Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to gain access in my azure after mfa policies enforced mfa?
Khuliso Matshetshisi
0
Reputation points
mfa policy locked me out i need help to login? all my administrator accouns cannot login can you please help, i am in south africa.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Khuliso Matshetshisi 0 Reputation points
2026-01-31T15:48:15.5333333+00:00 all admins affected.
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Khuliso Matshetshisi 0 Reputation points
2026-01-31T15:51:57.11+00:00 Full tenant lockout. No Global Admin can sign in. Need Data Protection team to reset MFA or disable blocking Conditional Access policy.
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Khuliso Matshetshisi 0 Reputation points
2026-01-31T15:59:33.6066667+00:00 PII removed
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Sridevi Machavarapu 17,230 Reputation points Microsoft External Staff Moderator2026-02-02T02:52:08.94+00:00 Hello Khuliso Matshetshisi,
To assist you further and forward this to Microsoft’s Data Protection Team, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):
- Contact phone number (including country code)
- Contact Email address
- Email address (affected account)
- Country
- Time zone
- Tenant domain name (e.g., contoso.onmicrosoft.com or verified custom domain)
- Tenant ID
- Azure subscription ID or billing information associated with the tenant (this helps confirm ownership)
- Language
Once we receive this information, we will forward it to Microsoft’s Data Protection Team for further assistance.
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Khuliso Matshetshisi 0 Reputation points
2026-02-02T05:57:41.6833333+00:00 Goodmorning the above is my details, your hlep will be much appreated as i am writing my azure this coming week so i really need to get back my access to be able to do labs.
- PII removed
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