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3 answers One of the answers was accepted by the question author.

Urgent Support Request – Unable to Sign in to Microsoft Teams / Account Not Found

Hello Microsoft Teams Support, I am experiencing an issue signing in to Microsoft Teams with the following account: Username: [Moderator note: Personally Identifiable Information removed]@tekyeduvn.onmicrosoft.com When I try to sign in, I receive the…

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asked 2026-09-06T07:01:29.8366667+00:00
Teky Steam Academy 20 Reputation points
accepted 2026-09-10T09:15:54.1866667+00:00
Teky Steam Academy 20 Reputation points
2 answers

i can’t login to teams

i can’t login to teams without the authenticator and when i try and sign in nothing works/ shows up on the authenticator app?? it’s not connected to another email or phone number literally just that dumb app

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asked 2026-09-08T23:00:06.89+00:00
Emily Cook (12VPA) 0 Reputation points
edited an answer 2026-09-08T23:23:50.9333333+00:00
Dora-T 635 Reputation points Independent Advisor
1 answer

Troubleshooting Detail

Error Code: 399287 Request Id: [Moderator note: Personally Identifiable Information removed]  Correlation Id: [Moderator note: Personally Identifiable Information removed]  Timestamp: 2026-09-01T06:04:42Z

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asked 2026-09-01T06:08:33.0966667+00:00
KateleenAnne Forca 0 Reputation points
edited a comment 2026-09-08T08:40:52.78+00:00
Liora 1,630 Reputation points Independent Advisor
1 answer

Login Issue

I am trying to sign in to teams and the rest of the windows apps with my work/school account, but it doesn't show me the password screen, it only shows me the 404 http error and then when I close that it shows me error 2603. When I try using my personal…

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asked 2026-09-02T13:38:18.9433333+00:00
Jawad Almubarak 5 Reputation points
edited the question 2026-09-07T19:02:15.8266667+00:00
Stefan Blom 351.1K Reputation points MVP Volunteer Moderator
1 answer

How to log back into locked account for school email?

Hi, I got locked out of my school email because of too many password attempts. I forgot my school password over the holidays and tried too many times. I contacted my school admin, and he reset my password for me, but I still can’t log in because my…

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asked 2026-08-28T13:33:46.99+00:00
uyen ysu 0 Reputation points
answered 2026-08-28T22:30:26.66+00:00
EmilyS_726 27,470 Reputation points Volunteer Moderator
1 answer

Hoe moet ik mij aanmelden op mijn account van school op de Microsoft

Elke keer dat ik mij aanmeld dan ga ik altijd terug naar het begin. Hoe komt het?

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asked 2026-08-27T17:57:33.6466667+00:00
Aïcha Bouajlifa 0 Reputation points
commented 2026-08-28T20:15:16.2166667+00:00
Kai-L 18,970 Reputation points Microsoft External Staff Moderator
3 answers

how can i get back my shool account

I just broke my phone, and all my school login details have disappeared. I don't know how to recover them. please help me.

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asked 2026-08-06T06:07:26.31+00:00
Anonymous
edited an answer 2026-08-25T18:34:36.8433333+00:00
Killian N 3,820 Reputation points Independent Advisor
3 answers

Authenticator Code

I am trying to log into authenticator for my school account and it keeps asking for a 1 time code from authenticator. How am I supposed to get the stupid code, if you won't let me log in!

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asked 2026-08-19T20:47:21.15+00:00
Isabella May Brewer 0 Reputation points
answered 2026-08-20T00:41:04.6966667+00:00
EmilyS_726 27,470 Reputation points Volunteer Moderator
1 answer

We need you to sign in again. This could be a request from your IT department or Teams, or the result of a password update.Learn more about sign-in requests

When I try to open Teams in my browser, I get a notice saying, 'We need you to sign in again. This could be a request from your IT department or Teams, or the result of a password update.' However, clicking the Sign in button does nothing. My temporary…

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asked 2026-07-08T03:51:22.0133333+00:00
ada 0 Reputation points
edited a comment 2026-08-18T17:28:22.32+00:00
Amitesh Baral 0 Reputation points
1 answer

how to activate Microsoft Azure student pack

I am trying to redeem the Microsoft Azure student pack but every time I try to sign up for it, I get the error "Unable to confirm your University ID" and even at the time I was filling the form, every time I type in my school name, it…

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asked 2026-08-08T15:48:30.64+00:00
Prince Aikins BAIDOO 0 Reputation points
commented 2026-08-18T09:53:47.0033333+00:00
Hin Vo 445 Reputation points Independent Advisor
1 answer

