745 questions
0 answers
cancel my complete subscription
Hi there I bought a surface pro tablet with the complete subscription . But after finding out it doesn't include the other items in the bundle (keyboard, mouse), I want to cancel. But when I call your Canadian number it tells me to go to…
Surface | Surface Pro | Safety and security
asked
2026-09-11T20:12:52.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 30%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mehran Malek
0
Reputation points
1 answer
Reembolso de dinero por equivocacion en la suscripción
Quero pedir el reembolso de la renovación (que no quería hacer) de la suscripción por $6.99 de Word. Aparte jamás se me notificó ni se me pidió permiso para la compra asia que exijo el reembolso del dinero.
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 and Office | Subscription, account, billing | Other | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
154 questions
asked
2026-09-11T19:22:57.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 57.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Brian Botti
0
Reputation points
answered
2026-09-11T20:12:52.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
10,900
Reputation points
Independent Advisor
1 answer
Solo lectura en onenote
Me sale solo lectura en mi bloc de notas, no sé cómo solucionarlo, tengo la membresía familia 365, estoy al día en pagos, he cerrado sesión y abierto sin lograr arreglar algo, sale sesiones de ubicación incorrecto y no sé cómo arreglarlo
Microsoft 365 and Office | OneNote | Other | Other
Microsoft 365 and Office | OneNote | Other | Other
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
150 questions
asked
2026-09-11T19:21:16.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 27%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
TITA -HRW-
0
Reputation points
answered
2026-09-11T20:12:31.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 82%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
Hector FC
33,670
Reputation points
Independent Advisor
2 answers
Surface pro 11 warranty and repair
I sent my nearly new surface pro 11 for a repair last month and my status on the order has been unchanged since delivery on 08/15. I have no idea where the device is or the actual status of the repair and I have been unable to speak to anyone. Does…
Surface | Other
1,464 questions
asked
2026-09-11T14:18:11.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 45%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Patrick Adamson
0
Reputation points
edited an answer
2026-09-11T20:10:55.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,130
Reputation points Microsoft External Staff
Moderator
0 answers
Microsoft Entra B2B guest invitations blocked for tenant due to suspicious activity
Issue Our Microsoft Entra tenant is currently unable to send any new B2B guest invitations. The issue is tenant-wide and is not limited to SharePoint or to a specific external recipient. We can reproduce the problem when attempting to invite external…
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,011 questions
asked
2026-09-11T20:10:43.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 16%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Stefan @ Rosso samhälls- och fritidsförening
0
Reputation points
asked
2026-09-11T20:10:43.84+00:00
Stefan @ Rosso samhälls- och fritidsförening
0
Reputation points
1 answer
Video/scroll studder every 30 seconds Sound is OK
Hello - I'm experiencing a video and scrolling studder every 30 seconds or so. Only video, sound is not affected. I've installed the latest Intel driver. What I've seen in task manager is the System Process pop to the top of the list immediately after.…
Windows for home | Windows 11 | Performance and system failures
32,386 questions
asked
2026-08-30T12:12:06.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jerry Duffy
0
Reputation points
commented
2026-09-11T20:08:48.0233333+00:00
Jerry Duffy
0
Reputation points
1 answer
API access to native Teams interpretation channels: simultaneous audio uplinks and downlinks
Does Microsoft provide a supported API, SDK, or partner integration for simultaneous bidirectional access to the native interpretation-language channels in a Teams meeting? CONTEXT I am developing a Microsoft Teams edition of RSI Router, a macOS…
Microsoft Teams | Development
Microsoft Teams | Development
Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs
5,067 questions
asked
2026-09-11T14:37:06.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 67%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Murat KINACI
0
Reputation points
commented
2026-09-11T20:08:26.7266667+00:00
Murat KINACI
0
Reputation points
1 answer
mi cuenta de Microsoft, fue hackeada
mi cuenta de Microsoft, fue hackeada porque compartieron mis cuentas y dice que hice una compra de Minecraft de una consola de Xbox, lo cual no hice, requiero solución
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,516 questions
asked
2026-09-11T15:58:11.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 44%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Julio Fernandez
0
Reputation points
answered
2026-09-11T20:08:10.1833333+00:00
Haytham-C
5,130
Reputation points Microsoft External Staff
Moderator
2 answers
How to fix error code 554 6.6.0 on my Outlook email account? I can't send or reply to emails. I receive emails in the inbox.
