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unknown tenant [Moderator note: Personally Identifiable Information removed] invoice received

Invoice Number: G[Moderator note: Personally Identifiable Information removed] Billing Profile: [Moderator note: Personally Identifiable Information removed] Primary Tenant ID: [Moderator note: Personally Identifiable Information removed] Invoice…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T10:49:41.44+00:00
Aakil Omar 0 Reputation points
edited an answer 2026-09-10T14:05:16.7466667+00:00
Kristen Tran 1,520 Reputation points Independent Advisor
2 answers

Excel 2019 Standard and Excel 2021 standard

After fresh install of Windows 11 and MS Office 2019 standard/MS Office 2021 standard Excel isn't working properly. I tried to copy text from one cell to another using shortcut Ctrl+C and Ctrl+V and it's not working, but if I try cut and paste with…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-10T10:47:26.9133333+00:00
Filip Laco 0 Reputation points
answered 2026-09-10T11:54:32.2233333+00:00
Senthil kumar 2,410 Reputation points
0 answers

Update New Number On App

I’ve been trying to use my Authenticator app to approve request and sign into work, but the number it sends the code to approve the request is my old number and I don’t know how to update it.

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T10:46:16.58+00:00
Joshua Rheman 0 Reputation points
0 answers

Urgent billing review requested: unexpected Claude charges through Microsoft Foundry under Microsoft for Startups

I am a Microsoft for Startups participant and have been using Azure under the Startup sponsorship subscription since February 2026. I am requesting an Azure Billing review and discretionary adjustment for unexpected Claude charges incurred through…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,638 questions
asked 2026-09-10T10:39:48.1233333+00:00
Arvind Jadli 0 Reputation points
1 answer

Microsoft word is not working

My device is saying that word might have run into an error that is preventing it from working correctly, what do i do?

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-10T10:39:36.95+00:00
Collins Mwangi 0 Reputation points
answered 2026-09-10T11:11:13.6533333+00:00
DaveM121 928.6K Reputation points Independent Advisor
0 answers

Storage Account Upgrade: LRS to GRS — Conversion Failure During Background Process

Problem description I am experiencing an issue when trying to upgrade my storage account from Standard_LRS to Standard_GRS. The request was accepted and entered an 'InProgress' state, but later failed during the background conversion process. The account…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,885 questions
asked 2026-09-10T10:32:12.6933333+00:00
Gordon Blackwell 40 Reputation points
1 answer

Outlook classic fails on first launch after reboot: "This folder group cannot be opened. Microsoft Exchange is not available"

Since early September 2026, classic Outlook for Windows (Exchange Online, Cached Exchange Mode) repeatedly fails on the first launch after a reboot with: "Cannot start Microsoft Outlook. Cannot open the Outlook window. This folder group cannot be…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-09-10T10:31:33.45+00:00
M365 Admin 0 Reputation points
edited an answer 2026-09-10T11:55:05.0666667+00:00
Hani-Ng 1,130 Reputation points Independent Advisor
1 answer

Tenant lockout – only Global Admin lost MFA device (Authenticator)

**I am the only Global Administrator in our Microsoft Entra (Azure AD) tenant. *** MFA is required and the only registered method was Microsoft Authenticator on a lost/reset phone. I cannot sign in to Entra/Azure/M365 admin portals to reset security…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T10:26:55.4533333+00:00
Andrija Mijailovic 0 Reputation points
edited the question 2026-09-10T10:59:32.24+00:00
Daniel-Vo 6,275 Reputation points Microsoft External Staff Moderator
2 answers

stockhistory function not pulling data later than 9/4/2026

Stockhistory function doesn't pull data later than 9/4/2026. If I use the function with start date of 1/1/2026 and end date of 9/9/2026, the function displays data from 1/2/2026 through 9/4/2026. The last date that appears with data is 9/4/2026. It does…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-10T10:24:07.74+00:00
Michael Smith 0 Reputation points
answered 2026-09-10T11:02:31.64+00:00
SD - IA 178.7K Reputation points Independent Advisor
1 answer

MICROSOFT STUDENT AMBASSADOR

Dear Mam/ Sir, I have a concern regarding my Microsoft Student Ambassador registration. The Contributor ID shown on my Microsoft Learn profile is different from the one sent to me via email. Could you please guide me on which one I should use? Also,…

Community Center | Not monitored
asked 2026-09-10T10:23:20.7633333+00:00
Joselyn K. Sanguenza 0 Reputation points
answered 2026-09-10T12:49:21.48+00:00
Gérard Oomens 131.2K Reputation points Volunteer Moderator
1 answer

Copilot disabled in OneNote for Mac, but works in Word, Excel, PowerPoint and Outlook

