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Your OneDrive folder can't be created in the location you selected

I've had 2 separate onedrive accounts on the same PC and same "D" drive for 12 years. One is my personal account. The other is my university account. Now suddenly my personal account does not work. I tried uninstalling and relinking. But every…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-09T22:09:09.2933333+00:00
Scott Neale 0 Reputation points
commented 2026-11-13T00:12:48.4166667+00:00
Scott Neale 0 Reputation points
2 answers

Why I am getting a message that the server is too busy and my files are not being updated to the one Drive? Also causing problems in microsoft edge performance

Why I am getting a message that the server is too busy and my files are not being updated to the one Drive? Also taking too much time to log into the OneDrive!!!! also causing problems on edge with softwares running. getting add'l error

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-12T22:31:28.79+00:00
susan long 0 Reputation points
answered 2026-11-12T22:43:44.5266667+00:00
EmilyS_726 34,285 Reputation points Volunteer Moderator
2 answers

Upload Pending Issue

Keep getting a "UPLOAD PENDING Your changes were saved but could not be uploaded because the server is too busy." message. Can't save to OneDrive...is is something on my end? TIA

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-12T21:15:08.88+00:00
Jim Vorwald 0 Reputation points
answered 2026-11-12T21:49:23.9+00:00
Jonathan Deives 83,670 Reputation points Independent Advisor
4 answers

how do I get Onedrive to stop bothering me about personal vault which I don't use

One drive keeps putting up a dialog box to unlock personal vault. I want it to go away permanently.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-10T18:35:29.7266667+00:00
George Crow 0 Reputation points
answered 2026-11-12T19:57:34.6233333+00:00
Christine Luna 27,805 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

OneDrive won't reinstall. Windows says a newer version is installed, but the app is missing.

OneDrive Personal Vault stopped working on my Windows 11 PC. I tried reinstalling OneDrive, but the installation fails because Windows says a newer version is already installed, even though OneDrive no longer appears in Installed Apps. I need help…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-12T16:32:13.0866667+00:00
Eliane Bisio 0 Reputation points
commented 2026-11-12T19:39:58.8433333+00:00
Ramesh Srinivasan 90,040 Reputation points Independent Advisor
2 answers

Additional storage for OneDrive

I purchased additional storage for my OneDrive three days ago and it isn't showing up in my account. Order number 8727381527

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-12T16:41:42.06+00:00
Beverly Haffer 0 Reputation points
answered 2026-11-12T17:27:34.2666667+00:00
SD - IA 183.1K Reputation points Independent Advisor
3 answers

Transfer OneDrive personal account that is over the 5GB limit to a OneDrive Family Plan

My personal OneDrive account has expired and has 22GB. I want to trans fer the data to my wife's Family Plan. I seem to be unable to download my personal One Drive to File Explorer because it is more than 5GB

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-12T15:12:15.2366667+00:00
Yancey Brame 0 Reputation points
answered 2026-11-12T15:55:07.4066667+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
0 answers

UI layout glitch: "People" header overlaps "Moments" in Photos sidebar

In the brand new OneDrive Photos program, navigating to the People tab causes the large "People" page heading to overlap directly on top of the "Moments" tab in the left navigation pane.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-12T15:09:50.9466667+00:00
Tyler Hall 0 Reputation points
edited the question 2026-11-12T15:30:01.8433333+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
2 answers

Cannot access Documents

We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-03T16:44:21.98+00:00
Kay Weeks 0 Reputation points
commented 2026-11-12T14:27:08.84+00:00
Francisco Montilla 31,825 Reputation points Independent Advisor
2 answers

OneDrive automatically pauses after defocus of the OneDrive startup icon or folder

I was having an issue with a specific device running Windows 11. After I clicked on "Tap or click here to resume syncing and keep your files up to date" or pressed Resume Syncing on the OneDrive folder, it synced the data. If I hover away or…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-10T04:16:58.4833333+00:00
Evan Lei 25 Reputation points
commented 2026-11-12T13:47:57.5566667+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
3 answers

Restoring deleted files

I did not realize microsoft could remotely delete files that were saved onto my own computer- now I know. I deleted files from onedrive in order to use my email (storage was full but I don't use onedrive, it was just automatically taking all my stuff). …

