Multiple AVDs clipboard redirection is not working
We have multiple clients who cannot copy paste files from their desktop to their AVDs. Clipboard redirection is enabled in the host pool “Do not allow clipboard redirection” is set to Disabled Server has been restarted. dism/sfc have been run Neither…
Azure Virtual Desktop
Windows App Version 11.0.0.64 - all AVD connections failing
All Android devices that have upgraded to Windows App version 11.0.0.64 are stuck on "Securing connection to gateway..." This is when trying to launch remote apps form any AVD pool on Windows 11 multi user Azure VMs. Looks like the update was…
Azure Virtual Desktop
Task Scheduler is not running/executing on AVDs.
Task Scheduler is not running/executing on AVDs windows 11. They are a request to run auto log off user session daily at 9pm on Azure AVD because users are not logging off from their computers. I can create a task, but the task is not running, even if…
Azure Virtual Desktop
I am unable to connect to my AVD user using MacBook
Issue Description: When I attempt to connect to my Azure Virtual Desktop (AVD) session using the Windows App for Remote Desktop on my MacBook, the login screen freezes and does not proceed further. The same user account and setup work perfectly fine when…
Azure Virtual Desktop
Performance degraded after upgrading VM from Standard_B4ms to Standard_B8ms
Hello, I recently resized my Azure VM from Standard_B4ms (4 vCPUs, 16 GiB RAM) to Standard_B8ms (8 vCPUs, 32 GiB RAM). However, after the upgrade, I noticed that the VM performance has degraded significantly — the system feels slower, and CPU…
Azure Virtual Desktop
Failure to load the application settings for package Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy. Error Code: -2147024893
Hi, We've been having some intermittent problems with M365 apps (OneDrive, Outlook and MSTeams) in our Windows 11 23H2 Multisession AVD Environment. This is using the marketplace image /w M365 apps x64 gen 2. We use FSLogix (3.25.401.15305), profiles…
Azure Virtual Desktop
Start VM on Connect / Service Principal Missing
Hi, Azure Virtual Desktop service principal is missing in tenant even after deploying host pools. Cannot assign Desktop Virtualization Power On Contributor role. Regards Senthil
Azure Virtual Desktop
Azure Virtual Desktop collecting metadata from cleaned up test failover Virtual Machine
An error pointing towards collection of metadata from a Virtual Machine whose test failover process has been cleaned up.
Azure Virtual Desktop
User facing issue with Teams app inside Azure VDI
User is experiencing an issue with the Microsoft Teams app inside Azure Virtual Desktop (AVD), despite having granted Windows permission for the app to access the microphone and camera. The user receives the message: “Teams needs permission to use this…
Azure Virtual Desktop
Microsoft Multimedia Redirection extension stays in 'The extension is not loaded state' even on MMR supported sites
Hey, I am trying to implement Multimedia redirection for WebRTC calls in a remote session. To get started here are the details related to my setup: All pre-requisites described here are completed. Local machine configuration Processor 11th Gen…
Azure Virtual Desktop
Deploying Database Tools with MSIX/App Attach
I am trying to deploy SQL Server Management Studio and pgAdmin to AVD via MSIX App Attach but it is not working as expected. I have tried with SQL Server Management Studio 19 and 21. SSMS 19 just gives me an error that the "Principle is not…
Azure Virtual Desktop
AVD Session Shows Connected but Missing ShellStart/ShellReady – Need Help with Logon Breakdown
Hello Everyone, I'm analyzing AVD session logs using Azure Log Analytics, specifically the WVDConnections and WVDCheckpoints tables. I’ve noticed that for several sessions, I can see the Start and Connected states in WVDConnections, but the…
Azure Virtual Desktop
My session hosts have been randomly indicating "Need Assistance" since the last MS update.
I have 9 multisession Windows 10 Hosts in my host pool. Ever since the updates pushed by Microsoft on Oct 15th, I have experienced increasingly horrible connectivity for my users attempting to log in as well as notable AVD delays once connected. My…
Azure Virtual Desktop
AVD host will launch in the app but not in a web browser
I can't seem to figure out why my avd host will launch and connect without issue in the desktop app but not in a web browser. To further elaborate when I say it won't launch in a web browser, I mean it literally does nothing. I click on it, double click…
Azure Virtual Desktop
Error with VM creating in my Azure Virtual Desktop
Please see error below and advise: { "code": "DeploymentFailed", "target": "/subscriptions/<sub-id>/resourceGroups/<rg name>/providers/Microsoft.Resources/deployments/<deployment-name>", …
Azure Virtual Desktop
Deployment failed
Issue Summary: The resource write operation failed to complete successfully, because it reached terminal provisioning state Failed. VM OS version and image type: Windows 11 multi-session and Windows 10 multi-session Exact error message or code: …
Azure Virtual Desktop
azure avd access to cross tenant configured users
I have configured cross tenant settings properly in both the tenants for azure avd access to tenant B users in tenant A, but still when users logged in remote app it's authenticating successfully but they did see any resources. it's showing no resources…
Azure Virtual Desktop
Mac Windows app multiple display Issue
I’m using a Mac and connecting to my Azure Virtual Desktop (AVD) through the Microsoft Remote Desktop app. When I connect external monitor, the Windows session shows as two displays or split displays instead of just one. I only want AVD to use a single…
Azure Virtual Desktop
Password screen is not opening
In a virtual office environment the screen to enter a password is not opening.
Azure Virtual Desktop
No Applications listed when using Start Menu as a source for AVD
Hi All, I have an issue on a newly created Host Pool that is Hybrid joined. It deploys without a problem and there are no errors. It shows up as compliant in Intune and all good in Entra. Applications have been pushed to the AVDs via intune…