473,268 questions with Microsoft 365 and Office-related tags

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2 answers

Double Charged on subscription

i was double charged today $129.99 ending in (PII Removed) for a family plan which I changed to a single monthly plan for $9.99 which was already paid by card ending in (PII Removed) please cancel the yearly subscription.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-16T02:26:03.32+00:00
Arleen Poitier 0 Reputation points
edited the question 2026-05-16T05:13:59.13+00:00
DaveM121 (2) 13,720 Reputation points Volunteer Moderator
2 answers

cannot login to the https://login.microsoftonline.com

how to login https://login.microsoftonline.com/ when the Authentication not receive a code of the account

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-05-15T04:51:52.4133333+00:00
edited a comment 2026-05-16T05:13:24.36+00:00
DaveM121 (2) 13,720 Reputation points Volunteer Moderator
1 answer

Payment method is not accepting and due to that getting service outage

Hello Team, Our company recently changed the payment method on our Microsoft account due to security reasons. After removing the old payment method, we have been trying to add a new payment method, but the system is not accepting it at all. We have…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-12T06:15:31.2233333+00:00
Suneep George 0 Reputation points
edited an answer 2026-05-16T05:13:18.4433333+00:00
Vivian-HT 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Recuperar cuenta de Microsoft bucle infinito de Authenticator

He perdido la cuenta de Authenticator de mi cuenta y ahora no puedo iniciar sesión desde ningun dispositivo porque pide autenticación con Authenticator necesito ayuda urgente para no tener que eliminar mi cuenta además he pagado mi suscripción y no he…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-14T23:22:42.8266667+00:00
Dagmara Grant 0 Reputation points
edited a comment 2026-05-16T05:11:06.4+00:00
Vivian-HT 15,860 Reputation points Microsoft External Staff Moderator
1 answer

Admin account recovery

Hello, I am the owner of the domain dreXXXXXXX.com. Our admin account is locked due to MFA, and the device used for authentication is no longer available. We do not have any alternate admin account. We also need to renew our Microsoft 365…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-05-16T04:35:20.6133333+00:00
AARMATION ELECTRIC 0 Reputation points
edited the question 2026-05-16T05:10:40.92+00:00
Michelle-N 16,035 Reputation points Microsoft External Staff Moderator
2 answers

503 Error for more than 24 hrs- Need to delete files as it is blocking my email from sending/ receiving due to max storage

I have been trying to access my PERSONAL OneDrive associated to a hotmail account I have had for years. The OneDrive is full and is no longer allowing me to send or receive emails as a result. I've been trying to get into the OneDrive for more than 24…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-05-13T05:07:41.7466667+00:00
KC Gal 0 Reputation points
commented 2026-05-16T05:01:48.4266667+00:00
KC Gal 0 Reputation points
1 answer

EMERGENCY HELP: Compromised Account Need Restore Immediately

Dear Microsoft Support Team, I am writing on behalf of my friend to seek urgent help for his compromised Microsoft account. His original registered account information is as follows: Original account email: ******@qq.com Linked phone number:…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-16T04:57:48.1366667+00:00
jian ding 0 Reputation points
answered 2026-05-16T04:58:10.58+00:00
Q&A Assist
3 answers

How do I recover a hacked Microsoft account

New security info (a new email) was added to my microsoft account and my original email was deleted from the account. They also changed the password. I cannot review recent activity or anything because the email was changed, I basically can't do…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2023-10-30T03:27:01.02+00:00
Arson 15 Reputation points
commented 2026-05-16T04:49:22.95+00:00
Heath Kirklin 0 Reputation points
2 answers

Sharepoint site - external/guest users cannot share with other external users

We are attempting to develop SharePoint Communication sites with the intent that guest users whom we share the site with be able to share with other external users, whether they're part of our Azure tenant already or not. We've reviewed documentation…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-05-15T20:58:41.44+00:00
Matt 5 Reputation points
answered 2026-05-16T04:48:28.67+00:00
Vasil Michev 126.4K Reputation points MVP Volunteer Moderator
2 answers

STOP HARRASSING ME TO MAKE A PASSKEY & MAKING ME CHANGE MY PASSWORD!! YOU ARE RUINING MY LIFE!!!!!!

