Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
0 answers
AADSTS5000225: This tenant has been blocked due to inactivity
I am getting the below error. Please help me re-activate my tenant. Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-02T06:07:24.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 90%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jon W
0
Reputation points
edited the question 2026-02-02T06:19:57.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
1 answer
I no longer have access to my old device with the Microsoft Authenticator app.
Hi IT Support, I recently switched my device from an iPhone to an Android phone. Unfortunately, my previous iPhone is no longer functional, and I cannot access the Microsoft Authenticator app on it. As a result, I am unable to log in to my company…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,728 questions
asked 2026-02-02T06:16:08.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYH%3C/text%3E%3C/svg%3E)
yeongjin hwang
0
Reputation points
answered 2026-02-02T06:16:17.0633333+00:00
Q&A Assist
0 answers
Can't sign into my account. 2FA codes not working and resetting them not working
I am unable to access my development account. Every time I use the code that should normally work on the authenticator, it doesn't work. I can log in as an owner of the subscription and try to resell it, but it makes no difference. I tried to revoke the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
asked 2026-01-30T14:06:27.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 50%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Imran Haider
0
Reputation points
commented 2026-02-02T06:00:25.6166667+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
How to gain access in my azure after mfa policies enforced mfa?
mfa policy locked me out i need help to login? all my administrator accouns cannot login can you please help, i am in south africa.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
asked 2026-01-31T15:46:52.24+00:00
Khuliso Matshetshisi
0
Reputation points
edited a comment 2026-02-02T05:59:22.4833333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
1 answer
restore tenant or remove email from tenant
Hi, this user: ******@outlook.com Which I can log into, seems to be a member of this work tenant: PII removed This seems to be tied to a entra client that no longer exists. I can't log into it, and I can't create a support request because I cannot log…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
asked 2026-01-29T17:31:46.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 18%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERO%3C/text%3E%3C/svg%3E)
Ryan O'Donnell
0
Reputation points
commented 2026-02-02T05:56:49.16+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
want to use azure portal login free account for personal use getting error while login
Getting error while login into azure portal for free individual account. Getting error: Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
asked 2026-01-31T09:07:24.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 8%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
sudhakar barde
0
Reputation points
commented 2026-02-02T05:25:16.5533333+00:00
sudhakar barde
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure Portal Signing issue due to MFA not setup
Getting below Error while signing into azure My azure subscription seems locked out due to MFA was not setup. https://login.microsoftonline.com/PIIremoved
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 38%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
0 answers
Hacked account, cant sign in don't know enough info and can't find a way to contact a human to talk to.
Please help. My account has been hacked and I didn't even know it still existed. It was from a skype account that I started around 2008 and I hadn't used it for a long time. No idea the information on there and can't sign in to just delete it. I tried…
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
A security solution that detects identity-based threats and suspicious activities in on-premises Active Directory environments
341 questions
asked 2026-02-02T04:48:46.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 82%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Chad Judson
0
Reputation points
commented 2026-02-02T04:50:13.6833333+00:00
Chad Judson
0
Reputation points
0 answers
User Provisioning via SCIM Gone From Enterprise App
Provisioning via SCIM has disappeared for an Enterprise app (SAP Qualtrics). It was previously setup and SAP support has stated they have not changed anything on their end and to check with Microsoft. How did this happen?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
asked 2026-01-27T20:41:18.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 19%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nicholas Truden
40
Reputation points
commented 2026-02-02T04:49:08.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 81%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
code-vj
95
Reputation points
1 answer
Microsoft Authenticator continued prompts for approval
Every couple of hours I am getting prompted to approve a login attempt from a Windows device located in the US. I keep denying the request but it continues to appear. I do have two-step verification enabled. I have also tried resetting my password to…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,728 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
3 answers
Make a purchase by ... to continue using your tenant
I received an email stating that "Make a purchase by April 29, 2025 to continue using your tenant The email said that I need to buy a "Microsoft Entra ID Tenant " What is an Entra ID Tenant? What is this all about?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
asked 2025-03-29T13:33:22.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 1%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Antonio Hernandez
20
Reputation points
commented 2026-02-02T04:15:06.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 28.999999999999996%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mike Knox
0
Reputation points
1 answer
Can't log in to Azure Portal using master email
I am not able to login azure portal (https://portal.azure.com/) using my email (master user) registered this azure service. it complains the 6 digit code from authenticator APP is not correct.I could login into microsoft account…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
asked 2026-02-01T23:25:42.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 31%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Henry
0
Reputation points
answered 2026-02-02T04:13:38.5233333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
What's the conditional access policy that's blocking sign in under Microsoft tenant in Agents Toolkit
Sign in M365 Agents Toolkit failed under Microsoft tenant, but no same issue under testing tenant. Error msg indicates user doesn't have permission to access the resource due to conditional access policy. Would like to know what's the conditional access…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 10%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Authenticator app leading me in circles.
