Using New Outlook on Windows for professional communication and productivity
Hi @Yvonne Sellons,
The incident (ID: MO1550821) is currently classified as a Service Degradation. Microsoft is actively investigating the issue and working to mitigate its impact. Affected users may experience difficulties connecting to or accessing multiple Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Copilot, and Microsoft Defender XDR
If you have access to the Microsoft 365 Admin Center, you can review Microsoft's service health advisory and follow the latest updates directly through this incident link.
If you're an end user without admin permissions, kindly reach out to your Microsoft 365 administrator and ask them to monitor this incident and keep you informed of any relevant updates.
Please kindly note that this is a user-to-user support forum, and I’m an end user just like you, not a member of the product team. As such, I’m unable to directly influence or expedite the resolution, nor can I provide a confirmed timeline for when the issue will be fully resolved and all services will return to normal. However, please rest assured that the relevant teams are working hard to resolve this issue as soon as possible.
I sincerely appreciate your patience and understanding. Hopefully, Microsoft will be able to resolve this issue soon so that we can all regain normal access to the affected services.