You keep locking me out of my email account & trying to make me make passkeys and change me password. If I keep having to change my password, I won't remember it & will be locked out my own email account forever! Its happened before! STOP IT YOU…

Microsoft 365 and Office | Access | For home | Windows
asked 2026-05-16T03:31:46.91+00:00
Max Lewy 0 Reputation points
edited an answer 2026-05-16T04:43:49.45+00:00
Craig Long 17,910 Reputation points
1 answer

Verify account by pressing button

Regular problem of demonstrating that I am a human when distributing emails to lists. Have to repeat this so many times until it works and even then I do not know why it did. Does anyone else have this irritating problem? Can Microsoft please revert to…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-05-15T15:37:30.2766667+00:00
Armenag Topalian 0 Reputation points
commented 2026-05-16T04:20:02.79+00:00
Armenag Topalian 0 Reputation points
2 answers

I am unable to access my One Drive Account.

I am unable to access my One Drive Account. I am receiving a 503 error message. My Microsoft 365 Annual Subscription is auto-billed & updated on 5-6-26.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-16T03:44:57.3166667+00:00
Giselle Tullis 0 Reputation points
answered 2026-05-16T04:18:13.7366667+00:00
Estrella721 37,635 Reputation points Independent Advisor
0 answers

trying to log into my business account - Microsoft asks for authenticator log in.

I have been trying to access my business account. However, it is asking for an authenticator log in code. To log into authenticator for this account, it requires an authenticator log in code! So its a circular requirement with no resolution.

Microsoft 365 and Office | Word | For business | MacOS
asked 2026-05-16T04:13:40.07+00:00
jane armstrong 0 Reputation points
1 answer

How to remove watermarks

I want to remove watermarks from the pages of a manuscript.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-05-16T04:01:08.74+00:00
Howard Mielke 0 Reputation points
answered 2026-05-16T04:01:16.33+00:00
Q&A Assist
3 answers

change the table style in the Normal.dotm template in the Word for Mac

I wanna ask a question about changing the table template in Word for Mac for example, the space of text paragraph in the table is 1.15x in the Word app for Mac, how can i change it to 1x space in default? so i do not need to edit every table chatted with…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-05-15T14:33:28.8133333+00:00
Leo 0 Reputation points
commented 2026-05-16T03:45:39.8066667+00:00
Leo 0 Reputation points
2 answers

What software is comparable to Publisher for text and graphics?

There is nothing comparable to Publisher. HOW can you discontinue it? I have 1000's of hours invested in family projects that I create each year. I have side bars with all of the birthdays. I WEEKLY design our bulletin at church. I use the design space…

Microsoft 365 and Office | Publisher | For home
asked 2026-01-16T19:58:01.5766667+00:00
Debbie Taylor 5 Reputation points
commented 2026-05-16T03:00:41.99+00:00
Debbie Dewald 0 Reputation points
2 answers

Conditional formatting with 3 conditions to meet and due dates

Hi, I have been trying to search some formula where I can use conditional formatting for the below Where Column H will format if Column B, C, & D showing "Pending Reply" (will be blank in some rows) & if date today minus date submitted…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-05-15T09:46:05.2933333+00:00
Ryan 0 Reputation points
commented 2026-05-16T02:59:29.0166667+00:00
Ryan 0 Reputation points
1 answer

Microsoft 365 Administrator Account MFA Reset Request

사내 IT 관리자님 안녕하세요. 휴대폰 분실로 인해 Microsoft Authenticator 기반 MFA 인증이 불가능한 상태입니다. 현재 MS365 관리자 계정 로그인 시 Authenticator 승인 요청이 기존 분실 기기로 전송되어 인증을 진행할 수 없으며, 신규 기기 등록 또한 불가능한 상황입니다. 계정: [운영자 주: 개인정보 삭제].com 증상: Microsoft Authenticator 인증 불가 MFA 초기화 직접 수행 불가 …

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-05-16T01:05:45.04+00:00
이 정선 0 Reputation points
commented 2026-05-16T02:15:18.3433333+00:00
Michelle-N 16,035 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Just purchased Microsoft 365 and can't access account

I purchased Microsoft 365 for a new business just started. As I was in the process of setting up email with it, the software shut down. Now, I can't even log in to the just-purchased software. It says it doesn't recognize my email, my phone, nor my user…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-05-15T20:34:17.0466667+00:00
Kerri Meyer 0 Reputation points
commented 2026-05-16T02:05:44.6233333+00:00
Kerri Meyer 0 Reputation points
1 answer

Unable to pay Azure invoice in portal - "You can't pay this invoice in the portal"

Hello, I am trying to pay an Azure invoice, but the Azure portal does not allow me to complete the payment. Invoice number: [Moderator note: personal info removed]  Invoice date: 8/8/2025 Amount due: $0.40 When I click Pay now, the portal shows this…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-05-10T15:51:12.4733333+00:00
Arunkumar Arjunan 0 Reputation points
commented 2026-05-16T02:01:29.95+00:00
Steve Krzysiak 0 Reputation points