57,417 questions with Microsoft 365 and Office | Excel | For home | Windows tags

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"You don't have permission to use this add-in" error on Claude for Excel add-in (personal account, started 29 May 2026)

I'm getting the following error when I try to open the "Claude by Anthropic" add-in in the Excel desktop app: "You don't have permission to use this add-in. Contact your system administrator to request access." Key details: This is…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-30T22:34:04.7066667+00:00
Christian Salazar 0 Reputation points
answered 2026-05-30T23:09:15.1+00:00
EmilyS726 234.5K Reputation points Independent Advisor
1 answer

Not able to file tax return due to blocked macros

https://support.microsoft.com/en-us/topic/a-potentially-dangerous-macro-has-been-blocked-0952faa0-37e7-4316-b61d-5b5ed6024216

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-30T22:35:48.6766667+00:00
Fredrick Muga 0 Reputation points
answered 2026-05-30T22:36:02.9833333+00:00

AI answer

2 answers

Unable to open Excel files after restart

I I think the problem occurs only after a Windows restart. I've posted the issue here in the past, but I can't find it.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-30T21:36:49.75+00:00
Phillip Richcreek 650 Reputation points
answered 2026-05-30T22:20:27.4366667+00:00
John Jefferson Doyon 71,160 Reputation points Independent Advisor
2 answers

unable to install add ins across office

The problem is on the desktop version. It works in excel online and it also works when i log out of my account. I have a personal account but it says that i dont have permission to use this add in and i should contact the administrator. But is a personal…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-30T19:58:35.8066667+00:00
Juan Diego Mejía Méndez 0 Reputation points
answered 2026-05-30T20:08:19.5933333+00:00
Marcin Policht 90,970 Reputation points MVP Volunteer Moderator
2 answers

Some apps don't allow for personal email logins

I recently bought a Microsoft 365 personal subscription. I am able to log into the Word app but I get a message saying "we couldn't find a work or school account with that email address" when I try to log in to Excel or Powerpoint. Not sure why…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-30T16:17:49.4566667+00:00
Casey Kimbro 0 Reputation points
answered 2026-05-30T17:06:45.6266667+00:00
EmilyS726 234.5K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Combine VLOOKUP & HLOOKUP, Multi Input, Single Output

Hey, I'm trying to create a table for the following: I have 3 sets of Items, and each item has a different specification. Some of the specifications are the same even though they mean different things and they can't be changed. My final table has three…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-29T13:00:38.6533333+00:00
Gano.M 20 Reputation points
commented 2026-05-30T09:57:04.26+00:00
Gano.M 20 Reputation points
2 answers

Excel Desktop Add-ins Not Loading (Works in Excel Web)

I am unable to load any Office Add-ins in Excel Desktop. When I go to Insert → Add-ins, I receive an error stating that one or more add-ins could not be loaded. This issue occurs with all add-ins, not just a specific one. However, the same account works…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-29T22:29:03.53+00:00
answered 2026-05-30T01:14:48.5866667+00:00
Mite Suo 5,180 Reputation points Independent Advisor
1 answer

can't see CoPilot icon in MS Office applications

I can't see the CoPilot icon in any of my MS Office apps. I have tried all the suggested steps. I also don't find the "CoPilot" option under File>Account>Excel Options

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-28T16:33:08.34+00:00
Kelly Myrick 0 Reputation points
commented 2026-05-30T00:21:00.8666667+00:00
Xavier-D 8,585 Reputation points Microsoft External Staff Moderator
2 answers

i close auto recovered files without saving

i close auto recovered files without saving and the files are not saved in my drive. how do i see the autorecovered file again

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-29T17:31:33.1233333+00:00
balikis 0 Reputation points
answered 2026-05-29T18:15:35.5333333+00:00
Diana Mariz 8,685 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Excel 2024 - How to add a new month to the existing bar chart?

