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Microsoft Store Company registration for a sole proprietor in Japan and Engage Center “No Access”
I have an active Individual Microsoft Store developer account. I want to publish apps under my existing trade name as a sole proprietor (個人事業主) in Japan. The Company registration flow asks me to use a different Microsoft account because my current…
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Partner Center Employment Verification rejected after domain certificate upload — which documents are required?
Hi team, My Partner Center Developer profile is stuck at Employment Verification. The Verification Summary progress bar shows: Verification Started: Passed Email Verification: Passed Employment Verification: Rejected (Pending Partner Action) …
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Request for exception – DP-600 renewal window missed (expired September 2026)
Hello, My Microsoft Certified: Fabric Analytics Engineer Associate (DP-600) expired in September 2026, and I missed the renewal window. During this period I changed my primary email address, so the renewal reminders most likely went to an inbox I no…
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Paid Microsoft Store submission blocked and Engage Center says No Access
I’m an individual Microsoft Store developer in Australia. My paid Drawing2CAD submission is blocked by the message “You need to update your tax and payout information before you can charge money.” My tax profile, payout profile and verification all show…
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Microsoft Store Individual Account — Policy 10.14 Clarification and Engage Center Support Issue
Hello Microsoft Support Team, I have an existing, active Microsoft Store Individual developer account, and I can successfully access the Apps & Games dashboard in Partner Center. My registered Windows publisher name is MALMIN RUDRA TECHWORKS. I am…
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Error 409 when registering a second-hand Xbox console for Dev Mode in Partner Center
trying to register it for Xbox Dev Mode under my developer account in Partner (Center Partner Center Xbox Devices portal).However, when I enter the activation code generated by the Xbox Dev Mode app, I get Error 409. It seems the previous owner left the…
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Microsoft Store company account - Employment verification stuck "Under review" since Oct 29
Our Microsoft Store company developer account (publisher "DoubleHash", South Korea) shows Email verification and Business verification as Verified, but Employment verification has been "Under review" since October 29, 2026 - well past…
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Individual (Taiwan) cannot complete tax profile: "Tax ID type" only accepts 8-digit business Uniform Number
Account type: Individual. Program: Microsoft Store (Taiwan). When creating the tax profile, at step 3 "Tax Residence Country/Region", the field "Tax ID type" is required ("This is a required field."). The only option is…
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Moldova missing from Microsoft Store developer account Country/Region list
Hello, I am trying to create an individual Microsoft Store developer account. During the address step, Moldova / Republic of Moldova is missing from the Country/Region dropdown, so I cannot complete registration. The form appears to recognize Moldovan…
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Windows Hardware Developer Program: individual eligibility in Dominican Republic and pre-enrollment support
Hello, I am an independent developer based in the Dominican Republic and would apply as an individual, without a separately incorporated company. Before purchasing an EV code-signing certificate, I would like to confirm: Can an individual or sole…
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Individual Microsoft Store developer unable to open support case — Engage Center No Access / infinite loading
Hello Microsoft Support Team, I have an active Individual Microsoft Store developer account and need assistance correcting a legacy package identity that contains my former legal name. My legal name and publisher information were updated successfully in…
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Want to go to azure marketplace for paid product kunernetes container deployment which one will be better maanged application or solution template ?
Want to go to azure marketplace for paid product kunernetes container deployment on AKS cluster , which one will be better offering manged application or solution template ?
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App has passed certification, but stuck and before publishing status
The new app version was submitted and has passed certification, but its status has been stuck on "Publishing" for almost 3 weeks now (see screenshot below). Submission passed certification around Oct 26, 2026 and has been stuck in…
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Microsoft Store: Transfer a Private Beta App from Individual to Company Developer Account
Hello, I am an independent software developer based in Türkiye. I am currently developing a Windows desktop application and have not yet established a company. I would like to publish a free private beta for approximately 20–30 invited testers using an…
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Partner Center rejects Nigerian 13-digit Tax ID and support page keeps loading
Hello Microsoft Support, I am registering Ripot Technologies Ltd as a Microsoft Store developer. The tax profile form rejects our Nigerian 13-digit TIN because it expects an older format. Please help me submit our valid TIN or escalate this issue to the…
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Commercial Marketplace enrollment fails with 409 Conflict, and I can't open a support ticket (no workspaces)
Hello, I'm trying to enroll our company in the Commercial Marketplace program in Partner Center to publish a SaaS "Contact me" offer. On the last step, after Accept and continue, the page shows "The request could not be completed".…
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Unable to Renew DP-700 Certification – Certification Expired on 8 November 2026
Hello Microsoft Certification Support Team, My Microsoft Certified: Fabric Data Engineer Associate (DP-700) certification expired on 8 November 2026. I would like to renew my certification, but I cannot see the Renew option in my Microsoft Learn…
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Partner Center Support Request Creation Fails – Need Help Migrating Existing EXE/MSI App to MSIX
Hello, I am an individual Windows app developer. I need assistance with changing the package type of my existing Microsoft Store application from EXE/MSI to MSIX. 1. Current App Information App Name: PhonePC Current Package Type: EXE/MSI Desired…
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Microsoft Store: can an individual developer account sell a paid app or in-app purchase and receive payouts in Brazil (Policy 10.14)?
I'm an individual developer in Brazil, with no company registration (only a personal tax ID, CPF). I'd like to publish a desktop app (ProgViewer, a text and code viewer) on the Microsoft Store, sold through Microsoft Store commerce: free download with a…
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No data in Insights Acquisitions Analytics in Partner Center
Hi, After few months. I am found out the Microsoft Store monthly analytics digest email and Insights Acquisitions Analytics in Partner Center web portal referring to a Product App ID , it is no information data about this Product App ID . In Microsoft…
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