I’m trying to log into my Authenticator app school account and in order to do that I need to request approval on my Authenticator app or input a code provided via my Authenticator app. Which should work HOWEVER I’m able to actually do that because I’m…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,728 questions
asked 2026-02-02T03:46:39.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
eadie kelly
0
Reputation points
answered 2026-02-02T03:46:48.0066667+00:00
Q&A Assist
1 answer
Clarification on ADF Runtime Lineage in Purview for Unscanned Oracle Sources
We are currently implementing Microsoft Purview to govern our Enterprise Data Warehouse (EDW) environment. We have successfully linked our Azure Data Factory (ADF) instance to Microsoft Purview for lineage tracking. Our current architecture involves an…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
1,916 questions
asked 2026-02-02T01:26:02.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 70%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Pratik Pokharel
0
Reputation points
commented 2026-02-02T03:46:42.8666667+00:00
Pratik Pokharel
0
Reputation points
0 answers
How can I reinstall Windows Defender?
I tried to run a scan, and Defender would not open
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
152 questions
asked 2026-02-02T02:53:48.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 3%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Karen Grossman
0
Reputation points
asked 2026-02-02T02:53:48.9433333+00:00
Karen Grossman
0
Reputation points
0 answers
Can not login to Azure portal
Can not login to Azure portal. It says sign in failed. This tenant has been blocked due to inactivity.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
asked 2026-02-01T19:26:29.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 62%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
suramita chakraborty
0
Reputation points
commented 2026-02-02T02:41:13.7633333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
0 answers
Lost my global admin access out of no where. how can i access it back?
Lost my global admin access out of no where. how can i access it back?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
asked 2026-02-01T14:06:15.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 68%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Steve Jobs
0
Reputation points
commented 2026-02-02T02:38:32.6733333+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator
1 answer
It says "allocated" but it's not allocated（SAP SE）.
It is displayed [Please confirm your assignment to 'SAP B2B User Lifecycle'] When I request something, it says "Completed," but it doesn't actually seem to be completed. Please tell me what I should do.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
12,728 questions
asked 2026-02-02T02:33:57.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 49%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHT%3C/text%3E%3C/svg%3E)
Hiroaki Taniguchi
0
Reputation points
edited the question 2026-02-02T02:35:15.0966667+00:00
Hiroaki Taniguchi
0
Reputation points
0 answers
Unable to delete tenant. Known issues exist where some enterprise applications are not capable to delete within the portal. Click the notification title for more information and manual troubleshooting steps.
I don't see any enterprise apps. All of the checkmarks are green. I don't know how to delete the tenant: PII removed . This is my tenant ID. I want to delete it and close my Microsoft organization account.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
28,529 questions
asked 2026-02-02T02:08:15.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 20%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Joe Raby
0
Reputation points
commented 2026-02-02T02:30:22.31+00:00
Sridevi Machavarapu
17,230
Reputation points Microsoft External Staff
Moderator