Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
1 answer
Published app "Seslee" no longer appears in Microsoft Store search results, even by exact name
My published app "Seslee" no longer appears in Microsoft Store search results, even when searching for its exact name. It previously ranked around position 2. The app still shows in the search-box autocomplete suggestions and the direct Store…
Microsoft Partner Center | Other
asked 2026-05-30T20:52:29.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 25%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Ali Yahya Atasever
0
Reputation points
edited the question 2026-05-30T20:55:41.7866667+00:00
Ali Yahya Atasever
0
Reputation points
0 answers
Please manually verify my address or reset my verification state
I am completely blocked on Step 3 of the developer onboarding registration process due to a system deadlock. The automated address verification is rejecting all input variations based on the government ID uploaded in Step 2. The portal does not provide…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-30T03:56:59.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 0%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Skomps
0
Reputation points
answered 2026-05-30T03:57:20.47+00:00
AI answer
0 answers
Why is my WHQL certification consistently stuck at the signing stage?
I have tried this many times, but the result remains the same. The INF, CAT, and SYS files all meet the requirements and have already been packaged into the HLK. What exactly is the problem here?
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-30T00:32:48.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
Chen Yu
0
Reputation points
answered 2026-05-30T00:33:03.19+00:00
AI answer
1 answer
How do I fix OneCustomer | Chat Support not opening a ticket
when I try to talk with the AI agent it says Hello! To be able to help you, I'll need you to sign in with a Microsoft Account or a Partner Center Account. Once you sign in, you will be prompted with a code that will require you to copy and paste into the…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-29T22:38:59.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 75%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEJ%3C/text%3E%3C/svg%3E)
Ethan James
0
Reputation points
answered 2026-05-29T22:39:18.6833333+00:00
AI answer
0 answers
Request for Manual Review Partner Request
I need to have a manual review on my partner registration, For whatever reason you can't find my company. I am registered , With DEPT. OF STATe IN CT and IRS> Sentrox.io LLC enrollment was blocked during Partner Center registration. Reference Number:…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-29T18:59:22.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 60%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Matthew Roth
0
Reputation points
commented 2026-05-29T19:04:21.7233333+00:00
Matthew Roth
0
Reputation points
1 answer
Unable to access Microsoft for Startups Founders Hub onboarding
Hello Microsoft Team, I am trying to access Microsoft for Startups Founders Hub but I am unable to complete the onboarding process. Issue details: I created a new Microsoft account successfully. I can sign in to Azure Portal successfully. Azure…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-29T11:52:39.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 11%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Akshit Kumar
0
Reputation points
answered 2026-05-29T11:53:04.2333333+00:00
AI answer
0 answers
Enabling deep linking for our UWP application published through the Microsoft Store
I need assistance with enabling deep linking for our UWP application published through the Microsoft Store. When the app is installed via PowerShell, once the deep link clicks it shows the application correctly in the popup as below. However, when the…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2025-11-19T11:33:52.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented 2026-05-28T21:54:56.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 93%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
Jesus Olguin
0
Reputation points
0 answers
account vetting status is rejected
Our Microsoft Partner account vetting status has been rejected. Consequently we have been locked out of our Legal Info and are unable to submit any corrections. Can you please have the relevant team that can help with the authorisation of our vetting…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-28T18:18:03.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 62%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Viktor Mihalovic
0
Reputation points
asked 2026-05-28T18:18:03.08+00:00
Viktor Mihalovic
0
Reputation points
0 answers
Partner Center registration blocked during company verification.
