Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
4,374 questions with Outlook | Web | Outlook.com | Settings tags
3 answers
I cannot edit blocked senders list
I am not able not change blocked senders list, I want to remove one of email adress from blocked list, but it always say that "Couldn't save changes Something went wrong. Please try again later" I tried it with incognito window and with…
Outlook | Web | Outlook.com | Settings
asked 2026-09-08T10:56:26.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 18%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Şafak
0
Reputation points
answered 2026-09-09T04:13:19.7+00:00
Hornblower409
14,425
Reputation points
1 answer
One of the answers was accepted by the question author.
Trying to save a safe sender results in "Couldn't save changes"
For the last few days, when I try to save a safe sender, I can hit the Ok button, but when I goto 'save' it gives me this. I have tried deleting my browsing history, making sure there are no ad blockers, and signing in on a different device. Same result…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-09-03T09:53:31.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Erik Grant
20
Reputation points
commented 2026-09-07T16:03:39.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
12,360
Reputation points Microsoft External Staff
Moderator
4 answers
"Couldn't save changes" when unblocking an email.
Hi there! I was recently bulk selecting emails to report for phishing and to be blocked when I accidentally selected an email I did not wish to be included. I can see the email I blocked in Settings >Mail > Junk email > Blocked senders and…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-31T03:01:00.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 11%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aaron
5
Reputation points
commented 2026-09-07T03:10:40.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 66%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
Helen Huang
15
Reputation points
2 answers
Not receiving emails from important senders
I use outlook online (previously hotmail) for my email. Last year I suddenly stopped receiving group emails from my kids school and choir. I receive individuals emails but not the group ones. They don't appear in my junk folder and they are not from a…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 77%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
3 answers
Cannot save changes to junk email safe or blocked senders lists
I think my safe and blocked senders lists have grown too big or are corrupt. I cannot save any changes, deletes or adds. I tried contact outlook help through outlook.live.com, I pick help, enter my problem, scroll to the bottom and pick Still Need Help,…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 1%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
1 answer
How do I stop the “note to self” birthday email reminders?
I have been receiving emails on outlook for years reminding me of Facebook friends birthdays They’re titled “Note to Self: John Smith’s Birthday”. I presume I must have allowed Facebook to sync with my Outlook calendar at some point many years ago, but I…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-09-04T20:19:17.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 96%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jake Dobbin
0
Reputation points
answered 2026-09-04T21:35:54.76+00:00
Allan Solomon Mejia
7,835
Reputation points
2 answers
sending from aliases
Hi, Im trying to send emails from an alias, however I can't find the "Addresses to send from" setting in the "Compose and Reply" setting in outlook. I have several email aliases added to the account and enabled "send from…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-05-14T23:11:46.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 57.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Dragonfly Fire and Security ltd
5
Reputation points
commented 2026-09-04T16:42:07.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM1%3C/text%3E%3C/svg%3E)
MichaelSilverman-1518
16
Reputation points
2 answers
How to fix not saving settings in undoing block senders in outlook?
Hallo, I my outlook / hotmail I am trying to un-block the below domains. The problem is when I go to press the icon. To delete the block from junk mails. I get an error that I can't save the changes, try again later. I am going to settings ->…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-09-03T07:18:35.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 10%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Markus Jonsson
5
Reputation points
answered 2026-09-04T09:10:49.28+00:00
Markus Jonsson
5
Reputation points
2 answers
Email forwarding to Reamaze not working
So, everything on Microsoft/Outlook end has been properly settled up, spam redirection, forwarding rules, forwarding consentment, all dialed in. However, we are still not able to get any email to be forwarded to our Reamaze (third party app) Yes, all…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-25T07:54:18.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 47%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Juan
0
Reputation points
commented 2026-09-04T05:50:31.2166667+00:00
Hornblower409
14,425
Reputation points
1 answer
One of the answers was accepted by the question author.
how to change the default preview PDF on outlook
I work in IT support, and a colleague of mine mentioned that the default PDF preview in Outlook has changed for her. Previously, the document would automatically open zoomed in, making it easier to read. Now, she has to manually click “100%” in the…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2025-10-23T12:13:34.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 49%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Matheus Toscano
20
Reputation points
commented 2026-09-01T14:02:36.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 83%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mathias Böhme
0
Reputation points
3 answers
Hotmail the category Pinned emails is missing from the top of my hotmail. It only says Flagged
I noticed that the "Pinned" category is missing from the top of my Hotmail account. It only shows Flagged. At the same time, my 30 Pinned emails are missing. Why did Microsoft delete this category?
