666 questions
666 questions with Windows for home | Other | Recovery and backup tags
1 answer
Formal Dispute and Request for Assistance: Unusable Hardware Due to BitLocker Lockout and Inaccessible Password Reset System
To Whom It May Concern, I am writing this formal letter on behalf of my mother, [name removed due to PII] who is 61 years old and currently completely unable to use her personal computer due to a system lockout enforced by BitLocker drive…
Windows for home | Other | Recovery and backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 14.000000000000002%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
File History UI and Previous Versions Broken After Installing Recent Windows Updates (KB5101684 / KB5120249)
win 10 22H2 desktop computer os build 19045.7663 BIOS american megatrends inc P11-A4 202108acerPC win 11 25H2 latop OS Builds 26200.9278 BIOS Inysde Crop A1.22 LAPTOP-GJTRIQFJ Nitro AN515-57 Hello everyone, I am writing to report and check if other…
Windows for home | Other | Recovery and backup
666 questions
asked
2026-08-31T05:33:10.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
堂哥 lin
20
Reputation points
answered
2026-09-08T22:33:26.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB3%3C/text%3E%3C/svg%3E)
BobHayes-3027
15
Reputation points
1 answer
Windows Login and BitLocker Access Issue
Hi Support Team, I’m currently experiencing an issue where I’m unable to log in to my Windows device. I’ve tried several solutions, including looking for my BitLocker recovery key and accessing my email account to retrieve the key. I can successfully log…
Windows for home | Other | Recovery and backup
666 questions
asked
2026-09-07T11:27:04.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 51%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Trinanda
0
Reputation points
edited the question
2026-09-08T05:14:50.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,065
Reputation points
Volunteer Moderator
1 answer
This is a request for immediate help by phone with 1:1 tech support NOW
This is a long time of trying to fix the mess previous tech did by creating 2 system laptop access and 1 I cannot get into that even last ticket for me was a call from tech support that could not fix the bad one. The issues with 2 oneDrive folders and 2…
Windows for home | Other | Recovery and backup
666 questions
asked
2026-09-07T19:26:35.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 46%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mary Elsberry
0
Reputation points
edited an answer
2026-09-07T22:23:58.9933333+00:00
Bulldog
4,315
Reputation points
2 answers
bitlocker retrieval
i have an laptop registered and is non-operational anymore... removed the HD and wanted to extract media files though the bitlocker key is not listed on my acct... how do i get one or get it...
Windows for home | Other | Recovery and backup
666 questions
asked
2026-09-07T18:30:11.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 32%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEE%3C/text%3E%3C/svg%3E)
Emil Espiritu
0
Reputation points
answered
2026-09-07T19:04:26.8+00:00
EmilyS726
264.5K
Reputation points
Independent Advisor
2 answers
Bitlocker recovery
How to solve bitlocker recovery issue when we don't know the email?
Windows for home | Other | Recovery and backup
666 questions
asked
2026-09-03T10:29:47.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
answered
2026-09-04T13:01:05.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,530
Reputation points Microsoft External Staff
Moderator
2 answers
How to backup my surface and transfer it to my HP computer
How to backup my surface and transfer it to my HP computer
Windows for home | Other | Recovery and backup
666 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 24%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
3 answers
How to regain access to my old user account?
Good afternoon, I hope someone can help me on this forum, because all attempts to talk to Microsoft operators have failed. Ten days ago, my Microsoft account was converted to a 'local account', and back to Microsoft (on the same day) when I realised that…
Windows for home | Other | Recovery and backup
666 questions
asked
2025-12-29T15:40:22.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
D M
0
Reputation points
commented
2026-09-02T17:10:32.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 7.000000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Marchelle Darasin
0
Reputation points
2 answers
how to reset admin password if forgotten
I need help my computer was given to me and the person that gave it to me doesn't remember the admin password how do I reset it?
Windows for home | Other | Recovery and backup
666 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 84%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
2 answers
How can I recover unsaved text in Notepad?
Hi, I accidentally closed Notepad without saving my text. Is there any way to recover the unsaved content or restore the previous Notepad session in Windows 11?
