Why I am getting a message that the server is too busy and my files are not being updated to the one Drive? Also causing problems in microsoft edge performance

Check Microsoft’s Service Health portal first because a “server is too busy” message can indicate a temporary OneDrive service problem; if no incident is reported, test OneDrive on the web to separate a service/account issue from a Windows sync-app issue.^1^

1. Determine whether OneDrive or the PC is affected

1. Open the Service Health portal linked from Microsoft’s OneDrive known-issues page.
   • If OneDrive is degraded, keep local copies of important changes and retry after Microsoft reports recovery.
2. Sign in to OneDrive through a private Edge window:
   • Edge → Settings and more (…) → New InPrivate window.
   • Open OneDrive.com and try opening or uploading a small test file.
3. Interpret the result:
   • Web sign-in/upload also fails: check the account credentials, Microsoft service status, VPN/firewall, and internet connection. Microsoft specifically identifies these as possible access causes.^1^
   • The website works but the desktop app does not: continue with the sync-client steps below.

2. Fix the Windows OneDrive sync client

1. Select the OneDrive cloud icon in the Windows notification area.
2. Review the displayed sync status and affected files. Close any listed file that is still open.
3. If it says Processing changes, allow large batches to finish. A large file, many recently added files, an open file, or a recent sign-in/update can delay synchronization.^2^
4. Check storage usage. If Microsoft storage is full, OneDrive cannot upload, edit, or synchronize new files.^3^
5. Update OneDrive to the latest version. Microsoft lists this as a sign-in recovery step.^1^
6. If synchronization remains stuck, unlink and reconnect the account:
   • OneDrive cloud icon → Help & Settings → Settings → Account → Unlink this PC.
   • Start OneDrive and sign in again.
   Unlinking and relinking is Microsoft’s recommended reset path when ordinary sync troubleshooting does not resolve the problem.^3^

If many files are synchronized locally, reduce the workload using Files On-Demand or choose fewer folders to sync. Microsoft also recommends checking the item count by opening File Explorer, right-clicking the OneDrive folder, and selecting Properties.^4^

3. Diagnose Edge separately

The information available does not establish that OneDrive is causing the Edge errors. Check Edge’s own CPU and memory usage:

1. Edge → Settings and more (…) → More tools → Performance.
2. Review Tabs performance.
3. For any high-usage tab, select its three-dot menu and choose Sleep tab or Close tab. The status should return toward green as resource use falls.^5^
4. Update Edge through Settings and more (…) → Settings → About Microsoft Edge.
5. If Edge still fails, close unnecessary tabs, extensions, downloads, and other applications. Low available memory can prevent pages from loading while other software is running.^6^

If the additional Edge error continues, record its exact wording or error code, the affected website/software, and whether it also occurs in an InPrivate window. Those details are needed to distinguish an extension problem from an account, network, or browser issue.

References

1. Fixes or workarounds for recent issues in OneDrive
2. Troubleshoot OneDrive Sync Issues: Stuck on "Processing Changes" | Microsoft Support
3. [Personal accounts](https://support.microsoft.com/onedrive/fix-onedrive-sync-problems)
4. Restrictions and limitations in OneDrive and SharePoint | Microsoft Support
5. Learn about performance features in Microsoft Edge | Microsoft Support
6. What to do if Microsoft Edge isn't working | Microsoft Support