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-31T16:30:05.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 77%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Susan Wildermuth
10
Reputation points
answered 2026-09-01T10:50:06.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
178.6K
Reputation points
Independent Advisor
2 answers
cant unblock a email address
Trying to unblock a blocked email address, when i go to save the email address it pops up with a warning message ' couldnt save changes, something went wrong. please try again later' how do i unblock the email address
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-09-01T01:04:27.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 57.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Shelley Bainbridge
0
Reputation points
answered 2026-09-01T02:13:05.85+00:00
GsN5034 - IA
76,370
Reputation points
Independent Advisor
1 answer
Outlook.com Mailbox Won’t Open (Error 500, BootResult: fail)
Hello, I am experiencing an issue with my personal Outlook.com account. I can sign in to my Microsoft account successfully and access https://account.microsoft.com without any problems. However, when I try to open Outlook on the web, the mailbox does not…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-31T17:43:12.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 21%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
ramon Sánchez
0
Reputation points
answered 2026-08-31T22:12:02.6966667+00:00
Gérard Oomens
131.1K
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
outlook.com will not forward emails
I am trying to forward my outlook.com email to another service. I have gone through the setup process, rechecked to make sure it was still shown the way I set it up and it is. I have no outstanding security issues as one recommendation that was…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-29T14:20:42.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 57.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Greg Allshouse
25
Reputation points
edited an answer 2026-08-30T15:29:05.22+00:00
Hornblower409
14,425
Reputation points
1 answer
How to correct auto capitalize on a new line
The answers posted online to correct this do not work on my desktop. E.g. when I click on File, there is no Option. Consequently, I can't get past the File tab, which when selected displays: Download, Print, Settings. There is no solution found in…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-29T15:18:35.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
jeffrey wyant
0
Reputation points
commented 2026-08-30T12:05:21.6366667+00:00
Hornblower409
14,425
Reputation points
2 answers
How to active text type and option in an email
I am unable to activate text type and option in email
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-28T19:06:55.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 52%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Emmanuel Coffy
0
Reputation points
answered 2026-08-28T21:05:44.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
71,975
Reputation points
Independent Advisor
2 answers
My outlook.com email account isn't using my 365 Family storage
My outlook.com email account isn't using my 365 Family storage
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-25T10:21:16.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sarah Warr
0
Reputation points
commented 2026-08-28T11:51:52.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
21,530
Reputation points Microsoft External Staff
Moderator
0 answers
Exchange Online / Outlook.com SMTP: OAuth2 XOAUTH2 send fails with 535 5.7.139 SmtpClientAuthentication is disabled on newly created personal accounts
Service: Outlook.com / Hotmail personal (consumer) accounts, SMTP AUTH via OAuth2 (XOAUTH2), smtp.office365.com:587 + STARTTLS. Node.js backend (Nodemailer), not MailKit. Scenario: We connect customers' personal Outlook.com/Hotmail mailboxes to our SaaS…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-26T20:23:10.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Alessandro Goldbeck
5
Reputation points
commented 2026-08-27T12:09:44.68+00:00
Hornblower409
14,425
Reputation points
2 answers
One of the answers was accepted by the question author.
Outlook translation is detecting the wrong language
Outlook is set to translate messages to Faroese. However, when I receive an email in Faroese, Outlook detects it as Icelandic and asks whether I would like to translate it to Faroese. How can I get rid of the translation prompt for messages already in…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-20T15:10:55.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 61%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Ása Johannesen
20
Reputation points
commented 2026-08-27T06:19:48.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
26,125
Reputation points Microsoft External Staff
Moderator
3 answers
I am unable to have an additional email for verification
The email I set up is an old work email and I now no longer have an additional email I can change it to, I have set up the authenticator app as the keypass and would like to remove the email option all together
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,374 questions
asked 2026-08-26T14:09:30.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 47%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Amber Smith
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edited an answer 2026-08-27T05:25:09.87+00:00
Hornblower409
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