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Upcoming billing request

I've a Microsoft365 subscription which renews in automatically in June. I've just received another request for another payment in December for another subscription for microsoft365. There is no reference for this subscription on my dashboard. How do i…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-09T20:09:16.08+00:00
Naresh Dhanda 0 Reputation points
commented 2026-11-09T20:47:59.0066667+00:00
John Jefferson Doyon 90,940 Reputation points Independent Advisor
1 answer

How do I change the font in Microsoft

I was just on with the HD and they changed the font on my windows and now I don't know how to change it back

Microsoft 365 and Office | Other
asked 2026-11-09T20:05:35.8133333+00:00
Jill Dee 0 Reputation points
commented 2026-11-09T20:44:11.7433333+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
1 answer

Unused NBA 2K VC purchased for Windows instead of Xbox refund and appeal denied

I need help getting a meaningful review of a denied refund for NBA 2K VC accidentally purchased for Windows instead of Xbox. I play NBA 2K on Xbox and already have several builds. I asked my wife to purchase additional VC using my phone. When the VC did…

Windows for home | Windows 11 | Gaming
asked 2026-11-09T20:30:05.73+00:00
n hyman 0 Reputation points
answered 2026-11-09T20:31:00.1666667+00:00

AI answer

1 answer

Game pass ultimate sharing

My dad bought game pass ultimate on his account, so I logged in to his account on my Xbox and made it my home Xbox. Will I get all the perks of game pass ultimate, such as the free games on Pc since I mainly play pc games, or will I need to start my own…

Windows for home | Windows 11 | Gaming
asked 2026-11-09T20:15:19.95+00:00
Christian Henson 0 Reputation points
answered 2026-11-09T20:16:21.6766667+00:00

AI answer

1 answer

Trying to login into authenticator but it’s asking me for an authenticator code!

I’m trying to login to my account on the authenticator app, but it keeps asking me for an authenticator code. I don’t have one because I’m not logged in. What am I supposed to do?

Microsoft Security | Microsoft Authenticator
asked 2026-04-02T18:45:31.39+00:00
Christian Velasco-Mills 5 Reputation points
commented 2026-11-09T19:24:46.8766667+00:00
Who gives 0 Reputation points
1 answer

Azure for Students Academic Verification Error: "You do not have access" (Session ID provided)

Hi Microsoft Support / Community, I am attempting to activate my Azure for Students offer using my personal Microsoft account. During the Academic Verification step, I encountered a block and received the following access error message: "You do not…

Azure | Azure Training
asked 2026-11-09T19:13:41.18+00:00
Musadiq Musadiq 0 Reputation points
answered 2026-11-09T19:14:52.5266667+00:00

AI answer

1 answer

Using my Microsoft authenticator

Im trying to sign in into a client QR for a project using my Microsoft authenticator and once I click on the QR it's tells me no passkey on my device can you help me please txu

Microsoft Security | Microsoft Authenticator
asked 2026-11-09T18:42:46.47+00:00
Bismarck SEQUEIRA 0 Reputation points
answered 2026-11-09T18:44:20.92+00:00

AI answer

1 answer

Free start up subscription switched to billing and invoice mixed with credits and billed items - confused

I was on a start up free subscription and this was meant to take me up to an amount of credit. I have noticed I am now getting an invoice and reviewing the invoice this contains a mix of credits and charges and I am not understanding how the total amount…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,900 questions
asked 2026-11-09T17:54:39.2233333+00:00
Allan M 0 Reputation points
answered 2026-11-09T17:54:58.7633333+00:00

AI answer

1 answer

Missing months of Copilot chats. History empty. Need recovery

Custody and Child support discussion for many months gone! Need it back. Other chats restored after syncing issue but not this, my longest, and most important chat history.

Microsoft Copilot | Other
asked 2026-10-26T14:52:09.1233333+00:00
Mark Macaluso 0 Reputation points
commented 2026-11-09T17:46:37.2033333+00:00
laurel clayton 0 Reputation points
1 answer

Orphaned Artifact Signing identity validation

My Azure subscription was moved to a new Microsoft Entra tenant. The original tenant has subsequently been deleted. The Artifact Signing identity validation remains associated with the old tenant and cannot be deleted from the Azure portal. How can I…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,805 questions
asked 2026-11-09T16:23:11.0733333+00:00
John Vincent 0 Reputation points
answered 2026-11-09T16:23:55.1133333+00:00

AI answer

1 answer

Can a South Korean sole proprietor use Microsoft Artifact Signing?

