Microsoft 365 and Office Subscription, account, billing Other Android

2 answers

Can I request for refund

I accidentally purchased a subscription for the Microsoft, I didn't know that your app is automatically purchased My money has deduct to my gcash account, I need the refund please

asked

Maxine Felices 0

answered

Katerina-N 9,090 Microsoft External Staff Moderator

1 answer

Quiero realizar un rembolso

Quiero realizar un rembolso por una suscripción que realice por error en la app word el dia de hoy 28/04/2026 , con el monto de 9.99$

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Eduardo Rangel 0

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Tin Luna 25,165 Independent Advisor

2 answers

how do i register my android phone with my microsoft account?

asked

Malcolm Tucker 0

answered

John Jefferson Doyon 71,160 Independent Advisor

1 answer

How to Change verification phone number

Can not sign in to my account because of old phone number. I need to add new phone number to verification purposes!

asked

Harold Whelan 0

answered

EmilyS726 234.9K Independent Advisor

2 answers

How to get refund (Microsoft 365 Copilot)?

My Dad sent me an allowance to my gcash but didn't ask what gcash i'm using, he just sent it to me. he sent it to the gcash i'm using to subscribe app or games. with that it got deducted and accidentally subscribe to Microsoft (it happened by accident) i…

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Frence Aeicy Serrato 0

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DaveM121 882.8K Independent Advisor

1 answer

Request for Refund

I am requesting a refund for an accidental purchase. I did not intend to renew this subscription, but it was auto deducted from my debit card before I could remove it from my Play store setting. I will not be using the service, and I am requesting a full…

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Rowena Meloy 0

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AI answer

1 answer

Extra charge

I have a personal account, but Microsoft charged me for a family account And I already checked my account and I've always had a personal account.

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juan covarrubias 0

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AI answer

1 answer

Não consigo resgatar minha recompensa com o meu número novo

Não consigo resgatar minha recompensa estou com poblemas eu tentei pegar minha recompensa mas não consegui, e o meu número de telefone e novo e tentei colocar o novo número e não consegui pra pegar a recompensa

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Suh Zk 0

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TaoLi 80,120 Independent Advisor

11 answers

What is this GOOGLE *MICROSOFT APPS charge?

I just got this charge. I know it is not from a subscription, so I wonder what It is.

asked

Anonymous

edited an answer

Dio Xavier 285.2K Volunteer Moderator

2 answers

"Urgent: Cannot Use Microsoft 365 or Contact Support"

I am facing multiple urgent issues with my Microsoft 365 subscription and OneDrive account, and I am unable to proceed with my work until these are resolved. Here are the details: Email and Support Access: I am unable to send or receive emails from…

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Aftab Wahab 0

commented

Anonymous

1 answer

I have a charge on my Credit Card of £16.74 Microsoft*oneyeariap msbill.info and I cannot find it it my billing account details

I cannot find anything in my billing of the charge to my card for the above - can anyone help me understand what is is for and how to get an invoice?

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Steve Baisden 5

commented

AHMED RABBI 0

1 answer

Unknown bank charge

I have a charge on my bank account for $52.99 that I havevnobidea what it's for. Reference number is PII Removed dated 10/14/25. It states for One Microsoft Way. I need this removed

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Susan Pharis 5

commented

Micky Rose 0

1 answer

Unable to sign in to Microsoft apps on new android phone?

I am unable to sign in on my new Samsung 25 FE Android phone. Have tried all suggestions I can find online yet nothing works. Can anyone help? Thank you so much!! [Moved from Office/Access]

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Susan Mackie 5

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Anonymous

1 answer

Microsoft keeps billing me but I can't figure out why?

I have gotten direct billed to my checking account. It does not have enough information to trace it. The Microsoft subscription portal shows nothing that should generate this charge. I have no idea where to go next.

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Stephen Wood 5

commented

Aubrey Williams 0

1 answer

Business Billing Question

We currently have a check that was mailed out in June as is outstanding. We are looking to see if the invoice has been paid since we started paying through ACH

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Sarah Richards 0

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John Jefferson Doyon 71,160 Independent Advisor

2 answers

I cannot find an invoice in my admin account (Microsoft business)

I am trying to find an invoice in my tenant. I have attempted to follow the article…

asked

Matthew Weller 0

edited the question

Stefan Blom 341.3K MVP Volunteer Moderator

1 answer

When I open Access,excel,word I get warning that there is a problem with my account, but I am unable to find problem?

When I sign in to Access,Excel and Word.It says there is a problem with my account, but I am unable to find the problem?

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Billy Skinner 0

answered

John Jefferson Doyon 71,160 Independent Advisor

1 answer

Not able to request refund through a form, advised to contact support although no way to reach a human being representative

I cannot request a refund online for services i did not use, says to contact customer support but there is no way to contact them to talk with a representative . everything that i am getting is the ai/auto generated suggestions. The only ways provided…

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vali 0

commented

Stefan Blom 341.3K MVP Volunteer Moderator

4 answers

I cannot request a refund online, says to contact customer support but there is no way to contact them

I cannot request a refund online for services i did not use, says to contact customer support but there is no way to contact them. The only ways provided are through the section of making a request and the phone numbers provide an ai assistant who does…

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vali 0

commented

vali 0

2 answers

Issue with new laptop MS office 2024 subscription

I recently brought new laptop for personal use. It comes with MS office 2024. During setup I used my Gmail email ID which already has Microsoft account created earlier. But I dont know why it is showing old beta 2016 MS version which I guess my old…

asked

Ashvin Parihar 40

accepted

Ashvin Parihar 40

Microsoft 365 and Office | Subscription, account, billing | Other | Android

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147 questions with Microsoft 365 and Office | Subscription, account, billing | Other | Android tags

Can I request for refund

Quiero realizar un rembolso

how do i register my android phone with my microsoft account?

How to Change verification phone number

How to get refund (Microsoft 365 Copilot)?

Request for Refund

Extra charge

Não consigo resgatar minha recompensa com o meu número novo

What is this GOOGLE *MICROSOFT APPS charge?

"Urgent: Cannot Use Microsoft 365 or Contact Support"

I have a charge on my Credit Card of £16.74 Microsoft*oneyeariap msbill.info and I cannot find it it my billing account details

Unknown bank charge

Unable to sign in to Microsoft apps on new android phone?

Microsoft keeps billing me but I can't figure out why?

Business Billing Question

I cannot find an invoice in my admin account (Microsoft business)

When I open Access,excel,word I get warning that there is a problem with my account, but I am unable to find problem?

Not able to request refund through a form, advised to contact support although no way to reach a human being representative

I cannot request a refund online, says to contact customer support but there is no way to contact them

Issue with new laptop MS office 2024 subscription