15,339 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

Sort by: Updated
Updated Created Answers
2 answers

Always get "503 Service Unavailable" in OneDrive

I made a fresh email account a few days ago. For the first few days I could access its corresponding OneDrive storage. But now I always get a 503 Service Unavailable message. I am using the browser to access OneDrive. I do not use the Windows app. I have…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T16:36:44.6233333+00:00
James Visintainer 0 Reputation points
answered 2026-05-13T02:22:27.8666667+00:00
Norah-L 6,105 Reputation points Microsoft External Staff Moderator
2 answers

how to regain access to a shared OneDrive folder that has been hidden because known serious sync issue broke the link between my local devices and the cloud.

I ran into a known issue caused by an ongoing update to how Microsoft handles shared folders in the cloud. While moving files within one large onedrive folder using my ipad, some of the subfolders morphed into shortcuts and then that one folder I was…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T23:29:39.9533333+00:00
Kris Forbes 0 Reputation points
commented 2026-05-13T02:10:47.8233333+00:00
Kris Forbes 0 Reputation points
3 answers

Reappearing Deleted Email folders

I have 2 computers that sync together. I have rearranged these two and put folders in a different location and deleted the other locations on both computers. As soon as I log in again, they all come back

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-11T15:30:20.08+00:00
Timothy Bennett 5 Reputation points
answered 2026-05-13T01:41:44.0866667+00:00
Brian Tillman 25,360 Reputation points Independent Advisor
1 answer

OneDrive Status Icons Missing in File Explorer After Update to Version 26.070.0414.0001

We are currently experiencing an issue where the OneDrive status column/icons are not showing on many computers. This happens on both existing laptops used daily and newly set up laptops during the first-time sync. Although files are still syncing to the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T02:19:50.7133333+00:00
Apichai Jaihao 15 Reputation points
edited an answer 2026-05-13T00:51:55.4333333+00:00
Norah-L 6,105 Reputation points Microsoft External Staff Moderator
1 answer

error 0xe0434352

This message popped up today. Login has been embarrassingly slow for a computer that isn't even a month old. he exception unknown software exception (0xe0434352) occurred in the application at location 0x00007FFA2CEAA80A.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-19T22:03:14.4433333+00:00
Dave Spalding 0 Reputation points
commented 2026-05-13T00:06:23.53+00:00
Ronald Thomson 0 Reputation points
1 answer

Receiving message "Connect to d.docs.live.net". Not accepting login.

I am attempting to open an excel document stored in my onedrive account and am receiving the above message. This just happened with the current Microsoft update. I did some research in this section and found an answer. Unfortunately, the answer did…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T22:57:18.72+00:00
David Hanson 0 Reputation points
answered 2026-05-12T22:57:33.78+00:00
Q&A Assist
9 answers

Newly Created .lnk File Types No Longer Syncing to OneDrive

The .lnk file types have always synced to personal OneDrive account associated with my Win 11 desktop when they were created. Starting one day ago newly created .lnk file types have stopped syncing. The new .lnk file Properties->Details tab displays…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-03T22:12:28.6066667+00:00
Ta Da 45 Reputation points
edited an answer 2026-05-12T21:42:37.46+00:00
Marco Lopes 6 Reputation points
3 answers

503 SERVICE UNAVAILABLE

Can not open OneDrive. Error code is 503 SERVICE UNAVAILABLE. I have closed & restarted computer. I have tried different search engines to open but no luck. Is One Drive down for servicing?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-07T01:35:22.17+00:00
Tanya Speechley 0 Reputation points
answered 2026-05-12T19:06:38.5833333+00:00
Elfis Anomaly 0 Reputation points
1 answer

I am trying to get my photos and files back from when my subscription was canceled

I lost my subscription back in Dec 2023 or Jan 2024 and I have sense paid for the subscription again. I am needing to see if I can get my photos and files recovered that maybe on the server and sent to me?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T18:42:08.05+00:00
Michelle King 0 Reputation points
answered 2026-05-12T18:42:24.9666667+00:00
Q&A Assist
2 answers