Hello, I am a registered sole proprietor in South Korea, operating a small software development business. I am not an incorporated company. I plan to sell Windows desktop applications (EXE files) and would like to use Microsoft Artifact Signing. Before…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,805 questions
asked 2026-11-09T16:02:07.55+00:00
HARU ON 0 Reputation points
commented 2026-11-09T16:19:37.4533333+00:00
HARU ON 0 Reputation points
1 answer

Microsoft XPS document writer & print to PDF port conflict

Microsoft XPS document writer & print to PDF port conflict

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-09T14:50:36.61+00:00
Janet Bradley 0 Reputation points
commented 2026-11-09T15:39:05.8+00:00
Ramesh Srinivasan 90,040 Reputation points Independent Advisor
1 answer

Is it acceptable for Microsoft to steal subscription time?

In Feb2026 my O365 Subscription was expiring it was originally bought from Amazon UK store. It was a Family subscription but never shared. So I bought a key/code for a O365 Personal. Originally, the redemption was blocked with a message that I needed to…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-09T15:26:31.35+00:00
SeanI 0 Reputation points
answered 2026-11-09T15:27:53.7233333+00:00

AI answer

1 answer

How to fix {"error":{"code":"0x80042f09","message":"ThrowCrmSecurityException:

I have a global admin role and am getting {"error":{"code":"0x80042f09","message":"ThrowCrmSecurityException: The user with id 003c6951-36aa-f111-aaac-000d3a89ec9b has not been assigned any roles. They need a…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-09T14:31:52.22+00:00
Tswakai Luke 0 Reputation points
answered 2026-11-09T14:32:40.17+00:00

AI answer

1 answer

I need to contact a live agent.

I am unable to log in into Minecraft with my Microsoft account on IOS devices. I already contacted Minecraft support and they did everything on their power and the problem is not on their end. The Obsidian error code on my IOS device is an authentication…

Microsoft Security | Microsoft Authenticator
asked 2026-11-09T14:13:54.3666667+00:00
Jonuel Mendoza 0 Reputation points
answered 2026-11-09T14:14:43.97+00:00

AI answer

1 answer

Artifact Signing Public Trust organization validation failed after successful Verified ID

I am setting up Azure Artifact Signing with a Public Trust organization validation for a company in Germany. I completed the representative verification for the existing request using Microsoft Authenticator, and the Microsoft verification page displayed…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,805 questions
asked 2026-11-09T13:56:35.5933333+00:00
Baris Ünal 0 Reputation points
answered 2026-11-09T13:57:41.45+00:00

AI answer

1 answer

Subscription Owner cannot assign Artifact Signing Identity Verifier

I created an Azure Artifact Signing account (Basic, Japan East). My user is a guest in the Microsoft Entra tenant and has the Owner role at the subscription scope. When I assign myself the Artifact Signing Identity Verifier role at the signing account…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,805 questions
asked 2026-11-09T13:44:28.09+00:00
裕丈 原田 0 Reputation points
edited the question 2026-11-09T13:54:47.95+00:00
裕丈 原田 0 Reputation points
1 answer

I am not receive emails

I can't receive emails anf according to your response it says maybe my mailbox is full and there was an advice I should got outlook.com menu button and then setting and then storage but I couldn't get access for that so please help me to resolve the…

Outlook | Web | Outlook.com | Settings
asked 2026-11-09T12:42:37.6233333+00:00
mohamed omar 0 Reputation points
commented 2026-11-09T13:24:35.04+00:00
EmilyS726 279.8K Reputation points Independent Advisor
1 answer

My snipping tool don`t work

Hi. I’ve encountered an unknown error on my laptop: the Snipping Tool won’t launch. A loading icon appears next to the cursor, but the app doesn't even show up in Task Manager. I’ve tried everything—reinstalling the app, resetting its settings, and…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-09T07:58:08.2533333+00:00
Porambula Bot 0 Reputation points
commented 2026-11-09T13:08:50.2966667+00:00
Ramesh Srinivasan 90,040 Reputation points Independent Advisor
1 answer

Change my subscrption Microsoft 365 from 1-month free trial to a family Premium

I registered to 1 month free trial Personal Microsoft 365 in Oct 23, ending Nov 23. I would then pay for my personal registration. In Oct 30 I was invited to a Family Premium Account owned by Bob Tribe and I accepted. I have canceled my personal…

Microsoft 365 and Office | Other
asked 2026-10-31T11:19:55.5133333+00:00
Vee Revithi 0 Reputation points
commented 2026-11-09T11:34:53.9933333+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator