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Outlook.com: Personal Email Inaccessible Across Multiple Devices and Networks, HTTPS Connection Timeout

My personal Outlook.com email account is inaccessible across multiple devices, including desktop computers, laptops, and mobile devices, using both local Wi-Fi networks and independent cellular data connections. The Outlook.com website consistently…

Outlook | Web | Outlook.com | Settings
asked 2026-11-12T20:27:58.3+00:00
David Lamb 0 Reputation points
answered 2026-11-12T21:01:03.7533333+00:00
Estrella721 47,875 Reputation points Independent Advisor
5 answers

Outlook account created on 2026 with Microsoft 365 Basic can't access SMTP

Hi, I created a new account on outlook in february 2026. When I try to setup this account on an email client on my phone (K9) which uses OAuth I can access IMAP or POP, but can't access SMTP. I get: SmtpClientAuthentication is disabled for the Mailbox.…

Outlook | Web | Outlook.com | Settings
asked 2026-03-11T12:43:19.74+00:00
Edgardo Gho 0 Reputation points
commented 2026-11-12T16:16:15.0533333+00:00
Peter 0 Reputation points
2 answers

Problem with creating a personalised email address

I have a domain linked to GoDaddy. I have created a personalised email for myself and it works well. I'm trying to create one for my wife (who shares the sub). In her profile it see the domain, says 'create personalised email' but when you add the name…

Outlook | Web | Outlook.com | Settings
asked 2026-11-09T09:16:17.7466667+00:00
Serena White 0 Reputation points
edited a comment 2026-11-12T06:42:20.6433333+00:00
Lychee-Ng 30,735 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Where are the SELECTION BOXES on Outlook? Why are they NOW GONE???

I have a lot of emails in office 365 email I want to delete at once and now the selection box next to each email are gone. I changed no settings. I can no longer delete emails in bulk. Instead I have to click each email to open it and then delete. This…

Outlook | Web | Outlook.com | Settings
asked 2026-11-02T20:25:46.9066667+00:00
Chris Matthews 25 Reputation points
commented 2026-11-11T20:31:15.3033333+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
1 answer

How to view history on Mail Forwarding - when it was turned on and off

I want to see when a mail forward was set up on my email. I turned it off without getting a screenshot of the email address it was going to or the setting that was in place for the email forward. I want to see how long it had been on for in my emails as…

Outlook | Web | Outlook.com | Settings
asked 2026-11-10T22:44:14.48+00:00
BM - 0 Reputation points
answered 2026-11-11T01:01:46.09+00:00
Jeronimo Fuerte 48,705 Reputation points Independent Advisor
2 answers

Auto reply not working for new account

I am experiencing an issue with the Outlook.com mailbox: ******@outlook.com This is a newly created Outlook.com personal mailbox. Below is a summary of my attempt to use CoPilot to resolve and the steps it asked me to check The mailbox can successfully…

Outlook | Web | Outlook.com | Settings
asked 2026-11-09T11:38:26.46+00:00
Alex Gipson 0 Reputation points
answered 2026-11-10T16:44:23.5266667+00:00
Hornblower409 19,070 Reputation points
2 answers

How to get bolded unread emails again

After a recent update, my Outlook account no longer shows unread emails bolded. I've tried all the on-line suggestions, including the one from 2025 on Microsoft Learn which said to go to Conditional Formatting (in View Settings) and find a list of rules,…

Outlook | Web | Outlook.com | Settings
asked 2026-10-29T02:16:05.11+00:00
Bruce Robb 0 Reputation points
commented 2026-11-10T03:32:57.05+00:00
Jeronimo Fuerte 48,705 Reputation points Independent Advisor
2 answers

Outlook folders and buttons displaying Vietnamese in stead of English

I was notified earlier today by Microsoft that there had been 'unusual sign-in activity'. I was instructed to change my password, which I did. Now, all of the buttons in Outlook (desktop and web), as well as some of my mail folders, are displaying in…

Outlook | Web | Outlook.com | Settings
asked 2026-11-09T22:14:03.3066667+00:00
Steven Keyser 10 Reputation points
answered 2026-11-09T22:48:41.12+00:00
EmilyS726 279.8K Reputation points Independent Advisor
1 answer

I am not receive emails

I can't receive emails anf according to your response it says maybe my mailbox is full and there was an advice I should got outlook.com menu button and then setting and then storage but I couldn't get access for that so please help me to resolve the…

Outlook | Web | Outlook.com | Settings
asked 2026-11-09T12:42:37.6233333+00:00
mohamed omar 0 Reputation points
commented 2026-11-09T13:24:35.04+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

Can't find HTML

Following instructions to restore bold, italic etc, but nothing happens when I click on Format Text or Message to tick HTML.

