Microsoft Worldwide Outage

Since this is a user-to-user support forum, we also rely on Microsoft's official public announcements for updates. Unfortunately, we cannot provide an estimated timeframe for when the issue will be resolved.

You can follow the latest updates through the official channels below:

Microsoft Service Status: https://status.cloud.microsoft/

Microsoft 365 Status on X: https://x.com/MSFT365Status/status/2120938282204688468

I have been experiencing these serious problems accessing and using my Hotmail account, too.

My problems include:

• Outlook takes an extremely long time to load, and sometimes I cannot log in at all.
• I cannot receive emails.
• I cannot send emails. I receive the error: "Couldn't send this message. There was a problem with this message. Try again later."
• I have also received NetworkError and ServerError messages.
• The same problems occur in Google Chrome, Firefox and other browsers.
• My internet connection is working normally, and other websites work without problems.

I urgently need my Hotmail account for everyday communication, but at present I cannot reliably send or receive emails.

I understand that other users may also be experiencing similar problems. I would like Microsoft to investigate this issue urgently and provide a clear explanation of when normal service will be restored.

I specifically request that a human Microsoft technical support specialist investigate this matter, rather than receiving another automated AI response or generic answers.

I would also like to hear from other affected Hotmail and Outlook users.

Are you experiencing the same problems?

• Can you access your inbox?
• Can you send and receive emails?
• Are you experiencing endless loading or error messages?

Please share your experiences by replying to this discussion.

I hope that by bringing our experiences together, Microsoft will recognise the extent of the problem and take urgent action to restore normal email services.

I look forward to receiving a response from a real Microsoft support representative.

Finally, despite these difficulties, I would like to express my appreciation to Microsoft for providing Hotmail as a free email service. I hope this issue can be resolved soon so that we can all continue enjoying and relying on this service.

Thank you.