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Excel and Word docs are opening as read only after transferring from time machine

I have transferred Microsoft Office 365 from my Time Machine after my Apple lap top crashed and now all excel and word docs are read only and will not save.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-10-05T04:27:49.8833333+00:00
elisa argenzio 0 Reputation points
commented 2026-10-05T05:58:40.19+00:00
elisa argenzio 0 Reputation points
0 answers

Unable to schedule In-Person PL-300 exam

After I entered my information, selected 'In person at a test center,' chose English as the exam language, and agreed to the Microsoft Policies, I received the following error: 'Unexpected error. We encountered an unexpected error. Please try again…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-05T05:58:05.0133333+00:00
Aisha Alhakeem 0 Reputation points
3 answers

How to fix critical error message and cannot boot into windows 11. Updated chipset driver. Crashed. Deleted driver. Now Stuck.

I've already bought a sleeve and backed up the SSD, and I still have the original windows 11 USB. I can get to install and it will load to a various %s but always stalls. And obviously cant repair itself through any other troubleshooting thus far.

Windows for home | Other | Recovery and backup
asked 2026-10-04T04:18:23.26+00:00
tanner stegman 0 Reputation points
commented 2026-10-05T05:56:47.6466667+00:00
Ivan B 124.8K Reputation points Independent Advisor
4 answers

OneDrive on MacOS not syncing uploads

In the past few days, OneDrive on my Mac stopped uploading files moved to the OneDrive folder. OneDrive's status on the desktop menu bar show endless upload cycling with 0kb or 0kb uploading progress (see attached image). Got in touch with Apple…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-09-24T21:14:21.3166667+00:00
Titi 20 Reputation points
commented 2026-10-05T05:56:10.96+00:00
Jamshed F. Bamji 0 Reputation points
1 answer

Unable to complete MFA verification – Error Code 399287 – Global Administrator account

Hello Microsoft Support, I am unable to sign in to our Microsoft 365 / Microsoft Entra ID administrator account because the MFA verification by SMS is failing. Account affected: [Moderator note: Personally Identifiable Information…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-05T05:35:38.9533333+00:00
Admin Tenant 0 Reputation points
answered 2026-10-05T05:55:20.5666667+00:00
Hin Vo 1,190 Reputation points Independent Advisor
0 answers

kms activation

i cant activate my computer becuase i cant connect to the organization network

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-05T05:53:16.6+00:00
sarah babalola 0 Reputation points
2 answers

Delete the sharepoint site and its data

Hello Please i need your help on this issue. I would like to Delete the SharePoint site and its data. Is it possible to delete any SharePoint site and its data without storing it in the Deleted folder or any other folder like Second Stage (Site…

Microsoft 365 and Office | SharePoint | Development
asked 2025-03-21T14:22:41.5266667+00:00
Anonymous
commented 2026-10-05T05:52:19.5633333+00:00
Omkar Jori 0 Reputation points
1 answer

Cannot turn off People Suggestions in Microsoft Account Privacy

I'm trying to turn off the people suggestions toggle in Privacy Settings for my Microsoft account. The togge goes to the off position, so I leave the page, and when i got back to my privacy settings, the toggle is set to on, again. What gives? My…

Windows for home | Previous Windows versions | Security and privacy
asked 2026-10-05T05:52:01.8533333+00:00
Tina M 0 Reputation points
answered 2026-10-05T05:52:15.9133333+00:00

AI answer

1 answer

CoPilot credits with MS365 Applications

I'm sorry a bit of a long one but, I want to raise a formal Complaint as follows: - I am writing to raise a formal complaint regarding the implementation of Copilot AI credits within Microsoft 365 Family and the complete lack of transparency…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-28T12:06:49.43+00:00
Scott Bennion 0 Reputation points
commented 2026-10-05T05:50:56.77+00:00
Scott Bennion 0 Reputation points
2 answers

Sign-in failed Error code: AADSTS5000224 error

Tenant ID: Will be shared privately Error Code: AADSTS5000224 Trace ID: [Moderator note: Personally Identifiable Information removed] Correlation ID: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-09-22 04:08:29Z …

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-22T07:32:33.29+00:00
ASIM KHAN 0 Reputation points
answered 2026-10-05T05:48:17.2833333+00:00
ASIM KHAN 0 Reputation points
1 answer

Cant find download page for Power BI Desktop 2.157.1354.0

Cant find download page for Power BI Desktop 2.157.1354.0 (published 3. September 2026) It is not on page with previous month: https://learn.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive?tabs=powerbi-desktop