Hi, I am trying to register my company in Microsoft Partner Center, but my request keeps getting blocked during the company verification step. I receive the following message: “Microsoft runs on trust… your request was blocked…” Reference number:…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-28T12:27:41.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 79%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Steven Woestenborghs
0
Reputation points
asked 2026-05-28T12:27:41.19+00:00
Steven Woestenborghs
0
Reputation points
1 answer
Errors during CSP registration
To the person in charge: I am encountering the following error when registering for CSP. What should I do? Microsoft runs on trust**. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked. If you…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-28T07:32:13.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 67%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
MINOWA Hideo
0
Reputation points
answered 2026-05-28T07:32:22.9366667+00:00
AI answer
1 answer
Hardware Developer Program enrollment deactivated due to missing preferred email — cannot reach support team to reactivate
My Windows Hardware Developer Program enrollment was deactivated, and I'm having difficulty reaching the Hardware Dev team to get it reactivated. Posting publicly in case anyone has navigated this recently. The situation: I registered for the Windows…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-28T01:01:35.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Joe
0
Reputation points
answered 2026-05-28T01:01:57.8333333+00:00
AI answer
0 answers
MSIX app published in Store but 'Acquire' button disabled for all users — Product ID 9PK3BR0KKGRK
Summary My Electron-based MSIX desktop app "SV-HUB" (Product ID 9PK3BR0KKGRK) shows as "In the Microsoft Store" in Partner Center and is visible on the public listing page, but the Acquire / Get button is disabled (grayed out) for all…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-23T21:20:41.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 51%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dayane Sandi
0
Reputation points
commented 2026-05-28T00:15:09.3633333+00:00
Dayane Sandi
0
Reputation points
1 answer
Microsoft Store: Tengo una aplicación Liberada en Microsoft Store y no me deja subir un video promocional
Tengo una aplicación publicada en Microsoft Store (Borrar Archivos Duplicados). Quiero añadir un trailer explicativo en la sección Store listings → Trailers, pero mi cuenta no muestra la opción de crear nueva submission ni los campos de Thumbnail, Closed…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-27T20:38:51.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 77%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Juan Vargas Soto
40
Reputation points
answered 2026-05-27T20:39:18.59+00:00
AI answer
0 answers
Package upload broken
I'm now stuck a few days with a broken upload screen. I can't update my app pls fix... I tried to delete submission and start a new update, but the issue persists...
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-27T18:35:48.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 86%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Claudio Orlando
0
Reputation points
asked 2026-05-27T18:35:48.56+00:00
Claudio Orlando
0
Reputation points
0 answers
Unable to upload new package
Hello everyone! I want to make a new update from my software, when I choose "Packages". I've got the following error: Status: OK, FaultCode: undefined I've tried private navigation, deactivated any plugins, using a different browser but…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-02-10T19:45:43.8866667+00:00
v38armageddon
61
Reputation points
edited a comment 2026-05-27T18:26:18.1+00:00
Claudio Orlando
0
Reputation points
1 answer
How do I close a duplicate Partner Center seller account? (blocking my Hardware Dev Center)
Hi, hoping someone here can point me in the right direction. I accidentally ended up with two Partner Center seller accounts for the same company (same DUNS). The first one (under my personal Microsoft account) is active and I use it for Microsoft Store…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-27T14:22:07.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 37%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Mason
0
Reputation points
answered 2026-05-27T14:22:21.34+00:00
AI answer
1 answer
Partner Center identity verification rejected with no Fix now button and no support workspace
We are trying to enroll in the Microsoft Windows Hardware Developer Program, but the Partner Center Legal Info verification is blocked. Current situation: Legal Info shows: Identity verification rejected There is no “Fix now” button There is no…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-18T06:16:43.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 28.000000000000004%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZH%3C/text%3E%3C/svg%3E)
Zheng Huang
0
Reputation points
answered 2026-05-27T07:16:27.2466667+00:00
Zheng Huang
0
Reputation points
0 answers
Partner Center enrollment blocked – Trust Code 715-123160 – No workspace to create support ticket
Partner Center Enrollment Blocked – Trust Code 715-123160 – No Workspace to Create Ticket Hello Microsoft Partner Support Team, Our company is trying to enroll in Microsoft Partner Center / Microsoft AI Cloud Partner Program, but the enrollment is…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-27T07:01:03.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 30%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
John El Masry
0
Reputation points
asked 2026-05-27T07:01:03.03+00:00
John El Masry
0
Reputation points
1 answer
Getting redirected to Access Restricted page when trying to access Microsoft Cloud Partner enrollment.
https://partner.microsoft.com/en-us/dashboard/account/exp/enrollment/welcomeback?cloudInstance=Global&accountProgram=basicpartnernetwork&optn=101:1510 When trying to access this page, I am getting an Access Restricted error that says…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-27T03:27:39.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 28.000000000000004%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Therapy Binder Admin
0
Reputation points
answered 2026-05-27T03:27:52.5333333+00:00
AI answer
1 answer
CPOR Claim Rejected for "No product connection" despite detailed POE matrix - Need clarification
Hi Microsoft Community, I am seeking advice regarding a CPOR Claim for Modern Work & Security that is currently stuck in the "Action Required" loop. The Review Team provided the following feedback regarding the Scope of Work…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,267 questions
asked 2026-05-27T02:24:44.2066667+00:00
Minh Ngà
0
Reputation points
answered 2026-05-27T02:25:14.1233333+00:00
AI answer