Question: How to add a new month to the existing bar chart in Excel 2024 I have 3 rows. Oct 2025, April 2026, May 2026 The headings are: Month, Start Value, End Value, Change The bar chart has the 3 start values and then the 3 end values then the 3…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-28T16:41:09.03+00:00
davidhelp 20 Reputation points
commented 2026-05-28T19:01:45.18+00:00
John Jefferson Doyon 71,160 Reputation points Independent Advisor
3 answers

After installing new MS365 w/Copilot, Excel hangs when Font Color option opens

I installed the new version of MS365 a few days ago. AND again today! I reinstalled MS365 because every time I bring up Excel's Font Color, the screen freezes. It does not let me do anything except exit the app. This happens on both my PCs: MS Surf3…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-22T17:28:22.5366667+00:00
Richard Levesque 0 Reputation points
answered 2026-05-28T18:39:09.6566667+00:00
Richard Levesque 0 Reputation points
1 answer

Excel - Bar chart colors change when data range is modified

In excel 2024 I have a bar chart with 3 bars where I added a different color to each bar. When I decrease the chart’s data range the bars color change to different set of colors. Question: how to maintain the same set of colors I choose?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-28T17:21:21.73+00:00
davidhelp 20 Reputation points
answered 2026-05-28T17:21:36.2033333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

How do I create a pivot table to show me the number of each item on a list of song titles?

I have a list of songs I have played in Excel. I want to create a simple pivot table to show me how many times I've played each song. Thank you!

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-28T14:44:07.22+00:00
MKay 20 Reputation points
accepted 2026-05-28T16:46:08.4733333+00:00
MKay 20 Reputation points
1 answer

Why Excel 365 keeps doing “cleanup” when you close it

Excel has recently started doing a clean-up when I close it. It persists and does not go away. What Can I do to stop this behavior?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-28T12:46:20.0633333+00:00
DorB Mitchell 0 Reputation points
answered 2026-05-28T12:46:40.89+00:00

AI answer

2 answers

Why are my excel files not saving?

Every time I work on an excel file and save it the changes are not there when I reopen the file. I have tried changing the location, the file name, etc. Nothing works. It is extremely frustrating and wasting a lot of time to redo the work.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-27T22:08:51.77+00:00
Sandy Dierolf 0 Reputation points
answered 2026-05-27T23:06:27.04+00:00
Ferdinand Nanalig 30,145 Reputation points Independent Advisor
2 answers

excel wont open

When I try to open a file in excel it tells me to sign in. I type my email and then it says I have no internet connection. Obviously, I do. I am here! HELP!

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-27T16:34:36.73+00:00
Larry 0 Reputation points
answered 2026-05-27T17:10:00.1766667+00:00
Sumit D - IA 169.4K Reputation points Independent Advisor
2 answers

Can not access words or excel

I must access my accounts. I need to speak with a live person. I need to complete this project now. I cannot get into Word or Excel. I need a phone number to call. No AI person, please.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-25T19:19:43.8266667+00:00
OLA Staff 0 Reputation points
commented 2026-05-27T07:11:22.4866667+00:00
Kai-H 18,195 Reputation points Microsoft External Staff Moderator
2 answers

After travelling to Vietnam from Australia save is no longer possible or illuminated in Excel

After adding information to the spreadsheet it’s not possible to save it so I can’t turn off my laptop in fear of losing my information

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-25T23:51:55.4833333+00:00
Robert Webster 0 Reputation points
commented 2026-05-27T07:08:14.6633333+00:00
Kai-H 18,195 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Excel When numerals and text are found in the same column move numerals to left cell

Hello from Steve When numerals and text are found in the same column move numerals to left cell please. Sub HighlightCellsWithNumbersAndText() Dim ws As Worksheet Dim rng As Range, cell As Range Dim hasNumber As Boolean, hasLetter As Boolean Dim i As…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-27T02:59:19.49+00:00
SteveD 495 Reputation points
accepted 2026-05-27T03:01:06.09+00:00
SteveD 495 Reputation points
1 answer One of the answers was accepted by the question author.

Excel I need to use the below macro to function on the workbook that I am working on.

Hello from Steve Can the below line be changed to please any workbook that I am working on Set ws = ThisWorkbook.Sheets("15 Mar Sun Tauherenikau") Sub HighlightCellsWithNumbersAndText() Dim ws As Worksheet Dim rng As Range, cell As Range Dim…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-27T02:41:55.6133333+00:00
SteveD 495 Reputation points
accepted 2026-05-27T02:44:11.42+00:00
SteveD 495 Reputation points