Miscellaneous topics that do not fit into specific categories.
Bing Places listing verified but stuck on "Pending publish" for 3 weeks
I verified my business listing in Bing Places for Business on 22 October 2026, but it still shows "Pending publish" and does not appear on Bing Maps or in search results. The business is Ocala Pro AC Repair in Ocala, Florida. I contacted…
Bing | Other
I am an Azure Student and I need full refund of my last month bill amount.
Hi Azure Billing Support Team, I might have mistakenly activated a few services or created. I need a full refund of the amount that I paid. Kindly help me. Regards Mrityunjoy Sengupta
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
Request to Extent Certification Renewal Due to Illness
I missed the renewal deadline for my Fabric Analytics Engineer Associate certification in July this year while recovering from a surgery. During my recovery, I found it difficult to give my work and other responsibilities my usual attention, and I…
Community Center | Not monitored
Tag not monitored by Microsoft.
Azure for Students renewal rejected despite active university enrollment
Hello, I'm having an issue renewing my Azure for Students subscription. My subscription was disabled on November 8, 2026, after my student credit expired. I am still actively enrolled in a Bachelor of Science in Computer Science program and have valid…
Azure | Azure Training
Training: Instruction to develop new skills.
How to attempt recovery of a Microsoft account with a conversation with support?
I have been attempting to work with Microsoft Support for a little while on recovering my hijacked account and so far all my attempts have been fruitless. My first attempt I was unsure of how to give the information requested by CDOC not realizing I…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
AI answer
Cancelled subscription with $385 in unexpected Foundry/SaaS charges. How do I request a waiver without a paid support plan?
I’m an individual first-time Azure user. I signed up for a free account expecting the $200 credit to cover my usage, and deployed models in Microsoft Foundry (a GPT model and a Claude model) to test an AI agent project. Cost analysis for Nov 2026 shows…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
People on outlook will not load
I switched to the new Office email and left classic. My contacts did not load into people, then briefly at a different location with my laptop they loaded. Now that I am home, people just has a spinning wheel and I cannot access it at all.
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Microsoft for Startups Verification Failed – Unable to Access Program Support or Request Manual Review
Hello Microsoft Support Team, I recently registered a legal business on November 10, 2026. I enrolled in Microsoft for Startups shortly after receiving my official registration approval. My Azure portal now displays: "We couldn't verify your…
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
AI answer
webthreatdefence is using 8.3% of CPU. how to reduce it?
after a new update in my PC a new process starts i.e. webthreatdefence which uses 8.3% of Cpu continously i tried everything o reduce it by deleting all junk files and many more but it didnt worked . it remains 8.3% even after latest update
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
Outlook not receiving emails from external providers intermittently
Emails from external providers are being intermittently blocked. Example of error message below - which occurred when sending from my work email to my personal email. I am assuming the same error is occurring with other external providers. I am trying to…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
AI answer
Azure Free trial subscription consumption due of service creation error/mistake
Dear Azure Support Team, I am requesting your assistance regarding my Azure subscription, which has recently been disabled. Approximately one week ago, I attempted to create a virtual machine as part of my training and learning Azure. However, during the…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
AI answer
Copilog agent update knowlegde
Hi, in this time, I created a agent copilot, so the sources of knowledge is actually a documentation web page from provider. In the last week, the provider release new features about the tool, so asking it "about the new features.. for task "…
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
AI answer
two tablets: Both win 2011--One won't update the other will not recognize MS365 asking for payment
Tablet name WIN- tablet- OCT-2025 is in my subscriptions but asking me to buy a subscription plan. Tablet- 1UGK4R7 will not update Microsoft 365. I have to contact support several times to get this fixed. This happened last year. These tablets are used…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Edge displays certificate errors on internal websites, why is that?
Excuse me, may I know why does Microsoft Edge report certificate warnings when accessing internal corporate websites that use certificates issued by the organization's CA?
Microsoft Edge | Other | Previous Windows versions
Other issues or features related to Microsoft Edge on older Windows versions
No data in Insights Acquisitions Analytics in Partner Center
Hi, After few months. I am found out the Microsoft Store monthly analytics digest email and Insights Acquisitions Analytics in Partner Center web portal referring to a Product App ID , it is no information data about this Product App ID . In Microsoft…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
AI answer
Teams and Outlook require reauthentication on AVD machines
We are transitioning our AVD estate to host pools which use FSLogix. In these host pools users have given feedback that MS apps, mainly Teams and Outlook, keep asking for reauthentication throughout the day. I've seen this myself on the AVD machine I…
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
AI Cloud Partner Program enrollment: "No billing accounts found" at Choose a legal entity, with an active MCA billing account
Enrolling in the Microsoft AI Cloud Partner Program, the "Choose a legal entity" step shows "No billing accounts found." Our tenant has an active Microsoft Customer Agreement billing account in our legal entity's name, with a…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
AI answer
Lost all connection to the Authenticator
Cannot access the authenticator, tried recovering but it has been circling for over an hour.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Artifact Signing organization identity validation stuck "In Progress" for 2 weeks, no email received
Hello, I submitted an organization identity validation for Azure Artifact Signing on October 26 and it has been "In Progress" ever since. The portal shows no "Action Required" step, and I have not received any verification email from…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Artifact Signing organization validation failed after two Verified ID sharing attempts
I’m completing Public organization identity validation for Azure Artifact Signing. AU10TIX successfully issued a Verified ID, and it appears in Microsoft Authenticator. I scanned the Artifact Signing QR code and tried sharing the credential twice.…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer