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4 answers

Outlook on old iPhone works, Outlook and brand new iPhone will not allow me to log in

Hi, I had an iphone 12 i now have an iphone 17 promax. Outlook still works on the old one but i cannot log into Outlook on my new phone. At every point of trying I am asked to go to Authenticator which gives me an 8 digit code when 6 digits are needed,…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-10T14:18:09.24+00:00
Tim Ring 0 Reputation points
commented 2026-09-10T17:21:21.5366667+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
0 answers

Wrong email address

I have accidently typed in a wrong email address and now it continues to come up in my "To" suggestion drop down. It is not in the contact's information. How do I delete it from the suggestion drop down?

Outlook | Web | Outlook.com | Contacts
asked 2026-09-10T14:22:53.1466667+00:00
Leah Mowery 0 Reputation points
commented 2026-09-10T17:21:05.7+00:00
Leah Mowery 0 Reputation points
1 answer

Incomplete indexing (searching) of endnotes in some Word documents

I have many Word documents with endnotes. To search my files I use Agent Ransack (super-fast), which normally is able to search endnotes along with comments and anything else. However, I discovered that it's not finding text in the endnotes in one of the…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-10T12:45:42.94+00:00
Calloo 40 Reputation points
answered 2026-09-10T17:20:10.1266667+00:00
Lucus-V 12,535 Reputation points Microsoft External Staff Moderator
0 answers

Why is FSRM no longer sending quota alert emails after TLS 1.2 upgrade?

I am very upset that FSRM will no longer send quota alert emails to administrators after our SMTP server was upgraded to require TLS 1.2. I have relied on this notification system for the majority of our server monitoring, and it upsets me that we will…

Windows for business | Windows Server | User experience | Other
asked 2026-09-10T17:19:03.5366667+00:00
Olivia Gonzalez 0 Reputation points
1 answer

Mail app on macOS does not fetch or send new mail.

So, since today, macOS Mail app does not connect to Exchange server. Error message: Connections to host (null) on the default ports failed. Deleted the account, added it back -> no improvement. Deleted the account, removed authentication from…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-02-04T15:48:15.9933333+00:00
Bonyo Bonev 60 Reputation points
edited a comment 2026-09-10T17:18:50.98+00:00
Randeep Singh 0 Reputation points
1 answer

Delegate Calendar Category Colors Wrong

I have delegate access to my executive's calendar and a few weeks ago the colors suddenly changed on my end. I have 2 categories that should be different colors show up as the same. When I view the calendar on someone else's computer, the colors are…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-09-09T15:56:19.5533333+00:00
commented 2026-09-10T17:18:34.8533333+00:00
Aetherin 1,465 Reputation points Independent Advisor
0 answers

Sole Global Administrator locked out of Microsoft 365 tenant after losing Authenticator MFA – no alternative admin or MFA method

I am the sole Global Administrator of a Microsoft 365 Business tenant. After replacing my phone, I lost access to the Microsoft Authenticator registration associated with the tenant. I still know the username and password, but I cannot complete…

Microsoft Security | Microsoft Authenticator
asked 2026-09-10T17:18:02.9266667+00:00
N P 0 Reputation points
2 answers

Microsoft account deleted randomly

I went to log into my laptop and saw that it said I couldn't use my pin because my account was deleted, I looked at my emails and it said nothing but the passkey was removed earlier this day and I cant find anything saying why it would have been removed.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-09T15:41:33.0366667+00:00
James Stanhope 0 Reputation points
commented 2026-09-10T17:16:57.49+00:00
James Stanhope 0 Reputation points
1 answer

downloading 2021 Office Pro

I have the key for Office Pro 2021 but haven't found a way to use it and download this package. Ann

Microsoft 365 and Office | Other
asked 2026-09-10T17:11:00.8666667+00:00
Ann Neal 0 Reputation points
edited an answer 2026-09-10T17:16:55.9966667+00:00
Bence Weiszmann 1,555 Reputation points
1 answer

how to refund minecraft realms because i didn't use it before and i not intend to puchase

Hi, I would like to request a manual review of a refund for my Minecraft Realms subscription. I originally signed up for a free trial, but I forgot to cancel it before the trial ended and it automatically renewed into a paid subscription on September 6,…

Windows for home | Windows 11 | Gaming
asked 2026-09-06T01:55:51.61+00:00
editha siblag 0 Reputation points
commented 2026-09-10T17:16:44.8066667+00:00
Adriá Lizarraga 0 Reputation points
5 answers

