2,912 questions
2 answers
How to fix 'Invalid Pointer'
On opening a solid modelling program two windows are generated with a message 'Invalid Pointer'. If these windows are deleted the file created cannot be saved. Further, when I try to update the software the system fails.
Windows for home | Other | Performance and system failures
asked
2026-11-11T22:22:22.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 53%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alan Stoddart
0
Reputation points
commented
2026-11-13T00:30:30.7466667+00:00
Manoel Barros
23,460
Reputation points
Independent Advisor
0 answers
FUck off with your updates that keep fucking up my computer...I want my Copilot back that came with my computer!!!
Every fucking time Microsoft does an update it fucks up my NEw COMPUTOR. Quit Changing things. Now my original Copilot that was on my task bar is fucked up and won't work.
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
158 questions
asked
2026-11-13T00:30:03.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 30%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL5%3C/text%3E%3C/svg%3E)
Liz55-5490
20
Reputation points
1 answer
Need to locate the bitlocker recovery key for a new laptop that did a bios update.
New laptop did a bios update and is now asking for a bitlocker key. Microsoft website isn't loading and just showing a error.
Windows for home | Other | Recovery and backup
715 questions
asked
2026-11-13T00:28:07.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 60%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kalvin Moses
0
Reputation points
answered
2026-11-13T00:29:38.7766667+00:00
AI answer
2 answers
Unable to login - Infinite Login Loop with Outlook hotmail
My hotmail on Outlook is Looping. I saw the instructions about creating a new profile and deleting old by John Gregory from December 2025. My questions is my account is showing active and paid up and on a secure web. I just can't log into the email. …
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,769 questions
asked
2026-11-13T00:25:06.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Ranger Jan
0
Reputation points
answered
2026-11-13T00:29:05.83+00:00
Ranger Jan
0
Reputation points
2 answers
Multiple co-workers have the same initials "MH", I'd like to change my initials to MSH using my middle initial for everyone else to see
I would like to change my initials to MSH where everyone else can see it. I tried to go under File>Options>General>User name initials, but it doesn't display like that. What am i missing?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,645 questions
asked
2026-11-11T03:49:11.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 16%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Melissa Hix
0
Reputation points
commented
2026-11-13T00:29:04.3866667+00:00
Melissa Hix
0
Reputation points
1 answer
can not connect to hotmail
since your problems today i know can not connect to my accounts from my p.c. or my mobile phone. how do i reactivate the account to open?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,769 questions
asked
2026-11-12T23:56:41.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 17%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
tom mcintyre
0
Reputation points
answered
2026-11-13T00:29:02.1766667+00:00
Jonathan Deives
83,670
Reputation points
Independent Advisor
0 answers
how to access microsoft storage?
i can't access my files on microsoft storage. when i go to login it says can't access files right now retry again.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,131 questions
asked
2026-11-13T00:28:36.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 77%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Mullin
0
Reputation points
asked
2026-11-13T00:28:36.4833333+00:00
Paul Mullin
0
Reputation points
2 answers
Outlook for Windows
I use Outlook for Windows to access my Comcast email account on a Windows 11 PC. Outlook suddenly logged me off from my account today while I was in the process of drafting a email response and requested I sign back in. When I attempt to launch Outlook…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,326 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 91%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
2 answers
Gmail loading on outlook
My gmail suddenly stopped opening only on my laptop. It is fine on my phone. Can you help me trouble shoot this?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,175 questions
asked
2026-11-12T23:51:31.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kristen Morris
0
Reputation points
answered
2026-11-13T00:28:26.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
171.4K
Reputation points
Independent Advisor
1 answer
Outlook Emails have Disappeared
I cannot see any of my emails. When I access my email account everything is just blank. Is there a temporary solution?
Outlook | Outlook for mobile | Outlook for Android | For home
Outlook | Outlook for mobile | Outlook for Android | For home
Using Outlook for Android for personal email and calendar management
2,342 questions
asked
2026-11-13T00:26:25.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 43%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Grace Woods
0
Reputation points
answered
2026-11-13T00:27:57.5066667+00:00
AI answer
1 answer
OUTLOOK EMAIL RECOVERY FORM ACTION NOT WORKING
CANNOT ACCESSS OUTLOOK/ HOTMAIL EMAILS ... ATTEMPTED TO USE THE RECOVERY FORMAT BUT THE VERIFICATION EMAIL HAS NOT BEEN RECIEVED. WHAT ELSE COULD IT BE?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,326 questions
asked
2026-11-13T00:24:40.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 32%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
marie dekens
0
Reputation points
answered
2026-11-13T00:26:13.6866667+00:00
AI answer
4 answers
Reset READ ALOUD? It's frozen loading new voice - unclickable menus due to endless loading loop?
I noticed there were new voices in the Read Aloud options and tried one (they weren't named the usual human names), it was potentially an Ai test voice that slipped through but I'm sorry I can't recall the name -- I feel like it had version numbers.…
Microsoft Edge | Audio and video playback | Windows 11
Microsoft Edge | Audio and video playback | Windows 11
Managing media playback issues and settings in Microsoft Edge on Windows 11
384 questions
asked
2026-01-28T18:36:15.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 12%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Roger Akers
20
Reputation points
commented
2026-11-13T00:25:47.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 16%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RF
0
Reputation points
2 answers
Outlook and Excel
Installed latest updates to all Microsoft applications. Outlook unable to load all emails. When clicking on Load More Conversations at the bottom of the screen, nothing happens. Also after the installed update, all calendar events are missing…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,718 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 65%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
email problems
I can not send or receive emails from my iphone. nor my computer. Can you send steps to follow to fix the issue?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,769 questions
asked
2026-11-12T23:53:25.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 44%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Diana Loperena
0
Reputation points
answered
2026-11-13T00:25:03.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
127.3K
Reputation points
Independent Advisor
1 answer
Excel and Word 365 upload pending
upload pending changes on files could not upload because the server is too busy
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,131 questions
asked
2026-11-13T00:23:32.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 92%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Robert Ford
0
Reputation points
answered
2026-11-13T00:25:03.3066667+00:00
AI answer
2 answers
OneDrive Not Connecting
Is OneDrive connected to Mircorsoft 365, so if 365 is down, so is the OneDrive?
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,054 questions
asked
2026-11-12T23:51:46.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 24%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
G Law
0
Reputation points
answered
2026-11-13T00:24:46.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,875
Reputation points
Independent Advisor
2 answers
Microsoft should do better
It is one thing to have servers go down, it is a whole other thing to not communicate with your customers. I wasted hours trying stupid fixes that Microsoft suggested while all along, I was constantly asking "are you sure the servers aren't…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,735 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 0%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
4 answers
Outlook/Hotmail seems to be down
since around noon today and there is no way to contact anyone or confirm if this is a server issue. POOR customer service!
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,769 questions
2 answers
Enable users to call into my Teams Meetings via telephone or mobile phone
How do I enable users to call into my Teams Meetings via telephone or mobile phone?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
4,987 questions
asked
2026-11-12T04:34:50.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 87%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bill Brooksbank
0
Reputation points
commented
2026-11-13T00:22:38.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
2,175
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Where to find exam
Hi, im trying to do my Azure exam but i don't know where to find it so i can put in my voucher
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,831 questions
asked
2026-10-07T19:24:08.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 51%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kula Gordon
20
Reputation points
accepted
2026-11-13T00:22:19.76+00:00
Kula Gordon
20
Reputation points