February someone hacked my laptop and got my accounts. I managed to save all but my Microsoft one and since it was my primary account I cant get into it anymore. Everything was changed from the email, passwords, pin, and phone number. Since all…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-06T01:29:04.65+00:00
Aaron Woodall-Darke 0 Reputation points
answered 2026-05-06T01:29:19.81+00:00
Q&A Assist
1 answer One of the answers was accepted by the question author.

Serious Support: Microsoft/Minecraft Account Hacked and Deleted – No Response for 7+ Days

In April my account was hacked and after a few hours it was deleted, meaning the email I used to log in to the account was listed as not existing. I created a new account, maybe then Minecraft deleted the account and let me create a new account and get…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-05T05:28:58.6+00:00
eyal54 54 20 Reputation points
accepted 2026-05-05T05:30:31.4633333+00:00
eyal54 54 20 Reputation points
2 answers

Microsoft Account Takeover – Alias Changed, Account Not Recognised

My Microsoft account has been compromised and I am currently locked out. An attacker gained access after a one-time security code was mistakenly shared, we believe on Friday, by my son. The attackers have since changed the primary alias (email address)…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-04T23:18:10.4666667+00:00
Imo Furlong 0 Reputation points
answered 2026-05-05T01:38:55.6166667+00:00
kagiyama yutaka 2,430 Reputation points
1 answer

How to change my phone number on my Microsoft account

I no longer have the phone number as current shown on my Microsoft account. (I can’t login because it only will send my authorization text to my old number) How can I change my phone number to my new phone number?

Microsoft Security | Microsoft Identity Manager
asked 2026-05-04T23:46:16.3+00:00
Grant Hall 0 Reputation points
answered 2026-05-05T00:13:48.1033333+00:00
Marcin Policht 89,240 Reputation points MVP Volunteer Moderator
2 answers

My users are not being automatically assigned to my Duo EAM authentication method. This used to work.

My organization uses Duo for MFA and we have had this configured in Azure since 2024 using the Duo MFA for Microsoft EAM instructions here: https://duo.com/docs/microsoft-eam We have a hybrid-AD environment and create all users initially in our on…

Microsoft Security | Microsoft Identity Manager
asked 2026-01-27T22:34:25.6833333+00:00
Andrew Hancock 15 Reputation points
commented 2026-05-04T20:34:12.41+00:00
Brent Mammen 0 Reputation points
1 answer One of the answers was accepted by the question author.

Who this account hacking?

"I caught a hacker using my email to access their account, which I recorded on my tape." I caught a hacker using my email to access their account, which I recorded on my tape. https://go.screenpal.com/watch/cOhnhUnO8ki Minecraft told me I can't…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-02T05:40:56.6233333+00:00
Nicholas Hales 20 Reputation points
commented 2026-05-02T05:43:28.2733333+00:00
Nicholas Hales 20 Reputation points
1 answer

Report Unusual Activity, Lacking "This Wasn't Me" Button

I got a report of suspicious activity and I'm unsure if it's me. I want to see more details and have the option to report this, but the button to report it is not there. I'm also not sure who to contact as there's many platforms for contacts but I can't…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-01T05:50:05.6833333+00:00
Anna Tao 0 Reputation points
answered 2026-05-01T05:50:21.4566667+00:00
Q&A Assist
1 answer

I think i got hacked by someone

im siting from my sisters account and trying to login in my minecraft account but for some reason its keep showing me not my Email and i dont know what to do

Microsoft Security | Microsoft Identity Manager
asked 2026-04-30T18:20:40.7533333+00:00
Дарина Амантаева 0 Reputation points
answered 2026-04-30T18:21:12.49+00:00
Q&A Assist
2 answers

how do i change my phone number without microsoft authenticator

I cannot access microsoft authenticator because my phone number is incorrect. i have my password; however they want me to access a code i cannot get to because it sends it to the wrong phone number

Microsoft Security | Microsoft Identity Manager
asked 2026-04-30T10:20:55.7333333+00:00
Kristal Kelley 0 Reputation points
answered 2026-04-30T11:38:56.07+00:00
kagiyama yutaka 2,430 Reputation points
1 answer

How can I permanently disable Passkey prompts?

I'm being ask for a passkey to sign in to some websites. I don't remember making one. I used my pin. when I tried to make a passkey I get an error that says I'm already registered

Microsoft Security | Microsoft Identity Manager
asked 2026-02-27T02:36:08.3566667+00:00
Rick Twiss 0 Reputation points
commented 2026-04-28T21:13:49.2833333+00:00
Scallywag 75 Reputation points
1 answer

Removed myself from peronsal tenant and now can't access applications or anywork

While trying to create OAuth access for a personal application I removed myself from my own tenant and now have the error Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '<REDACTED>' in that…

Microsoft Security | Microsoft Identity Manager
asked 2026-04-28T16:24:35.5933333+00:00
JPM 0 Reputation points
answered 2026-04-28T16:24:59.9233333+00:00
Q&A Assist
1 answer

Won’t allow me to re-enter mobile phone number, any ideas?

I spent 4 hours yesterday trying to get back into my hotmail account. Today l tried to find out why it doesn’t accept my mobile number when requested for verification. I couldn’t find an answer so l thought l’d delete it and then re-enter it. A big…

Microsoft Security | Microsoft Identity Manager
asked 2026-04-28T11:00:14.8966667+00:00
Janice Power 0 Reputation points
answered 2026-04-28T11:00:36.2+00:00
Q&A Assist
1 answer

I need help

For some reason my Microsoft account won’t let me use my Gmail email to sign it but is forcing me to use my secondary email or an email that I don’t know the email I don’t know is this I’m trying to log into my Minecraft and I wanna remove the…

Microsoft Security | Microsoft Identity Manager
asked 2026-04-25T16:22:20.0633333+00:00
carter oliver 0 Reputation points
answered 2026-04-25T16:22:53.0233333+00:00
Q&A Assist
1 answer One of the answers was accepted by the question author.

How to recover Microsoft account without login email or phone

If you cannot access your Microsoft account without login email or phone, you can still recover it using Microsoft Account Recovery Form. Go to account.live.com/acsr and enter any alternative email where Microsoft can contact you. Provide as much…

Microsoft Security | Microsoft Identity Manager
asked 2026-04-22T20:05:20.0733333+00:00
halwon josan 20 Reputation points
accepted 2026-04-22T20:06:59.86+00:00
halwon josan 20 Reputation points
1 answer

Security info was deleted

I recently received a notification on my Gmail Account that my Microsoft Account's security info was deleted. Specifically, my passkey was recently deleted. They then gave me 2 options. If it was me, then I can safely ignore the email. If it wasn't…

Microsoft Security | Microsoft Identity Manager
asked 2026-03-20T01:08:22.83+00:00
Charles Xavier 5 Reputation points
commented 2026-04-22T16:59:53.36+00:00
Đăng Quang 0 Reputation points
0 answers

I got hacked, and Microsoft is making it impossible to recover

Microsoft admins, ANYONE, please help. I was a victim of a phishing attack, and my gullible ass fell for it, and the hacker was able to get into my account and completely remove me, as well has replace the email linked to his own - ******@pvp.gay. I was…

Microsoft Security | Microsoft Identity Manager
asked 2026-04-22T15:47:53.44+00:00
PLEASE HELP 0 Reputation points
edited the question 2026-04-22T15:50:01.6+00:00
simo-k 81,520 Reputation points Volunteer Moderator