File History problems after installing KB5124008, KB5126052, andKB890830

Ran Windows Update on two sepearate Windows 11 computers that were all up to date as of Saturday morning - broke File History Today I ran File History on 2 computers - both ran correctly. Then ran Windows Update and File History on both are now broken.…

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-08T22:43:41.45+00:00
BobHayes-3027 15 Reputation points
commented 2026-09-10T17:15:27.69+00:00
BobHayes-3027 15 Reputation points
2 answers

how to remove a business email account from outlook

i have a business email account that I need removed from outlook. this account address has been moved to a google platform from microsoft to google under the same name, so I need full removal of the microsoft account otherwise there is a conflict in…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-09T17:58:22.11+00:00
Brian Lurie 0 Reputation points
edited a comment 2026-09-10T17:15:17.2633333+00:00
Jayden-P 2,520 Reputation points Independent Advisor
1 answer

Sole Global Administrator Locked Out of Microsoft 365 Tenant – Existing Case [Moderator note: personally identifiable Information removed]

I am the sole Global Administrator of my Microsoft 365 business tenant and I am completely locked out because my Microsoft Authenticator MFA registration is broken. There is no second administrator, no alternate MFA method, and no workaround. I cannot…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-08T17:38:19.57+00:00
Kenneth Clark Personal 0 Reputation points
commented 2026-09-10T17:15:10.8166667+00:00
Kenneth Clark Personal 0 Reputation points
10 answers One of the answers was accepted by the question author.

oppdateringer mislyktes instalasjonsfeil 0xc1900101 windows 11 version 25H2 on insider version

Can anyone help me with this issue , tryed 10 times on insider version , microsoft set a deadline on it , crazy ... please microsoft lift the deadline ... Thanks Dan

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-08T22:20:23.97+00:00
Dan Sletten 40 Reputation points
commented 2026-09-10T17:14:58.8866667+00:00
ElmarK 0 Reputation points
2 answers

hotmail.com email issue

my hotmail.com email is not working on my phone samsung 25+

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-09T21:14:13.7133333+00:00
Sally Bonje 0 Reputation points
answered 2026-09-10T17:12:43.5033333+00:00
Lucus-V 12,535 Reputation points Microsoft External Staff Moderator
4 answers

how to get the latest version of windows 11

I currently have Windows 11 home 22H2 on my new laptop. It says I need to update to the newest version of windows 11 to receive updates. How do I achieve this?

Windows for home | Windows 11 | Windows update
asked 2026-09-09T17:12:56.7433333+00:00
Joe Harwood 0 Reputation points
commented 2026-09-10T17:12:38.5433333+00:00
David-M 125K Reputation points Independent Advisor
1 answer

PPT SLIDE SHOW

UNABLE TO GET AN AUDIO TRACK THAT I EXTRACTED FROM UTUBE VIDEO TO PLAY THRU PPT SLIDE SHOW. SOMETHING CHANGED OVER THE LAST YEAR. FOLLOWED INSERT MEDIA FROM PC. VERY DIFFICULT TO FIND THE EXTRACTED AUDIO TRACK B/C THEY DON'T STORE ON WINDOWS EXPLORER…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-09-09T22:46:49.59+00:00
Kim Libera 0 Reputation points
commented 2026-09-10T17:12:10.4233333+00:00
Kim Libera 0 Reputation points
0 answers

Authenticator Error Involving Signed-In Accounts/Microsoft Enrta ID involving login issues on myworkaccount.microsoft.com

I was trying to login to my work account, and received some error messages that lead me to removing my work account from Authenticator App. When I attempted this, the iPhone app I'm using Authenticator App with sent another error message as an iOS…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T16:29:25.56+00:00
Ryan Scully 0 Reputation points
edited the question 2026-09-10T17:12:03.6666667+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
0 answers

Build 26100, 26200 & 26300.9539 out to RP Channel

Live in W.U.

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-09-10T17:11:28.86+00:00
CrazyKats 19,245 Reputation points Volunteer Moderator
1 answer

Sync error on Onedrive

This has been going on for over 6 weeks and I have not been able to find a solution that works. I deleted a few hundred old files and Onedrive sent an alert asking that I confirm the deletion. The problem was that there was no way to confirm and now I am…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-10T16:09:18.66+00:00
Philip LoGiudice 20 Reputation points
answered 2026-09-10T17:09:06.8766667+00:00
Jeronimo Fuerte 45,585 Reputation points Independent Advisor