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3. Usage, Pricing, and Cost Optimization

How is Azure AI Content Understanding priced? Is the cost calculated per page, per document, per processed image, or based on other factors? How does pricing vary depending on the selected model, analyzer configuration, or document type? Are there…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-27T07:36:22.6666667+00:00
Junaidh Ahamed 0 Reputation points
answered 2026-10-28T02:19:35.9433333+00:00
Rukshan edirisinghe 2,205 Reputation points
1 answer

AADSTS5000228: Access to newly created tenant is denied.

Hi. I wanted to activate P2 trial for my existing Azure account. However, following the process I believe Azure did not allow to activate the free trial on my existing account and created a new account (with ID ******@domain.onmicrosoft.com). After I…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-07T14:20:27.7733333+00:00
Eduard Buhali 0 Reputation points
commented 2026-10-27T17:44:08.4566667+00:00
Eduard Buhali 0 Reputation points
1 answer

How to create a ticket for Azure Locked Subscription

I have been locked out of my Azure Subscription, my company changed our Visual Studio subscription from Enterprise to Professional. I have virtual servers and others in the subscription. I want to be able to download or transfer them to the new…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-26T23:42:47.8433333+00:00
GVL-Jude25 Admin 0 Reputation points
answered 2026-10-26T23:43:37.06+00:00

AI answer

1 answer

problems implementing my strip atlas azure credits into my microsoft azure account

Greetings i am finding it hard to implement my stripe atlas azure credits into my Microsoft azure account. according to the steps here in the guide https://learn.microsoft.com/en-us/startups/microsoft-for-startups/application?tabs=NoInvestor, i completed…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-26T10:25:36.3666667+00:00
Amahle Bana 0 Reputation points
commented 2026-10-26T15:56:33.47+00:00
Amahle Bana 0 Reputation points
1 answer

Unable to Create Azure Billing Support Ticket – Accidental CNY 1,011.48 Charge

Hello Microsoft Azure Support Team, I need urgent assistance with an accidental Azure Cosmos DB charge of CNY 1,011.48. I unintentionally created a Cosmos DB resource, which generated unexpected charges despite no observed business usage. Invoice: G…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-09T10:04:07.7833333+00:00
paper deep 0 Reputation points
edited the question 2026-10-26T14:06:38.79+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

cannot find the microsft teams in my azure portal overview

do you know where i can find microsft teams in the azure portal overview (https://learn.microsoft.com/en-us/answers/questions/6050421/problems-implementing-my-strip-atlas-azure-credits)

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-26T12:56:26.85+00:00
Amahle Bana 0 Reputation points
answered 2026-10-26T12:57:11.36+00:00

AI answer

1 answer

problems implementing my strip atlas azure credits into my microsoft azure account

Greetings i am finding it hard to implement my stripe atlas azure credits into my Microsoft azure account. according to the steps here in the guide https://learn.microsoft.com/en-us/startups/microsoft-for-startups/application?tabs=NoInvestor, i completed…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-26T12:40:24.17+00:00
Amahle Bana 0 Reputation points
answered 2026-10-26T12:41:59.67+00:00

AI answer

1 answer

How long does a priority C ticket take to be resolved

I have a open Azure ticket 2610260050000903 that I urgently need resolved as I urgently need to present my work to a potential customer. How long does it typically take to resolve a priority C ticket?

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-26T12:30:31.5766667+00:00
wouter de klerk 0 Reputation points
answered 2026-10-26T12:30:45.8366667+00:00

AI answer

1 answer One of the answers was accepted by the question author.

You can't pay this invoice in the Cost section. Says invoice is "locked" and contact support. The support generates useless AI text that doesn't connect to support or informs me how to unlock and pay.

Can somebody help me reach support to unlock my invoice I can't pay "locked" invoice

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-25T06:40:46.0833333+00:00
Azy 25 Reputation points
commented 2026-10-26T10:29:50.39+00:00
David Seabrook 250 Reputation points
1 answer

Azure free account – "Not eligible" after signing up with work account by mistake; support ticket no response

Hi, On 18 Oct 2026, while signing up for an Azure free account for personal learning, I mistakenly signed in with my work (organisation) account, which created the free trial subscription under my employer's directory. I cancelled that subscription the…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-26T09:54:04.6933333+00:00
Sabitha Jayamurugan 0 Reputation points
answered 2026-10-26T09:55:47.5533333+00:00

