76,025 questions with Microsoft Security-related tags

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While trying to log in to my account, it says this account does not exist

While trying to log in to my account, it says this account does not exist.like before i purchased minecraft 1 year ago and now when i try to login into my account , it says it does not exist.it also showed an unknown email address when i opened into xbox…

Microsoft Security | Microsoft Authenticator
asked 2025-12-06T05:47:20.6766667+00:00
Yogyathe Pro 0 Reputation points
answered 2025-12-06T05:47:30.94+00:00
Q&A Assist
1 answer

Data Protection Team support contact?

We had our admins account locked out by a CAP that required MFA, for some reason we are now stuck in an MFA loop and never are able to log in. So obviously mistakes were made. I opened a business critical case with support on October 3rd, and have not…

Microsoft Security | Microsoft Authenticator
asked 2023-10-18T17:48:38.79+00:00
votequimby 45 Reputation points
edited a comment 2025-12-06T05:39:31.3733333+00:00
simo-k 67,355 Reputation points Volunteer Moderator
0 answers

microsoft entra id workbook error - The provided credentials have insufficient access to perform the requested operation...

I was given reader access for microsoft entra id workbook to view. But i am getting the error "

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-06T05:04:25.74+00:00
Prabu S 0 Reputation points
1 answer

How to recover Microsoft that has purchases when recovery takes you to a different account?

I purchased Minecraft Java for my Macbook. However, when I attempted to redownload the game for my PC, the email I signed in under did not have my purchase. When I tried to figure out what Microsoft account I used to purchase and play, I was only able to…

Microsoft Security | Microsoft Authenticator
asked 2025-12-06T04:35:34.2133333+00:00
Ana 0 Reputation points
edited the question 2025-12-06T04:37:11.3966667+00:00
Ana 0 Reputation points
1 answer

Entra External ID – OTP Validity & Customization

I’ve configured an Entra External ID tenant with user flows for sign-up and password reset. During both processes, users receive a one-time passcode (OTP) by email. What is the default validity period of the OTP? Can the OTP length and the validity be…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-12-06T04:32:23.3533333+00:00
Saravana Kumar Palanisamy 20 Reputation points
answered 2025-12-06T04:32:32.4+00:00
Q&A Assist
1 answer

Azure account - tenant blocked due to inactivity

I believe I am facing a similar error as this issue. This is a personal azure account that seems to have lapsed. I would like to recover it. I am unable to create a new account with my email ******@gmail.com …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-06T04:27:11.3433333+00:00
George Anderson 0 Reputation points
answered 2025-12-06T04:27:17.93+00:00
Q&A Assist
0 answers

Hola me hackearon hace 4 dias mi cuenta de microsoft y el hacker cambio el correo electronico de la cuenta, la contraseña y ademas tengo pruebas claras de gmails de que realice compras en la misma y que el cambio la direccion de correo electronico

Microsoft Security | Microsoft Defender | Other
asked 2025-12-06T03:45:20.9033333+00:00
Juan Sanchez 0 Reputation points
1 answer

change my date of birth in microsoft

how do i correct the date of birth which was incorrectly entered by the previous holder of my role in the bridge club

Microsoft Security | Microsoft Identity Manager
asked 2025-12-06T03:34:30.3133333+00:00
SGBC 0 Reputation points
commented 2025-12-06T03:36:27.4533333+00:00
SGBC 0 Reputation points
0 answers

Unable to log into personal MS account, had to reinstall Win11, MS Authenticator not configured anymore

I had to reinstall MS Win11 to attempt to correct errors. somehow, personal account appears to somehow be tied to a work account that no longer exists, and I no longer have access to that account. I am unable to configure MS Authenticator as it believes…

Microsoft Security | Microsoft Authenticator
asked 2025-12-06T02:29:57.47+00:00
eolivas 0 Reputation points
commented 2025-12-06T02:30:41.0766667+00:00
eolivas 0 Reputation points
2 answers

Cannot download an eDiscovery export file

Hello I created a case and then a search using Purview eDiscovery. I was searching emails, so I asked for the export file to be created as a .pst file. Export file was created successfully. Then I went to Process Manager and clicked on download the…

Microsoft Security | Microsoft Purview
asked 2025-12-02T20:08:23.4+00:00
John-6036 20 Reputation points
commented 2025-12-06T02:23:34+00:00
John-6036 20 Reputation points
2 answers

Issues with Identity Protection, Risky sign ins no longer populating

We are no longer seeing Microsoft Entra ID Protection Risky Sign ins. We haven't had any in 2 days and we see stuff under risky users but not under sign ins. Why?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-11-04T18:54:39.58+00:00
Shawn Hawthorne_Oper 10 Reputation points
commented 2025-12-06T02:20:28.3966667+00:00
Travis Allen 0 Reputation points
2 answers

How to reset MS Authenticator MFA for B2C directories (not billing scope tenancy)?