I cannot send or reply to emails in Outlook. I get Error code 554 6.6.0. It appears to be flagging my outgoing emails as spam. Can anyone help me with this? I do not have any filters on and the outgoing and incoming emails have the settings correctly…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,636 questions
asked
2026-09-11T19:32:52.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 33%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Karen Thomas
0
Reputation points
answered
2026-09-11T20:06:33.0033333+00:00
EmilyS726
264.9K
Reputation points
Independent Advisor
1 answer
Onedrive photo index trunkated to 2024
So this problem has persisted for about a year now, and has shown no sign of improving. Photo gallery index in Onedrive web view gets truncated to december 2024, so there is no reliable method of walking back past this date in the gallery. To visit…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,099 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 93%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 5%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
1 answer
Signing in to the account in the Microsoft Authenticator app
I’m having a problem: I was logged out of my account in the app, and now I can't log back in. I’ve tried various methods, but nothing works. I need to access Outlook, but since it requires using this app, I can't get in; the app keeps throwing up various…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,405 questions
asked
2026-09-11T14:25:20.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 88%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Болтенко Данил
0
Reputation points
answered
2026-09-11T20:04:47.6466667+00:00
Jim
0
Reputation points
3 answers
Enough of forcing me to use ONEDRIVE
I unlink and then MS forces it back on me. I DO NOT MIND HAVING IS A DRIVE BUT I DO NOT WANT IT TO DECIDE WHAT TO DO FOR ME!!!!! I turn if off, MS turns it back on immediately. I do not want my desktop to look like One Drive, I do not want to uninstall…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,099 questions
asked
2026-09-11T11:34:47.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 22%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
David Pearson
0
Reputation points
answered
2026-09-11T20:03:35.1066667+00:00
Craig Long
18,545
Reputation points
0 answers
OneNote text highlight some colors are gone in the new version like yellow and green.
OneNote text highlights some colors are gone in the new version like yellow and green.
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,947 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 1%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
2 answers
How to recover a delted microsoft account
Hello helpers, my microsoft account has been deleted , what I mean is I tried to sign back in with my email but it didnt allow me too therfore I signed up a new account with my previous email and created this microsoft account. Is there any way I can…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,038 questions
asked
2026-09-11T19:24:08.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Evangeline Cornell
0
Reputation points
answered
2026-09-11T20:00:11.97+00:00
EmilyS726
264.9K
Reputation points
Independent Advisor
1 answer
Cant access authenticator on a different phone
my phone has broken and i cannot acces authenticator, im trying to sign in to it via a different phone but it is telling me to use authenticator to sign in???!!! Cannot afford to fix my phone either. What do i do?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,405 questions
asked
2026-09-10T16:53:34.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 0%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Brandon Bowen
5
Reputation points
answered
2026-09-11T19:59:48.6766667+00:00
Jim
0
Reputation points
0 answers
I am locked out from my Azure Portal account
When I attempt to login to portal.azure I am prompted to enter a "code" from my authenticator. I use the Microsoft Authenticator that I use to log into account.microsoft.com (successfully), but that code is not approved in portal.azure. I also…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
975 questions
1 answer
my client PC was compromised and the issue is that if we open the PC for Logs collection then here are some chances of spreading malware
my client pc was compromised , now the scenario is that the client was find that there is something going on my PC without her interaction and then he immediately shutdown the PC, remove all connections of home office in short they disconnected all the…
Windows for home | Other | Security and privacy
2,781 questions
asked
2026-09-11T11:23:23.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 67%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kathan Patel
0
Reputation points
answered
2026-09-11T19:59:00.5566667+00:00
Airbus A350
7,685
Reputation points
Volunteer Moderator
3 answers
locked out of my dell win11 laptop
I did something to my dell win11 laptop, (trying to delete a user account that injected itself and now won't let me delete it or control it - despite properties/security give me control over everything). Now when I try to sign in it says something like…
Windows for home | Windows 11 | Accounts, profiles, and login
10,016 questions
asked
2026-08-29T18:13:24.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 9%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Robert Dore
0
Reputation points
commented
2026-09-11T19:58:25.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 26%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
R Dore
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Threat pop-ups
Late last night I received pop-ups regarding a threat. As an 80 year old " non tech" I foolishly rang the phone number displayed, i.e. 01313927809, and spoke to "Lisa" who did a lot of stuff to remove the pop-ups. She then wanted me…
Windows for home | Windows 11 | Family and online safety
876 questions
asked
2026-09-11T11:25:19.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 81%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
John Smith
0
Reputation points
accepted
2026-09-11T19:58:25.99+00:00
John Smith
0
Reputation points
2 answers
I am unable to install Windows 11 Insider Preview Experimental Build 28120.2912 over my current Build 28120.2630
I am unable to install Windows 11 Insider Preview Experimental Build 28120.2912 over my current Build 28120.2630. Windows Update repeatedly fails with the following message: “Some update files are missing or have problems. We’ll try to download the…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-09-09T01:33:14.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Артур Гроховский
10
Reputation points
commented
2026-09-11T19:57:55.4233333+00:00
Артур Гроховский
10
Reputation points