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T20:55:42.85+00:00
ugh 0 Reputation points
edited an answer 2026-11-12T11:08:09.6833333+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
2 answers

Files have disappeared from one drive account. Folders are there but files are not

90% of my files have disappeared from One Drive. The Folders are there but the files are not. I have tried all of the steps advised in help forums however I still cannot find these files. I have not deleted them, there does not seem to be any…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-12T00:07:47.9966667+00:00
Shelley Edwards 0 Reputation points
edited an answer 2026-11-12T09:36:06.22+00:00
Craig Long 19,015 Reputation points
3 answers

OneDrive refuses every location on my internal D: drive

On 8 November 2026 OneDrive stopped recognising its folder at D:\OneDrive, where it had synced 649 GB for years. Since then setup refuses any location on D: with “Your OneDrive folder can’t be created in the location you selected.” Nothing changed on the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-09T07:14:44.9033333+00:00
David Hecht 5 Reputation points
commented 2026-11-12T07:44:20.0066667+00:00
Thomas4-N 23,505 Reputation points Microsoft External Staff Moderator
2 answers

One Drive isn't running and isn't on my taskbar.

I've tried to reload One Drive from the app and I'm getting a message that OneDrive isn't responding. It shows on the task bar as a grey OneDrive symbol with a slash running through it. I've tried various solutions available on the internet for about 3…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-11T22:46:09.94+00:00
randy willard 0 Reputation points
answered 2026-11-12T04:14:51.84+00:00
Norah-L 13,605 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive 26.198.1011.0006 on Windows 11 refuses to create its synchronization folder on my internal D: drive.

OneDrive 26.198.1011.0006 on Windows 11 refuses to create its synchronization folder on my internal D: drive. Drive: WDC WD10SPZX-60Z10T0. Interface: SATA. Partition style: GPT. File system: NTFS. DriveType: 3 (Fixed disk). Operational status:…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-11T23:47:05.9133333+00:00
Ricardo Baía Pinto 0 Reputation points
answered 2026-11-12T02:13:32.9066667+00:00
TaoLi 120.6K Reputation points Independent Advisor
2 answers

OneDrive keeps pause syncing

no, this is not caused by a setting. several people have the same issues. i have the same issue on 2!! computers. i repeat, its not a issue on my end. please fix asap, it corrupts my workflow as i can't do anything else , literally can't even tab into…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-11T20:28:59.7833333+00:00
Marie-Louise Polle 10 Reputation points
answered 2026-11-12T01:53:22.42+00:00
EmilyS_726 34,285 Reputation points Volunteer Moderator
1 answer

onedrive keeps pause syncing

onedrive keeps pauses syncing, whenever i "tab out" (basically doing anything on the pc that isnt watching the onedrive window) , this is no local issue, others have the same and i have the issue on 2 computers i use, please fix it

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-11T21:19:29.5933333+00:00
Marie-Louise Polle 10 Reputation points
answered 2026-11-11T21:58:12.5733333+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

How do I stop One Drive and keep my files only on my hard drive?

How do I stop One Drive and keep all my files only on my hard drive? I have my own back up process. I do not want to see it in file manager. thanks

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-01-05T20:22:40.6533333+00:00
George Peppes 20 Reputation points
commented 2026-11-11T18:43:24.92+00:00
David P 0 Reputation points
2 answers

change email address on one drive

I have changed my email address in my Microsoft account. It went well. My One Drive still sends pictures to my old email address. How do I make One Drive send to my new email address?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-07T19:24:37.1566667+00:00
Phil Peterson 0 Reputation points
commented 2026-11-11T15:53:32.65+00:00
Phil Peterson 0 Reputation points
2 answers

Can not sign in to OneDrive

After the latest windows update i can not sign in to OneDrive on my desktop. I can sign in online. The OneDrive icon is not appearing in the taskbar. When I open the app and try to sign in it does not allow me

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-11T14:44:02.07+00:00
Marc 0 Reputation points
answered 2026-11-11T15:34:00.56+00:00
SD - IA 183.1K Reputation points Independent Advisor