I have a standard Azure WORKFORCE tenant, it has two GA accounts (both me). I have no problem with this and can sign into both. In this WORKFORCE tenant, I have four AZURE AD B2C tenants. These are what I have a problem with! I bought a new iPhone, and…

Microsoft Security | Microsoft Entra | Other
asked 2025-12-06T01:42:09.6733333+00:00
Aiden Dipple 0 Reputation points
commented 2025-12-06T01:58:58.6+00:00
Aiden Dipple 0 Reputation points
2 answers

Graph API '/me/drive/sharedWithMe' endpoint returns just one item.

Hi, I am experiencing an issue with the me/drive/sharedWithMe API endpoint. I have multiple files and folders that are shared with me in OneDrive and are visible in web interface, but when I try to access these shared items via the API, I only see a…

Microsoft Security | Microsoft Graph
asked 2025-11-11T13:20:39.01+00:00
Michael Golichecnko 95 Reputation points
commented 2025-12-06T01:36:11.4133333+00:00
mfeingol 5 Reputation points
1 answer

I get "Unable to Update...", when I attempt to require invitation only to specified domains.

I'm trying to only "Allow invitations only to the specified domains (most restrictive)" I have added a single domain, but I get an error "unable to update external collaboration settings. Please try again later".

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2025-12-06T01:31:02.9866667+00:00
Billy Thomas 0 Reputation points
answered 2025-12-06T01:31:11.29+00:00
Q&A Assist
1 answer

Hacked account questions

Hello, I am writing because my Microsoft account was taken over, and despite having full knowledge of the account history, I am unable to recover it through the automated system. What happened I received security verification codes before the attacker…

Microsoft Security | Microsoft Identity Manager
asked 2025-12-06T00:32:35.57+00:00
Heine Ulven 0 Reputation points
answered 2025-12-06T00:32:54.86+00:00
Q&A Assist
1 answer

Customer support for Authenticator

Hello, I am attempting to migrate my Microsoft 365 email from Godaddy directly to Microsoft. When I sign in to Microsoft it requests the email address then the password. It then asks to enter a code from the Microsoft Authenticator app on mobile…

Microsoft Security | Microsoft Authenticator
asked 2025-12-05T23:44:53.55+00:00
John Graves 0 Reputation points
answered 2025-12-05T23:45:04.9066667+00:00
Q&A Assist
1 answer

Self password reset is not functional

Hi Support. We are having an issue with the self password reset in not functioning. The password had recently has expired prompt for password reset after entering the password came with a error "null error" reset the password from AD. took the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-02T01:36:28.2066667+00:00
mohamed irfan 0 Reputation points
commented 2025-12-05T23:36:45.7+00:00
mohamed irfan 0 Reputation points
1 answer

Logged out of Authenticator app and can’t get in

I have been logged out my auntenticator app but it’s asking me to use the Authenticator app to sing in ? I don’t understand can anyone help?

Microsoft Security | Microsoft Authenticator
asked 2025-12-05T20:27:51.5+00:00
NICHOLSON, Martha 0 Reputation points
edited the question 2025-12-05T22:59:24.5833333+00:00
Gérard Oomens 113.2K Reputation points Volunteer Moderator
1 answer

How I enable admin rules into my account ?

Hello I just created an account on azure with my app email address, so I can enable Microsoft OAuth 2 on my application and integrate PowerBI into it but I face rules issues, every time I want to add PowerBI I face this error Please provide below info…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-05T22:21:42.1966667+00:00
Safoan Touil 0 Reputation points
commented 2025-12-05T22:57:48.25+00:00
Rukmini 8,600 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access old Microsoft account + cannot cancel subscription (no support options available)

Hi, I’m hoping someone can help or escalate this, because I’ve exhausted every available option. I am being billed for a subscription linked to an old Microsoft/Hotmail account that I can no longer access. The account is still signed in on my old phone…

Microsoft Security | Microsoft Authenticator
asked 2025-12-05T22:55:08.24+00:00
Terri13 0 Reputation points
commented 2025-12-05T22:56:34.5666667+00:00
Terri13 0 Reputation points