Windows for home | Other | Recovery and backup
666 questions
asked
2026-08-29T16:26:49.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 8%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Adil Balti
0
Reputation points
answered
2026-08-29T17:24:48.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
86,840
Reputation points
Independent Advisor
2 answers
Missing Drivers which contain large amount of data in it
i was working on some website, i have opened few applications on my pc for little long suddenly system showed recovery window saying the system ran into problem recovering the system. it got freed for long time after restarting my pc i see my 3 drivers…
Windows for home | Other | Recovery and backup
666 questions
asked
2026-08-29T12:16:06.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 10%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Afreen Afreen
0
Reputation points
answered
2026-08-29T12:51:12.9266667+00:00
DaveM121
928.6K
Reputation points
Independent Advisor
3 answers
BitLocker key code not working
My laptop is locked because of BitLocker. I logged in and found my key code. I know the key code is correct, because it tells you if you mistype the code. However, after successfully putting in the key code, it reboots, but comes right back to the…
Windows for home | Other | Recovery and backup
666 questions
asked
2026-08-13T15:26:26.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 71%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
James LaFlame
0
Reputation points
commented
2026-08-28T13:09:31.21+00:00
James LaFlame
0
Reputation points
2 answers
lost minecraft world
i was trying to copy a world, and my stick drift went to delete instead of copy, and deleted it without me knowing
Windows for home | Other | Recovery and backup
666 questions
asked
2026-08-24T21:50:17.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 81%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWR%3C/text%3E%3C/svg%3E)
William Rutecky
0
Reputation points
commented
2026-08-28T07:10:55.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
12,555
Reputation points Microsoft External Staff
Moderator
2 answers
Bit locker key not wokrking
I have entered my bit locker key but my laptop is still not working. It says repairing disk errors. This might take over an hour to complete and then goes back to bit locker screen
Windows for home | Other | Recovery and backup
666 questions
asked
2026-08-24T18:09:11.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 62%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Gina Davidson
5
Reputation points
commented
2026-08-26T09:37:41.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
9,685
Reputation points Microsoft External Staff
Moderator
3 answers
Stuck in "Processing Authentication" and complete-silent-signin infinite loop when accessing BitLocker key
I am currently locked out of my PC and desperately need my BitLocker recovery key. However, the Microsoft account portal is completely bugged for my account. When I try to access the BitLocker recovery page (either directly or through the Devices…
Windows for home | Other | Recovery and backup
666 questions
asked
2026-08-03T11:49:11.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
CHESTER GREG PLAZA
0
Reputation points
commented
2026-08-25T04:05:04.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 20%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXX%3C/text%3E%3C/svg%3E)
x𝖕̡̥̣͍͓̳̬̽̽ͪ͂ͤ̽́̆̏̈́́x
0
Reputation points
4 answers
One of the answers was accepted by the question author.
win 11 25H2KB5101684 (OS Builds 26200.8973 and 26100.8973) Preview snd win 10 22H2 KB5120249 (OS Builds 19045.7663 and 19044.7663) issue
Is Microsoft ignoring a File History problem caused by recent Windows updates? Hi everyone, I’m wondering if anyone else is experiencing the same File History problems on Windows 10 or Windows 11. My laptop is running Windows 11 25H2. Before installing…
Windows for home | Other | Recovery and backup
666 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
File History problems after installing KB5101684 and KB5120249
Hello,I would like to know if other Windows 10/11 users have noticed similar File History issues after recent updates. I have observed the problem on two different PCs: Windows 11 25H2 + KB5101684 (July 29, 2026) Windows 10 22H2 + KB5120249 (August 12,…
Windows for home | Other | Recovery and backup
666 questions
2 answers
Locked my computer through find my device and now I can't sign in
Someone stole my phone and hacked into all of my accounts... Somehow my computer got locked in the process and its saying an administrator needs to sign in. It's not accepting my pin or password even after I have changed it. What can I do. I can't lose…
Windows for home | Other | Recovery and backup
666 questions
asked
2025-11-19T15:41:51.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 87%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
brittany miller
0
Reputation points
commented
2026-08-18T11:12:54.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 49%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E3%3C/text%3E%3C/svg%3E)
34034485
1
Reputation point
1 answer
como acceder a id bitlocker
No puedo encontrar las claves para desbloquear el bitlocker de windows. En el correo que tengo asociado no me aparece el dispositivo
Windows for home | Other | Recovery and backup
666 questions
asked
2026-08-17T11:25:15.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 27%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
tecnocasa puertollano
0
Reputation points
answered
2026-08-17T11:57:41.2366667+00:00
DaveM121
928.6K
Reputation points
Independent Advisor
3 answers
Bit locker
Help. Trying to start my laptop and says I need recovery key. I have tried everything on support and can’t get this fixed. Recently upgraded to ms 365 premium so that may be the problem
Windows for home | Other | Recovery and backup
666 questions
asked
2026-08-16T21:26:31.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 78%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lori Grotjan
0
Reputation points
answered
2026-08-16T21:57:40.21+00:00
EmilyS_726
27,470
Reputation points
Volunteer Moderator