AI answer

1 answer

Investigation of Unidentified Azure Billing Charges and Recurring Payments

Microsoft…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-26T05:57:35.3966667+00:00
Solidlove 武村育美 0 Reputation points
answered 2026-10-26T08:30:42.2433333+00:00
Alex Burlachenko 26,275 Reputation points MVP Volunteer Moderator
1 answer

Azure for Students $100 subscription confirmed, but inaccessible - AADSTS16000

Hello Microsoft Support Community, I recently registered for Azure for Students using my Open University (UK) student credentials. I successfully completed the registration and received an official Microsoft welcome email titled "Start using your…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-23T20:43:36.6466667+00:00
Alex Moylan 0 Reputation points
edited an answer 2026-10-25T18:23:38.9733333+00:00
Nathan Roberts (SN) 14,076 Reputation points Student Ambassador Volunteer Moderator
1 answer

URGENT – Azure subscription suspended for security reasons – Unable to contact support – Production healthcare data at risk

Hello Microsoft Azure Team, I urgently need assistance from a Microsoft employee or moderator. Our production Azure subscription was disabled due to alleged suspicious activity or an Acceptable Use Policy violation. Our healthcare software platform, is…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-25T03:29:40.1666667+00:00
Leonardo Cobo 5 Reputation points
commented 2026-10-25T18:02:11.6533333+00:00
Hemant Bharadwaj 85 Reputation points Microsoft Employee
1 answer

Urgent Refund Request for Unexpected ₹3,600 Azure Charge as a Student

Hello Microsoft Azure Support Team, I am a student and I created my Azure account mainly for learning and educational purposes. I was using Azure with the understanding that I was eligible for the free trial/student benefits. However, I recently noticed…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-25T07:49:16.0933333+00:00
sujal soni 0 Reputation points
edited the question 2026-10-25T11:46:44.9966667+00:00
Daniel-Vo 7,805 Reputation points Microsoft External Staff Moderator
2 answers

How to Retrieve Azure Resource Costs Using PowerShell or REST API for a Specific Resource Group and Resource Type?

Hi Team, I am trying to retrieve Azure resource cost details programmatically using PowerShell or the Azure REST API (Invoke-AzRestMethod), but I have been unable to find a suitable approach. My requirement is to retrieve cost reports based on the…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-24T21:30:27.53+00:00
Mohsin Khan 85 Reputation points
edited a comment 2026-10-25T00:37:08.2733333+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Resource group related to Foundry model is not deleting

Hi, I created a model in Foundry just for playing around. After I was done, I wanted to delete the resource group but it did not delete. And now I am charged a hefty amount for this. I used the troubleshooting steps in support and it says "The…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-22T22:50:40.31+00:00
MD. HASIB MUYEN 20 Reputation points
accepted 2026-10-24T20:17:51.84+00:00
MD. HASIB MUYEN 20 Reputation points
1 answer

Credit expiry before business verification.

Can i still verify my business and obtain further credits in the azure startup program in this account after my initial $1000 activated credits that are already used somewhat and expired?

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-23T13:38:54.38+00:00
Pranjal 0 Reputation points
answered 2026-10-24T16:42:22.3733333+00:00
David Seabrook 250 Reputation points
1 answer

"Subscription ID: 504197a7-5891-4c9a-a0b1-2cbf00743cab" disabled showing 0 balance despite remaining ~16K credits

My subscription suddenly shows 0 balance and has been disabled, but I still have active credits. Please verify the billing backend profile and manually sync the control plane. so far i have more than Rs. 16000 credits and remaining balance till…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-24T13:02:16.63+00:00
Pradeep Kumar Patra 0 Reputation points
edited the question 2026-10-24T14:02:29.67+00:00
Daniel-Vo 7,805 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Can't upgrade Free Trial to Pay-As-You-Go – subscription "Warned", support request loops

My Azure Free Trial has ended and the subscription is now in "Warned" state. When I try to upgrade it to Pay-As-You-Go (Basic support plan selected), I get: "Upgrade failed – unable to upgrade the subscription at this time. Please contact…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-24T12:23:23.2166667+00:00
Koraboev Bobur 20 Reputation points
accepted 2026-10-24T13:15:45.3733333+00:00
Koraboev Bobur 20 Reputation points
1 answer

High Billing

Hi , By mistake I created API resource in Azure which is expensive. The billing has shot very high. Can someone guide how to waive off it?It's first time.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,115 questions
asked 2026-10-24T07:44:40.94+00:00
Irfan Kumte 0 Reputation points
commented 2026-10-24T11:38:21.7766667+00:00
Megha Ramakrishnan 500 Reputation points