Problems signing in with an institutional account on a computer

My institutional Microsoft Teams account works correctly on my phone and tablet. However, when I try to sign in on my computer, I receive the following message: "Device management could not be enabled. The account was not configured on this device…

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asked 2026-08-17T04:20:29.9666667+00:00
Anderson Holly 0 Reputation points
commented 2026-08-18T05:19:32.0233333+00:00
Teddie Dang 1,185 Reputation points Independent Advisor
1 answer

Can’t access mircrosoft authenticator

Hi I’m facing trouble I can’t access my authenticator app as I’m a student I need verification from authentictor app to log in or to access mail and study material But I’m trying to sign in but they need code and I don’t receive any code yet and…

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asked 2026-08-12T10:42:16.95+00:00
Deepika Karra 0 Reputation points
edited an answer 2026-08-12T11:02:58.93+00:00
Darren Bruce 1,315 Reputation points Independent Advisor
1 answer

I can't verify my university account because I no longer have the phone number or access to the authentication app.

I've been trying for hours to access my university account, but I lost my old phone number, and the authentication app asks me to authenticate the account before letting me log in. You're not giving me any way to log in or update my information. Is there…

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asked 2026-08-12T05:00:44.34+00:00
Collins Abby 0 Reputation points
edited an answer 2026-08-12T06:26:49.64+00:00
Ana Le 2,345 Reputation points Independent Advisor
1 answer

¿como solucionar el inicio de secion de mi cuenta microsoft en teams, por que me sale error al iniciar secion ?

Correlation Id: [Nota del moderador: Se ha eliminado la información de identificación personal] Timestamp: 2026-08-08T19:08:45.000Z DPTI: [Nota del moderador: Se ha eliminado la información de identificación personal] Message: The credential is invalid.…

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asked 2026-08-08T19:13:01.54+00:00
Victor Jeremy Villamar Pluas 0 Reputation points
edited a comment 2026-08-10T17:13:13.25+00:00
Chris-D 1,180 Reputation points Independent Advisor
2 answers

What version of Microsoft Teams is included with Microsoft 365 Family subscription?

What version of Microsoft Teams is included with the yearly Microsoft 365 Family subscription?

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asked 2025-09-23T19:27:55.0066667+00:00
teresa h 0 Reputation points
commented 2026-08-05T21:06:53.3833333+00:00
thilonaicker-7951 0 Reputation points
1 answer One of the answers was accepted by the question author.

why i cannot access school guest teams account

I’m trying to sign in to Microsoft Teams using the guest account provided by my college, but I keep receiving an error message saying that my user account does not exist in the tenant. The application states that my account must be added as an external…

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asked 2026-08-01T12:14:39.1866667+00:00
Vicky25 20 Reputation points
accepted 2026-08-02T03:07:07.5866667+00:00
Vicky25 20 Reputation points
2 answers One of the answers was accepted by the question author.

Trying to add my uni account to authenticator app, but being asked to verify on the app.

I have been logged out of my uni account on my authenticator app. When trying to log back in, it is asking me to verify on the app with a code/number (with no option to verify through email or sms). Obviously because I can’t log in, I can’t get a code to…

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asked 2026-07-07T16:31:41.52+00:00
hollie 20 Reputation points
answered 2026-07-07T17:33:35.3633333+00:00
Anonymous
2 answers

Teams will not allow me to logon with my email address and password.

Whenever I try to login with my 2nd email address for the school PTA this is the error message that I receive. Now I'm panicking I've lost everything! Please help! [Moderator note: Personally Identifiable Information removed]

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asked 2026-06-17T20:16:16.1433333+00:00
Danielle Martin 0 Reputation points
edited an answer 2026-07-06T22:13:33.18+00:00
badger01 0 Reputation points
1 answer

Login to [Moderator note: Personally Identifiable Information removed]

I am not able to login to my [Moderator note: Personally Identifiable Information removed] @electronicsystemsindia1.onmicrosoft.com  iam getting this followin message. electronicsystemsindia1.onmicrosoft.com’s server IP address could not be found.

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asked 2026-07-02T11:10:42.4633333+00:00
SAP 0 Reputation points
commented 2026-07-03T07:19:29.9433333+00:00
Anonymous
1 answer

AADSTS90015: Requested query string is too long. error message on Mac when accessing teams via MS 365

hi, I am logging into a work teams account via ms 365 on my Mac, but when ever I open MS Teams I get the error message AADSTS90015: Requested query string is too long. how can I fix it? thanks

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asked 2026-06-18T23:01:58.88+00:00
Sophia Adams Bhatti 0 Reputation points
commented 2026-06-22T01:23:56.7+00:00
Jade Ng 15,310 Reputation points Microsoft External Staff Moderator