Unable to Modify Azure AD B2C Components Using Local Account
I created a local (email + password) account in my Azure AD B2C tenant, which successfully signs into my web application via user flows. However, this account cannot access or modify B2C components such as user flows or policies. Can a local B2C account…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
I have a RAT on my PC
Hey there, I have a RAT on my PC. It was flagged by window's AV and so I downloaded MalwareBytes and it seems to have stopped the person from connecting remotely? The person keeps connecting and keeps trying to redirect themselves to Roblox in order to…
Microsoft Security | Microsoft Defender | Other

Disabling SSPR security questions
If the SSPR security questions are disabled/turned off - is this possible? - after users have already registered, how does this affect the user? Will the user have to re-register? Thanks!
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Windows credentials and file sharing
I cannot remember the Microsoft password at the time I bought my laptop and set it up. I need to set up file sharing with my Pc and my laptop. I have the credentials for my PC but not my laptop. I have done everything that’s suggested in various sites. …
Microsoft Security | Microsoft Defender | Other

Townhall Graph API : Presenter is always added as in-tenant even as communicationsGuestIdentity
Hi, I am implementing the Townhall api. I am having an issue while adding presenters to a townhall. I want to an add out-of-tenant presenter. I am calling the following endpoint : /beta/solutions/virtualEvents/townhalls/$townhallId/presenters with the…
Microsoft Security | Microsoft Graph
What is this? Your associated Microsoft Entra ID tenant (tenant ID c0b99125-efc3-41a6-bdc5-575ab9edc087) has been inactive for more than 200 days.
You are receiving this email because your associated Microsoft Entra ID tenant (tenant ID c0b99125-efc3-41a6-bdc5-575ab9edc087) has been inactive for more than 200 days. Required action: To continue using your tenant, make a purchase before August 12,…
Microsoft Security | Microsoft Entra | Other
I cannot access my work account (i am the only ADMIN).
I cannot access my work account ([XXX@XXX]) and I am the only Admin. I tried all available options to sign in and every attempt is asking to verify using phone number and then getting the following massage: “Sorry, we're having trouble verifying your…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
How to reset authenticator app
I have recently gotten a new phone and because of this - my Microsoft apps are not working . specifically, the Microsoft authenticator app. It keeps trying to get me to verify a number on the app.. in order to sign / in/ to the app- without giving any…
Microsoft Security | Microsoft Authenticator
How to use the authenticator when it doesn't work?
Hi so I have a work account that uses the Microsoft authenticator. I went to work today and turned it on and it asked me for a password which I have never had I always just use my PIN number for my phone. I figured it out and changed my password. But now…
Microsoft Security | Microsoft Authenticator

USB drive not suitable for saving a system image backup - how do I sort it
I tried doing a System Image Backup in Windows 11 last week and hit a snag. I was using a 64GB USB stick and it seems it's not a suitable location for a backup. My previous image back up was on a Windows 10 PC with a DVD drive so I was able to use a DVD…
Microsoft Security | Microsoft Defender | Other

Offboarding a Device from MDE with a Deleted Tenant ID
I have a device that was onboarded to MDE under a DemoTenant that no longer exists. Now, I want to offboard it and onboard it to a new tenant. Can someone please assist?
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
Community Center | Not monitored

Intune Conflicting Policies Error
When I go the the Intune home Dashboard it states I have to 2 configuration policies that are conflicting yet it does not tell me which ones. I there an easy way for me to tell which policies are causing this error?
Microsoft Security | Microsoft Entra | Other
MFA remote Active directory on premise
How Setup Two Factor Authentication in Microsoft Windows RDP on active directory on premise
Microsoft Security | Active Directory Federation Services
what permissions to add so that https://fef.amsua0102.manage.microsoft.com/TrafficGateway/TrafficRoutingService/ResourceAccess/ComplianceRetrievalService/v2/DeviceCompliance can be accessed using certificate auth token
This is for querying MSFT CRS api https://fef.amsuaxxxx.manage.microsoft.com/TrafficGateway/TrafficRoutingService/ResourceAccess/ComplianceRetrievalService/v2/DeviceCompliance. I can access it using application secret token. But when I try to use client…
Microsoft Security | Intune | Compliance
Your account has been locked. Contact your support person to unlock it, then try again. Microsoft azure account
I am trying to login to azure portal with microsoft personal account and i am getting the following error. Your account has been locked. Contact your support person to unlock it, then try again. I tried re seting the password and added two factor…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
the primary group cannot be removed set another group as primary
I am currently facing an issue where I granted domain admin rights to a user, and now I need to revoke these rights, but I'm encountering an error during the process. I would appreciate your guidance on how to successfully revoke these domain admin…
Microsoft Security | Active Directory Federation Services
One of my Accounts got hacked and if I try to log in with my email, it won't let me and it shows an unknown Email.
So when I tried to log in on one of my Accounts, it showed me another email that I've never seen before. When I tried to use my Password it was wrong too. Can I somehow delete that email from that account or can the support do it?
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity

Unable to Verify My Identity Due to 2FA Issues
Hello Microsoft Support Team, I am experiencing an issue while trying to recover access to my Microsoft account. My account has two-factor authentication enabled, and my primary phone number and email are already linked. However, when I attempt to reset…
Microsoft Security

Need help changing my alias (@xboxlivefamily.com account alias)
I currently unable to change my primary alias on my Microsoft account. My account was made back in 2013 on the Xbox 360, and it has [email protected] as the domain. I do not want that as the email associated with the account anymore and would rather…
Microsoft Security | Microsoft Authenticator
Action required: Make a purchase by June 4, 2025 to continue using your tenant
Hello, I need some help to rectify the issue below. I received an email entitled: “Action required: Make a purchase by June 4, 2025 to continue using your tenant” from [email protected] . Required action: To continue using your tenant, make…