Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
1 answer
Azure subscription payment verification failing with all cards during signup
I'm trying to create a new Azure subscription (pay-as-you-go) under my organization's directory (braindeck.net). During the payment information step, I've tried multiple different Visa cards, all with correct card number, expiry, CVV, and cardholder…
Cost Management
asked 2026-07-15T02:04:19.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 96%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ADITI
0
Reputation points
commented 2026-07-15T02:43:45.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 96%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Ravi Kiran Pagidi
170
Reputation points
2 answers
Need an extension to consume free credits
Hi team, We've got $9,528 out of $50,000 used credits. We're close to gaining product market fit, we have a $80 per month revenue. We are aiming for our $1000 a month revenue by working on a mobile app. We believe this offers a better product and…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-08T21:04:36.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 10%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rohit Manohar
5
Reputation points
commented 2026-07-15T00:48:15.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,345
Reputation points Microsoft External Staff
Moderator
2 answers
Locked out after subscription cancellation due to failed payment – no way to open a support ticket
I received a notification that an invoice could not be paid due to an outdated credit card on file. I would like to update the payment method and settle the invoice, but by the time I tried to act, the subscription had already been deleted — and the…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-13T08:48:47.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 37%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Philipp Tolstych
0
Reputation points
commented 2026-07-14T19:55:52.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 93%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Venkatanaidu Madamanchi
0
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Unexpected charges after azure free trial
I was not aware that my subscription had been converted to a paid plan, and I did not intend to incur any charges. If any resources remained active, it was unintentional. I am currently unable to cancel the subscription because there is an outstanding…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-08T06:39:45.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 12%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Vadim Nasyr
20
Reputation points
commented 2026-07-14T14:43:05.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suchitra Suregaunkar
15,715
Reputation points Microsoft External Staff
Moderator
1 answer
Benefit Recommendations charges vs FOCUS uncovered compute OD what population does 'charges' represent in the recommendation API?
Hi, I’m using the Benefit Recommendations API (Compute Savings Plan, Last30Days) and comparing usage.charges to our FOCUS export for the same billing profile and window. My understanding is that charges is the uncovered on-demand usage the…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-14T06:13:04.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 47%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shahar Margulis
0
Reputation points
commented 2026-07-14T14:40:25.9333333+00:00
Shahar Margulis
0
Reputation points
2 answers
Azure Free Trial Credit Not Showing
i recently created an Azure Free Trial account and completed the registration process. However, the free credit has not appeared in my account yet. When I log in to the Azure Portal, I receive the following message: "We couldn't load your credit…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-04T11:06:08.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 68%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sherif Mahran
0
Reputation points
commented 2026-07-14T12:25:31.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI
13,795
Reputation points Microsoft External Staff
Moderator
3 answers
On Azure billing, how do I change the currency?
Hey community. My company is based in South Africa. Up to the beginning of last month, all our invoices were coming in ZAR. From end of June 2026, invoices changed to USD. I have gone through the material on Learn, as well as used Co-pilot, but I cannot…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-13T16:27:47.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 78%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZL%3C/text%3E%3C/svg%3E)
Zanoni Labuschagne
10
Reputation points
commented 2026-07-14T09:51:49.88+00:00
Suchitra Suregaunkar
15,715
Reputation points Microsoft External Staff
Moderator
3 answers
Unexpected Charges Under "Other Microsoft Purchases" in Azure Free Account
I need assistance understanding unexpected charges in my Azure subscription. Subscription Details I created an Azure Free Account with the available free credits. I created the following Azure resources: Azure AI Foundry Azure OpenAI Service …
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-13T11:55:24.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 92%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Aiswarya Lakshmy
0
Reputation points
answered 2026-07-14T09:27:01.11+00:00
Christos Panagiotidis
81
Reputation points
2 answers
Microsoft Azure Subscription expired but I was billed
If the subscription expired why was i billed and after 2 months when i added the card, it was charged. How can we get the refund?
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 20%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
Azure Subscription Compromised – Unauthorized Resources Created, Excessive Charges, No Response After 24+ Hours
Our Azure subscription was compromised, and an unauthorized party created multiple VMs, public IPs, VM Scale Sets, and other resources, resulting in significant unexpected charges. We immediately secured the account, removed the unauthorized resources,…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-10T23:19:36.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 89%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rodolfo Rodriguez
0
Reputation points
commented 2026-07-13T17:09:24.73+00:00
Nathan Roberts (SN)
12,556
Reputation points Student Ambassador
Volunteer Moderator
3 answers
Resource is not being deleted since 3 months
I am trying to delete resource group but it is not being deleted. ResourceMoverRG-swedencentral-francecentral-frc
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-07T06:43:59.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 80%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mark Dakroub
0
Reputation points
commented 2026-07-13T16:17:17.5033333+00:00
Suchitra Suregaunkar
15,715
Reputation points Microsoft External Staff
Moderator
2 answers
We currently have Azure startup credits remaining on our Microsoft for Startups account, and we would like to request an extension so we can fully utilize the available credits for our product development and deployment.
