15,841 questions
2 answers
Outlook email will not open.
After installing four updates on my laptop, my Outlook for emails would not open. Response given was that the page could not be reached and to check internet connection. I am connected. What should I do? Should I uninstall updates? How do I uninstall…
Windows for home | Windows 11 | Windows update
asked
2026-11-13T01:28:08.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 95%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Donald Hylton
0
Reputation points
answered
2026-11-13T02:01:09.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
127.3K
Reputation points
Independent Advisor
1 answer
I cannot create an account because the OTP is never being send to me
I need to create a new microsoft account, but I can't get the OTP so I can never create an account
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,049 questions
asked
2026-11-13T00:47:37.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 75%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Richard Gunawan
0
Reputation points
answered
2026-11-13T02:00:56.5533333+00:00
Jeronimo Fuerte
48,710
Reputation points
Independent Advisor
2 answers
I have unsubscribed long with Microsoft 360 but still getting billed
May you be with peace, I have unsubscribed long with Microsoft 360 but still getting billed. It seems it is due to yearly commitment. In this case can I know whats remaining due? and does in this case microsoft try to charge all invoices in same month?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,807 questions
asked
2026-11-11T05:23:22.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 97%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Shakeel Ahmed
0
Reputation points
edited the question
2026-11-13T02:00:46.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
14,535
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook not working
My outlook is not working, it telling me to check firewall This never happened before
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,189 questions
asked
2026-11-13T01:41:32.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 5%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Teresa Robinson
0
Reputation points
answered
2026-11-13T02:00:45.22+00:00
Sumit
44,986
Reputation points
Volunteer Moderator
2 answers
URGENT: Sole Global Administrator Locked Out of Microsoft 365 – Need Help
I am the owner and sole Global Administrator of Proper Creative, Inc. My administrator account, [<Moderator's note: Personal Identifiable Information removed>@thepropercreative.com], is completely locked out due to a Microsoft Authenticator MFA…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,367 questions
asked
2026-11-11T23:52:28.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 35%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Accounting
0
Reputation points
commented
2026-11-13T02:00:38.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
2,835
Reputation points
Independent Advisor
2 answers
Can't log into my outlook.com e-mail on my computer or phone.
I can't log into my outlook.com, for my e-mails. On my computer it saying: Hmmm... can't reach this page outlook.con took to long to respond. On my phone does not run! Been on outlook.com for 30 years.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,812 questions
asked
2026-11-13T01:27:56.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 84%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECZ%3C/text%3E%3C/svg%3E)
craig zube
0
Reputation points
answered
2026-11-13T02:00:13.1133333+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
1 answer
How do I access my hotmail account
I can’t access my hotmail account on my iphone and ipad
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,144 questions
asked
2026-11-13T01:26:30.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 93%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFP%3C/text%3E%3C/svg%3E)
Francine Potvin
0
Reputation points
answered
2026-11-13T01:59:23.8266667+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
2 answers
I have Microsft 365 personal. Suddenly, today, CoPilot will not open
I can not open copilot . I have the 365 subscription. It has worked fine until today
Microsoft Copilot | Other
2,427 questions
asked
2026-11-12T20:09:57.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 48%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWC%3C/text%3E%3C/svg%3E)
Wyborney Charles
0
Reputation points
answered
2026-11-13T01:58:51.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
Copilot is not working!!
Why is copilot not working? My screen is blank and there are no sidebar commands nor is chat history available.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
398 questions
asked
2026-11-12T20:29:01.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 34%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mike Johnson
0
Reputation points
answered
2026-11-13T01:58:32.74+00:00
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
I haven’t received any emails since last night
Please help me resolve this issue. I feel very frustrated because I keep running into difficulties
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,338 questions
asked
2026-11-13T01:53:17.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 5%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Morris Wendy
0
Reputation points
answered
2026-11-13T01:58:07.8966667+00:00
Sumit
44,986
Reputation points
Volunteer Moderator
2 answers
is CoPilot down ? It wont open for me
is CoPilot down ? It wont open for me ? is CoPilot down ? It wont open for me? is CoPilot down ? It wont open for me?
