15,841 questions
2 answers
windows update error 0x800f0993
OS Name Microsoft Windows 11 Pro, wont update, tried DISM and sfc / scannow tried windows update troubleshooter, the troubleshooter said to contact support
Windows for home | Windows 11 | Windows update
asked
2026-11-12T23:57:46.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 77%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Patrick Edwards
0
Reputation points
answered
2026-11-13T00:47:53.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
16,875
Reputation points
Independent Advisor
1 answer
Cannot access one drive files
Cannot access my files even though I am logged in. Error message file has been moved
Microsoft 365 and Office | OneDrive | Other | Other
Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
620 questions
asked
2026-11-13T00:13:46.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 45%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steve Brazell
0
Reputation points
answered
2026-11-13T00:47:16.71+00:00
Jonathan Deives
83,670
Reputation points
Independent Advisor
2 answers
email still down
no access to email since 9 am PST thursday 11/12 - so frustrating. any progress??
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,822 questions
asked
2026-11-12T23:35:26.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 85%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Elizabeth Stumpf
0
Reputation points
answered
2026-11-13T00:47:04.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
2 answers
Hotmail has been down all day!!
Hotmail has been down all day, even now at 3:35PM PST. When will it be restored in the Bay Area, CA?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,822 questions
asked
2026-11-12T23:36:51.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 62%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Soo-Ah Landa
0
Reputation points
answered
2026-11-13T00:46:37.12+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
2 answers
Is Outlook down....again?
Is Outlook down....again? Have not been able to log into Outlook or any Microsoft products.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,822 questions
asked
2026-11-13T00:04:14.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 12%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
John P. Harrison
0
Reputation points
answered
2026-11-13T00:46:02.7933333+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
2 answers
Status of the issue on several Microsoft service
Still the issue has persisted, do you have any announcement regarding the resolution time?
Windows for business | Windows Client for IT Pros | User experience | Other
asked
2026-11-12T23:59:06.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 85%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Damitha Nandika
0
Reputation points
answered
2026-11-13T00:45:26.5566667+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
1 answer
I seem to have lost docx file from earlier this year. Can I search for a file saved after a date?
I seem to have lost a file from earlier this year. Can I search for a file saved after a date?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,094 questions
asked
2026-11-13T00:44:07.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Ray Gauden-Ing
0
Reputation points
answered
2026-11-13T00:45:12.3366667+00:00
AI answer
3 answers
Outlook Won't Open
Is Outlook down tonight? I an unable to open on my laptop?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,330 questions
asked
2026-11-13T00:11:53.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 32%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sandy Draper
0
Reputation points
answered
2026-11-13T00:44:43.0733333+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
1 answer
CHANGE PHONE NUMBER
How to change phone number? If i want to change the will send code to my old phone number, the problem is the old phone number alreasy expired and not active at all..so how i gonna change it
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,740 questions
asked
2026-11-13T00:43:11.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Nor Fatihah Arisha
0
Reputation points
answered
2026-11-13T00:43:56.0033333+00:00
AI answer
2 answers
When is the estimation of the fix for Outlook? I have an email that is very important.
I urgently need to read an email, and I was wondering if there was an estimation of when the fix would be implemented. Does anyone know?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,822 questions
asked
2026-11-13T00:16:12.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
Oliver
0
Reputation points
answered
2026-11-13T00:43:54.91+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
1 answer
MSN email Down
It's 4.40 pm on West coast, and still no emails? Have lost the whole day with some important tasks to be completed by today. It's very much unlike MSN.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,822 questions
asked
2026-11-13T00:42:24.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 38%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
TARUN SHARMA
0
Reputation points
answered
2026-11-13T00:43:40.9+00:00
AI answer
2 answers
I have no access to copilot or outlook. is the outage still going on
I have no access to copilot and outlook since around 11 am. I cannot sign to Microsoft 365 either is the outage still going on? When is it going to be restored?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,822 questions
asked
2026-11-13T00:29:09.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 43%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Boyka Alexieva
0
Reputation points
answered
2026-11-13T00:43:03.67+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
1 answer
Is Outlook still down for others?
We've been down for about 6 hours today. Are others recovering? #Outlookdown
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,636 questions
asked
2026-11-12T23:31:15.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 34%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yvonne Sellons
0
Reputation points
edited an answer
2026-11-13T00:42:43.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 37%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aetherin
3,930
Reputation points
Independent Advisor
1 answer
Microsoft is down
y'all picked the wort day to be down, it is midterm and i have HOMEWORK TO DO!!!!!!!!!!!!!! i have one F i need to fix it but you guys are down! you should know you are ruining people's chances of getting into good schools! including me! y'all need to…
Outlook | Web | Outlook on the web for business | Sign in
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
438 questions
asked
2026-11-12T21:47:37.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 83%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vivian Dibb
0
Reputation points
edited the question
2026-11-13T00:42:34.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
2,655
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook classic gets stuck while loading
Opened outlook classic and it doesn't get past loading profile. Tried outlook on the web and my newest email is from Monday and my recent sent emails don't appear.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,822 questions
asked
2026-11-13T00:39:58.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 61%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Haas
0
Reputation points
answered
2026-11-13T00:42:20.0533333+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
2 answers
outlook still not working whats the status of this - in New Jersy
when is outlook going to be working what is the lastest status we use this for our business ? Have you made any progress in fixing this ?
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
3,020 questions
asked
2026-11-13T00:21:46.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
joseph marino
0
Reputation points
edited an answer
2026-11-13T00:42:03.0366667+00:00
Aetherin
3,930
Reputation points
Independent Advisor
2 answers
when will both microsoft and mircosoft 365 servers be restored?
when will both microsoft and mircosoft 365 servers be restored?
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,292 questions
asked
2026-11-12T23:00:51.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 59%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
ELANGO PUNN
0
Reputation points
edited an answer
2026-11-13T00:41:48.2+00:00
Aetherin
3,930
Reputation points
Independent Advisor
2 answers
no connectivity
When are you going to fix this problem, Outlook? I cannot have access to my personal email. I would like to know what is happening. I hope by tomorrow we are back to normal,
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,822 questions
asked
2026-11-13T00:40:23.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 53%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
V D
0
Reputation points
answered
2026-11-13T00:41:47.62+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
1 answer
ETA on Outage?
I wanted to see if anyone knew if there is any updates regarding this? Or if there is a place they are posting updates about this outage, that isn't on Twitter/X? Thank you!
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,368 questions
asked
2026-11-12T23:57:10.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 28.000000000000004%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Cas Flores
0
Reputation points
edited the question
2026-11-13T00:41:41.02+00:00
Kai-Ex
2,655
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot not working!
7:37 PM EST 11-12-26. Co-pilot not working in upstate NY.
Microsoft Copilot | Other
2,427 questions
asked
2026-11-13T00:39:06.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tim Barnes
0
Reputation points
answered
2026-11-13T00:41:05.38+00:00
AI answer