We currently have Azure startup credits remaining on our Microsoft for Startups account, and we would like to request an extension so we can fully utilize the available credits for our product development and deployment. Our account currently shows a…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-10T12:29:48.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 21%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Chidinma
0
Reputation points
answered 2026-07-12T22:31:42.6+00:00
VEMULA SRISAI
13,795
Reputation points Microsoft External Staff
Moderator
1 answer
Accidental pay-as-you-go charges after using free credits for demo/educational projects
Hello, I have been charged an unexpected fee with Azure Pay-As-You-Go charges on my account. I was charged approximately for 3 months. I did not intentionally use Azure services during these months and did not intend to incur these charges. In fact, I…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-11T14:27:06.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 40%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Christos Kormaris
0
Reputation points
answered 2026-07-11T14:27:31.76+00:00
AI answer
2 answers
I am being charged for a cancelled service and I cant log a support ticket
I am being charged for a database that I created and deleted, the database was created in error as a result azure charged me a fee that I cant even pay, I cant seem to create a support ticket as a resuklt its charged 3 months in a row Im sitting on 22k…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-11T07:05:55.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 37%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Siyabulela Sinqe
0
Reputation points
answered 2026-07-11T07:15:22.01+00:00
Andreas Baumgarten
132.5K
Reputation points MVP
Volunteer Moderator
1 answer
my billing has been increase compare to February 2025
my billing has been increase compare to February 2025.On 2025 billing came around 9000 to 10000 INR but now it is coming around 17000 INR .So I want to know why there is huge difference.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-10T08:54:44.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 8%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Dinesh Dubey
0
Reputation points
commented 2026-07-10T09:05:20.9533333+00:00
Erland Sommarskog
135.6K
Reputation points MVP
Volunteer Moderator
1 answer
Cannot create a Azure refund request through you shit web application
I was charged even after cancelling subscription in previous month, and cannot create even refund request or contact support in any way. I even cannot detach my card.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-09T11:40:14.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 55.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Arthur Kozubov
0
Reputation points
edited an answer 2026-07-10T05:06:26.0433333+00:00
Arthur Kozubov
0
Reputation points
2 answers
Azure Managed Disk Billing Clarification - Premium SSD (P1) Disk Not Appearing in Cost Analysis and Billing Export
Issue Summary I need clarification regarding Azure Managed Disk billing behavior and how managed disk costs are represented in Azure Cost Management and Billing exports. Scenario I created an Azure Managed Disk with the following configuration: Disk…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-06-29T07:21:01.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 6%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Ajay Kumar
0
Reputation points
commented 2026-07-09T19:15:45.49+00:00
Bharath Y P
10,345
Reputation points Microsoft External Staff
Moderator
1 answer
Is is possible to move AI Service resource between subscriptions from same tenant?
I'm facing the issue while migrating the Azure AI foundry resources from PayG subscription to CSP subscription, let me know is there any alternate solution for it.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-09T01:37:12.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 10%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Louis Vong
0
Reputation points
commented 2026-07-09T18:14:44.5766667+00:00
Suchitra Suregaunkar
15,715
Reputation points Microsoft External Staff
Moderator
1 answer
Request for Review and Waiver of Azure Billing Charges
Dear Azure Billing Team, I hope you are doing well. I would like to raise a concern regarding the recent charges generated for my Azure subscription. I had already closed/cancelled the subscription, and to the best of my knowledge, there are no active…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-07-08T17:25:00.7233333+00:00
Siddhartha Ganguly
0
Reputation points
commented 2026-07-09T18:11:59.36+00:00
Suchitra Suregaunkar
15,715
Reputation points Microsoft External Staff
Moderator
2 answers
Our subscription is 'disabled' for Windows Azure Cloud Essentials. How do we reactivate? We are Partner Success Core Benefits with $2400 Azure Credits.
Our subscription is 'disabled' for Windows Azure Cloud Essentials. How do we reactivate? We are Partner Success Core Benefits with $2400 Azure Credits. Our Azure cloud subscription has been working well for many years. Became 'disabled' over the…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,889 questions
asked 2026-06-29T16:16:24.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 66%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
John Ream
36
Reputation points
commented 2026-07-09T08:28:50.4666667+00:00
Suchitra Suregaunkar
15,715
Reputation points Microsoft External Staff
Moderator