503 Service Unavailable - One Drive account

Hi, I am having trouble in accessing two of my one drive account in one family subscription. When I'm login blank page appear and display message 503 Service Unavailable. I am urgently need to access to my document. Please help. Thank…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T04:08:34.8666667+00:00
Nurulhuda Ramlan 0 Reputation points
answered 2026-05-12T15:35:30.4+00:00
Gunasekar N 66,800 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

I would like to move my onedrive to a different internal drive with more storage

I'd like to know how to change my default onedrive location. Currently it is set to my C: drive, but I would like to move it to my internal D: drive which has twie the capacity

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T14:13:53.6133333+00:00
Katy Welch 0 Reputation points
accepted 2026-05-12T14:34:36.9933333+00:00
Katy Welch 0 Reputation points
2 answers

windows home windows 11 files on one drive

unable to downdoad cloud one drive files to my new laptop Moved from: Windows for home | Windows 11 | Files, folders, and storage

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T10:44:51.2466667+00:00
joaquin wolff 0 Reputation points
edited the question 2026-05-12T12:23:59.5533333+00:00
Spigolo 134.6K Reputation points Volunteer Moderator
0 answers

onedrive's differential sync doesn't work

OneDrive's differential sync doesn't work; instead, it updates the whole files when there's a change in a file. The issue happened on two of my computers. Both are running Windows 11, and the OneDrive version is 26.074.0420.0001. This is how the bug…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T12:19:28.9633333+00:00
胜彧 蓝 0 Reputation points
answered 2026-05-12T12:19:46.0233333+00:00
Q&A Assist
2 answers

Error message for OneDrive

I an error message on my PC. I have tried to retry but error still comes back. I dont want to choose onedrive setup in case it loses any of my files. Please advise how best to fix this issue.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T10:17:48.8333333+00:00
Samantha Purves 0 Reputation points
answered 2026-05-12T11:08:17.2866667+00:00
Gunasekar N 66,800 Reputation points Independent Advisor
1 answer

HTTP 503 Error When Switching to a Different Microsoft Account on OneDrive

When attempting to sign in to a secondary Microsoft account on OneDrive, I consistently receive an HTTP 503 (Service Unavailable) error. The issue persists after refreshing the page every subsequent sign-in attempt to OneDrive returns the same 503…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T08:30:57.71+00:00
Carl Van Loo 0 Reputation points
commented 2026-05-12T09:18:07.8166667+00:00
Carl Van Loo 0 Reputation points
2 answers

Missing Excel File

An excel file I was working on last week has disappeared. Tried all the usual methods such as recycle bin and even restored my one drive to the previous week but still cannot see the file. I am desperate to find the file and need help trying to locate it…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-11T19:23:27.7933333+00:00
James Longland 0 Reputation points
answered 2026-05-12T05:38:00.8166667+00:00
Ferdinand Nanalig 29,360 Reputation points Independent Advisor
2 answers

Syncing onedrive files to a public computer

How do I sync all the files on my private computer to any public computer?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-08T16:38:13.94+00:00
Peter Meidlinger 20 Reputation points
commented 2026-05-12T02:49:45.96+00:00
Peter Meidlinger 20 Reputation points
1 answer

503 service unavailable

Whenever I try to log in to OneDrive online it goes straight to a white screen displaying the 503 service unavailable message

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T01:23:41.2033333+00:00
Ted Olsen 0 Reputation points
edited an answer 2026-05-12T02:06:28.9933333+00:00
Gunasekar N 66,800 Reputation points Independent Advisor
2 answers

Connecting to OneDrive

My internet is connected but when I try to log into OneDrive, it gives me an error message saying that there is no internet connection. There are 2 error codes: 0x800704cf 0x8004e4c3 Please tell me how to fix this. Regards Rousseau

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-11T21:16:17.8366667+00:00
Rousseau 0 Reputation points
answered 2026-05-11T21:53:02.91+00:00
EmilyS726 229.6K Reputation points Independent Advisor
1 answer

I need a human

OneDrive stopped responding, took my password files and put them I don't know where, AGAIN please help, need a human.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-11T21:12:32.4666667+00:00
Jessie Lydia Henshaw 0 Reputation points
commented 2026-05-11T21:15:53.8966667+00:00
Jessie Lydia Henshaw 0 Reputation points