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
398 questions
asked
2026-11-12T21:28:42.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 51%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
john oneill
0
Reputation points
answered
2026-11-13T01:58:03.57+00:00
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
Copilot not working
Copilot is not working on Android, Desktop or Browser.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
398 questions
asked
2026-11-12T19:55:26.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 88%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
R. Bruce Carpenter
0
Reputation points
answered
2026-11-13T01:57:10.1333333+00:00
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
reactivate windows 11 after changing mother board
reactivate windows 11 after changing mother board windows is not activated.
Windows for home | Windows 11 | Licensing and activation
5,539 questions
asked
2026-11-11T15:36:14.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 28.000000000000004%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Richard Sturgeon
0
Reputation points
answered
2026-11-13T01:56:59.32+00:00
Matthew J. Moore
85
Reputation points
2 answers
Copilot shows blank white page after sign-in (app, Edge and Chrome) – account routed via cosmicRingCookie
Since today, Microsoft Copilot shows only a blank white page as soon as my personal Microsoft account (live.com) is signed in. This happens in the Copilot Windows app, in Edge, and in Chrome. What happened: The Copilot app froze while…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
398 questions
asked
2026-11-12T20:37:20.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 66%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jcfisherman
0
Reputation points
answered
2026-11-13T01:55:50.87+00:00
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
Co Pilot not working.
I have tried to repair, rest and reinstall and also restart the PC to get it to work. Nothing works nor the co pilot in edge, not in the other browsers and not in the app it has a white screen. Nothing seems to to work from the troubleshooting help too.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
398 questions
asked
2026-11-12T20:37:56.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Veena Adinarayana
0
Reputation points
answered
2026-11-13T01:55:15.1166667+00:00
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
Multiple MS365 accounts
How do I resolve inadvertently having 2 personal MS365 accounts which I inadveretently opened?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,656 questions
asked
2026-11-12T21:11:59.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 28.000000000000004%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Russell Bouwense
0
Reputation points
answered
2026-11-13T01:54:58.3633333+00:00
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
Outlook storage didn’t update after Microsoft 365 Basic purchase & Lost Total Function to Delete Files (Cant Even Connect to free up storage)
I just purchased Microsoft 365 Basic for $1.99, but my Outlook mailbox still shows the old storage limit as 0 and I’m unable to send or receive email. I am unable to delete email attachments in folders (all grayed out) ; sweep is gray. I've lost total…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,812 questions
asked
2026-11-13T01:04:24.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PammDT
0
Reputation points
answered
2026-11-13T01:53:27.99+00:00
Jeronimo Fuerte
48,710
Reputation points
Independent Advisor
2 answers
Microsoft Outlook Fail to Launch and fetch
Trying to run OUTLOOK in windows 11. receive message: Something went wrong. We ran into an error - TypeError: Failed to fetch UTC Date: 2026-11-13T00:35:34.7.719Z Client Id: Session Id: Client Version: 20261030007.23 Native Host Version::…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,330 questions
asked
2026-11-13T01:18:11.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 13%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Larry Mack
0
Reputation points
answered
2026-11-13T01:52:28.7566667+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
2 answers
When will Microsoft Exchange return online.? Email service stopped at 12PM and is still out at 8:41PM.
How can we get our Exchange emails back online? Exchange emails have been out of service since 12PM.
Exchange | Other
Exchange | Other
A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.
1,021 questions
asked
2026-11-13T01:45:32.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 22%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB0%3C/text%3E%3C/svg%3E)
BBennett-0953
0
Reputation points
answered
2026-11-13T01:50:51.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
2,175
Reputation points
Independent Advisor
2 answers
Bitlocker recovery ID
I logged out of my Hotmail account this AM and for the past 8 hours now I cant get into my laptop. Turn it on and it's locked on a the Bitlocker Recovery ID screen. I've tried using my old Windows 10 laptop as well as my iPhone 16 to get the recovery key…
Windows for home | Windows 11 | Recovery and backup
5,902 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 34%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDY%3C/text%3E%3C/svg%3E)