Hi, Copilot works correctly for me in Word, Excel, PowerPoint and Outlook, but in OneNote for Mac the Copilot button is visible and permanently disabled (greyed out). I have already verified: Same Microsoft account in all apps. Same Office version. …

Microsoft 365 and Office | OneNote | For business | MacOS
asked 2026-09-10T10:23:16.5566667+00:00
Hector Torres Medina 0 Reputation points
commented 2026-09-10T14:19:08.2233333+00:00
Hector Torres Medina 0 Reputation points
1 answer

Email Deleted

Hi all, I have an old email that is linked to some of my gaming accounts, however I cannot log back into them or even change the email in some cases as they require me to get a 2 factor code from the old email. I am not sure if the email is permanently…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T10:16:38.89+00:00
Anton Chew 0 Reputation points
answered 2026-09-10T12:07:27.8966667+00:00
EmilyS726 264.5K Reputation points Independent Advisor
2 answers

2016 excel copy paste issue

2016 excel copy paste issue , Any one having the quick solution or any patch from Microsoft .

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-10T10:14:13.7033333+00:00
Vedanth K G 0 Reputation points
answered 2026-09-10T10:24:29.5233333+00:00
Senthil kumar 2,410 Reputation points
1 answer

Carnt get my emails

I bought a new apple phone about 3 weeks ago and carnt get my emails as my husbands email address keeps coming up I carnt remove this and I don’t know the password my husband passed away [--PII REMOVED--] I’m finding this very stressful as I’ve got…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T10:09:33.08+00:00
tina Gray 0 Reputation points
edited the question 2026-09-10T16:30:45.4766667+00:00
Lucus-V 12,535 Reputation points Microsoft External Staff Moderator
0 answers

2fa logging in loop for a week, wasting subscription cant talk to anyone

tried recovering account, called every 1800 number not a single human can help me. iv paid thousands on my xbox account but noone can help me sign in besides recover form that isnt for 2fa. but they keep billing me. CAN ANYONE HELP ME?

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T10:09:29.4833333+00:00
meredith thomas 0 Reputation points
1 answer

my hotmail email had turned into a Outlook email with a bunch of numbers in it

I posted a question a few minutes ago but for some reason it was removed due to code of conduct even though all I did was show example pictures, maybe revealing my email seems to break the rules so I guess I won't show that this time. To explain my…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T09:57:32.7933333+00:00
Alexander Lee 0 Reputation points
commented 2026-09-10T13:14:15.96+00:00
Erland Sommarskog 137.3K Reputation points MVP Volunteer Moderator
2 answers

Rebuilding Corrupted Windows Performance Counter Libraries

Hi, Windows Performance Monitor (PerfMon) is unable to load or display system performance counters and returns the error “Unable to add these counters.” This behavior may occur when the performance counter registry entries or counter libraries have…

Windows for business | Windows Server | Performance | Other
asked 2026-09-10T09:55:18.9233333+00:00
Lyn Lyn 60 Reputation points
answered 2026-09-10T10:31:09.0966667+00:00
Hoang Le 4,580 Reputation points Independent Advisor
1 answer

Play Store Warning: This release no longer support xxxx devices that were supported in your previous release.

I am getting the below warning for my MAUI app from play store: My Previous version was .net 8 with minSdkVersion 21 and targetSdkVersion 35. My current version is .net 10 with minSdkVersion 23 and targetSdkVersion 36. I am getting below error when I…

Developer technologies | .NET | .NET Multi-platform App UI
asked 2026-09-10T09:55:05.64+00:00
Sreenivasan, Sreejith 1,025 Reputation points
commented 2026-09-10T10:06:36.22+00:00
Nguyen Dam (WICLOUD CORPORATION) 160 Reputation points Microsoft External Staff Moderator
2 answers

I can't send or receive emails using my microsoft account

My microsoft account appears to have stopped working. Although I can sign in and view my account I am unable to send or receive emails. I've worked through the help advice such as checking storage and changing my password but these have not been…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T09:50:35.3833333+00:00
Mark 0 Reputation points
edited a comment 2026-09-10T16:08:09.51+00:00
GsN5034 - IA 76,465 Reputation points Independent Advisor
1 answer

WhatsApp channel fails with "no WhatsApp accounts associated" despite correctly linked ACS resource - same agent works fine on Teams

I'm trying to connect a Copilot Studio agent to WhatsApp via Azure Communication Services (ACS). The ACS side confirms the WhatsApp Business Account is correctly linked, but Copilot Studio's Channels > WhatsApp screen reports "There are no…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-10T09:47:25.8866667+00:00
Adilson Capaia 0 Reputation points
answered 2026-09-10T10:07:45.61+00:00
Anusha Saraswat 0 Reputation points