Microsoft 365 and Office | Other
asked 2026-10-02T09:04:01.7+00:00
Anders Eeg 0 Reputation points
commented 2026-10-05T05:43:50.5233333+00:00
Anders Eeg 0 Reputation points
1 answer

Upgrade MS365 from Personal to Family

A couple of weeks ago I purchased a year's subscription to MS 365 Personal but now a family member also wants access to this. I tried adding my details to his computer but he can only access files if his laptop is signed in with my name. I want to…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-05T05:05:09.23+00:00
Penny Hay 0 Reputation points
answered 2026-10-05T05:40:23.1166667+00:00
DaveM121 937K Reputation points Independent Advisor
1 answer

Error 500, something went wrong.

Hello, I'm having trouble getting into my mail. I also don't seem to be able to add my account to my Gmail, I have control of the account but can't get into the mail, I've changed my password, I've reset my alias, I've, updated region info, I e tried…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-05T04:06:06.7533333+00:00
Eric Southwell 0 Reputation points
edited an answer 2026-10-05T05:39:07.53+00:00
GsN5034 - IA 78,075 Reputation points Independent Advisor
1 answer

Emails going to recipient spam

I am experiencing a deliverability problem with my personal @hotmail.com account. Legitimate emails sent from my account are being delivered to Gmail recipients' spam folders rather than their inboxes. The messages are not being rejected or bounced. I…

Outlook | Web | Outlook.com | Email
asked 2026-10-04T22:47:14.69+00:00
FL 0 Reputation points
commented 2026-10-05T05:37:55.3466667+00:00
FL 0 Reputation points
1 answer

copilot not working

copilot used to work in Word, but does not, even though i recently upgraded to copilot premium I cannot find anywhere to enable copilot. I looked through "options" and did not see anything.

Microsoft Copilot | Other
asked 2026-07-09T17:35:37.21+00:00
ray wojcik 0 Reputation points
commented 2026-10-05T05:37:27.1833333+00:00
1 answer

Azure for Students renewal fails despite active GitHub Student Pack

My GitHub Student Developer Pack is active and was verified in October 2026. The Microsoft Azure benefit is also shown as Claimed in my GitHub Student Developer Pack. However, when I click the Azure benefit, I am redirected to the Azure for Students…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,031 questions
asked 2026-10-05T04:18:16.54+00:00
Abdur Rafay 0 Reputation points
answered 2026-10-05T05:36:58.2133333+00:00
Jayesh Kedar 0 Reputation points
1 answer

cancel my subscription

I have two subscriptions. One I renewed in April and the other is a business subscription. I moved to Australia last year and closed my company down. I do not have access to my business subscription or the telephone number attached to that account, so…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Other
asked 2026-10-05T04:46:35.1466667+00:00
Michael Hunter 0 Reputation points
answered 2026-10-05T05:32:41.55+00:00
Sumit 44,521 Reputation points Volunteer Moderator
1 answer

Help restoring my Office 365 Outlook Calendar

I use Outlook for my emails, contacts and calendar. I was having issues with my gmail folders not deleting. I followed the various steps, but nothing worked so the last step was delete the email and readd it. When I did that, I've lost my entire Outlook…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-03T19:53:43.3266667+00:00
Kimberly Mynatt 0 Reputation points
commented 2026-10-05T05:28:37.9333333+00:00
Hornblower409 16,200 Reputation points
1 answer

Copilot Studio Agent Tool Not Detecting File Input from Power Automate Flow

Hi everyone, I'm facing an issue with Copilot Studio and Power Automate Agent Flows. I created a flow using "When an agent calls the workflow" with the following inputs: RequestPayload (Text) AttachmentFiles (File) The flow saves…

Microsoft Copilot | Other
asked 2026-10-05T03:53:48.36+00:00
Nuwan Theekshana 0 Reputation points
answered 2026-10-05T05:28:36.99+00:00
Ashlesha Pawar (Tata Consultancy Services Limited) 480 Reputation points Microsoft External Staff
1 answer

Unable to Share or Attach Files in Teams Group Chat

We have created a group in Microsoft Teams that includes internal users and one external user from another organization. However, some users are unable to share or attach files within the group chat. Could you please help us investigate this issue and…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
asked 2026-10-01T05:06:11.34+00:00
Bindu M S 60 Reputation points
commented 2026-10-05T05:28:24.6066667+00:00
Bindu M S 60 Reputation points