Outlook | Web | Outlook.com | Settings
asked 2026-10-22T15:39:19.9966667+00:00
Enid Briggs 0 Reputation points
commented 2026-11-08T18:54:48.74+00:00
Enid Briggs 0 Reputation points
2 answers

Spam in junk mail

Hello! I am having 25+ emails hitting my junk mail folder each day and need to know what settings to increase to stop getting so many emails. Also, some of my normal every day emails are going there.

Outlook | Web | Outlook.com | Settings
asked 2026-11-04T16:40:52.32+00:00
Barbara Olson 0 Reputation points
edited a comment 2026-11-08T01:44:09.0133333+00:00
Chloe-V 15,330 Reputation points Microsoft External Staff Moderator
3 answers

New personal Outlook.com account: SMTP AUTH disabled despite OAuth2; receiving and webmail work

I created a new personal Outlook.com account and added it to Thunderbird 153.6.0esr on Windows. Receiving mail through IMAP works. Sending from Outlook webmail also works. Sending from Thunderbird fails with this server response: 535 Authentication…

Outlook | Web | Outlook.com | Settings
asked 2026-11-02T18:41:07.0333333+00:00
David Payne 0 Reputation points
answered 2026-11-07T19:49:56.8166667+00:00
Hornblower409 19,070 Reputation points
1 answer

5.7.1 Message rejected:

I'm experiencing an issue with my personal @outlook.com email account. I'm receiving some incoming emails normally, but multiple senders from different companies are receiving delivery failure notices when attempting to email me. The rejection error…

Outlook | Web | Outlook.com | Settings
asked 2026-11-06T23:13:59.6933333+00:00
Valerie Smith 0 Reputation points
answered 2026-11-07T09:04:15.4566667+00:00
Hornblower409 19,070 Reputation points
3 answers One of the answers was accepted by the question author.

I cannot edit blocked senders list

I am not able not change blocked senders list, I want to remove one of email adress from blocked list, but it always say that "Couldn't save changes Something went wrong. Please try again later" I tried it with incognito window and with…

Outlook | Web | Outlook.com | Settings
asked 2026-09-08T10:56:26.15+00:00
Şafak 20 Reputation points
commented 2026-11-05T19:43:11.03+00:00
Hornblower409 19,070 Reputation points
1 answer

How to get emails unstuck in HOTMAIL account

Emails are getting stuck in the outbox in my hotmail account, but not in the outlook account! How to get the emails unstuck in the hotmail account

Outlook | Web | Outlook.com | Settings
asked 2026-11-05T17:29:31.1933333+00:00
John Gagnier 0 Reputation points
answered 2026-11-05T17:30:13.0633333+00:00

AI answer

2 answers

outlook select and delete features

The option to select multiple files in inbox, junk folder, etc is gone. I have 60+ junk items this morning. The block feature comes and goes. Please advise

Outlook | Web | Outlook.com | Settings
asked 2026-10-29T20:40:13.1333333+00:00
Connie Edgemon 0 Reputation points
edited a comment 2026-11-04T14:01:34.03+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

unable to add alias to email, account restricted

I deleted an email alias by mistake to prevent spam emails but now I need the alias for a supplier account but the message says adding new alias is restricted and try later for 4 days now

Outlook | Web | Outlook.com | Settings
asked 2026-11-02T13:47:12.9966667+00:00
Peter Hammond 20 Reputation points
edited an answer 2026-11-04T06:29:14.9633333+00:00
Hornblower409 19,070 Reputation points
3 answers

Return to inbox after deleting message

After deleting or moving a message, I would like to automatically return to the inbox. How do I set this up? Currently it automatically moves to the next message.

Outlook | Web | Outlook.com | Settings
asked 2026-10-26T07:00:32.44+00:00
David Tsevat 0 Reputation points
edited an answer 2026-11-04T03:59:39.6566667+00:00
Hornblower409 19,070 Reputation points
2 answers

Lost all Notes in Outlook Folder!!

All my Notes in my Outlook folder are missing. I can see the Notes folder but 0 notes and it is still enabled in my account settings, but the folder is empty. I recently emptied my Junk Email and Deleted Items folders so not sure if that had anything to…

Outlook | Web | Outlook.com | Settings
asked 2026-10-31T20:43:05.66+00:00
CW 0 Reputation points
commented 2026-11-04T00:59:18.7066667+00:00
Hornblower409 19,070 Reputation points
2 answers

recovery methods

Recently and when signing into my email, the system persistently prompts me to review my recovery methods. Is this a legit request from Microsoft?

Outlook | Web | Outlook.com | Settings
asked 2026-11-03T19:26:40.6033333+00:00
Robert Milligan 0 Reputation points
answered 2026-11-03T20:01:51.9833333+00:00
EmilyS726 279.8K Reputation points Independent Advisor