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COPILOT UPGRADE HAS DISAPPEARED ALL OF MY CHATS

Copilot upgraded or whatever today and EVERY LAST ONE OF MY CHATS (THERE ARE HUNDREDS) are missing. I can see them on my phone, but not on my desktop where I work with them. The notice said that the update would take a few minutes -- it's been hours, and…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-08T20:28:09.77+00:00
Alice Phillips 0 Reputation points
answered 2026-09-10T14:11:22.3133333+00:00
John Caviani 0 Reputation points
2 answers

how can I recover access to my long standing Hotmail account that Microsoft says does not exist?

I have suddenly lost access to a long-standing Hotmail account. When prompted to sign in, Microsoft says the account does not exist, although the account was active and is still generating password requests. I have submitted the recovery form and…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T12:18:40.56+00:00
Marco Filippo Guarino 0 Reputation points
answered 2026-09-10T14:10:24.5233333+00:00
DYARI BARHAM 37,656 Reputation points Independent Advisor
2 answers

Double up account

Hi Team, I've realised I'm being double charge for my microsoft 365 subscription. Please see list below, I have a OneDrive Personal account, but I've been double charged. Please see below list taken from my credit card statement. How can I Cancel the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T04:15:59.0866667+00:00
Alba Barroso 0 Reputation points
edited an answer 2026-09-10T14:07:46.48+00:00
Alina Le 4,920 Reputation points Independent Advisor
2 answers

how to fix the display settings on my browsers

when i open a browser my tabs always appear really big, I changed the display settings to recommended and turned the touch screen mode off and also changed the page zoom setting to %100 none of them worked and they become even bigger. I made a new user…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-09T16:24:13.89+00:00
susam 0 Reputation points
commented 2026-09-10T14:05:54.65+00:00
susam 0 Reputation points
1 answer

unknown tenant [Moderator note: Personally Identifiable Information removed] invoice received

Invoice Number: G[Moderator note: Personally Identifiable Information removed] Billing Profile: [Moderator note: Personally Identifiable Information removed] Primary Tenant ID: [Moderator note: Personally Identifiable Information removed] Invoice…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-10T10:49:41.44+00:00
Aakil Omar 0 Reputation points
edited an answer 2026-09-10T14:05:16.7466667+00:00
Kristen Tran 1,520 Reputation points Independent Advisor
2 answers

How to resolve a Onedrive Sync issue

Please assist with a OneDrive sync issue that has resulted in duplicate folders being created. Each duplicate folder contains different files, while some folders are empty, making it difficult to identify the correct content and consolidate the folders…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-10T13:47:12.6433333+00:00
answered 2026-09-10T14:02:30.1566667+00:00
Killian N 3,820 Reputation points Independent Advisor
1 answer

Outlook for Mac Gmail Inbox Emails Disappear After Syncing

Environment: MacBook Pro running the latest version of macOS Tahoe, with the latest available version of Microsoft Outlook installed from the Mac App Store. A Gmail account in Outlook for Mac is not syncing/displaying the Inbox correctly. The Gmail…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-10T09:01:42.06+00:00
Brandon Ellison 0 Reputation points
answered 2026-09-10T14:02:03.42+00:00
Kai-H 26,135 Reputation points Microsoft External Staff Moderator
0 answers

Guidance on Transitioning Microsoft Azure Backup Server (MABS) to Private Endpoint & Handling Existing Recovery Vault Data

I am currently seeking architecture and operational feedback regarding transitioning an on-premises Microsoft Azure Backup Server (MABS) deployment from public routing to an Azure Private Endpoint. Current Environment & Security Requirement Current…

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,807 questions
asked 2026-09-09T18:39:14.08+00:00
kartik Sarsawat 0 Reputation points
edited a comment 2026-09-10T14:01:33.3266667+00:00
Mohammad Saif 0 Reputation points Microsoft External Staff Moderator
0 answers

MSI installation is failing with error 1603

MSI upgrade is failing with following error. Action 13:15:15: ExecuteAction. Action start 13:15:15: ExecuteAction. MSI (c) (1C:5C) [13:15:15:954]: PROPERTY CHANGE: Adding SECONDSEQUENCE property. Its value is '1'. MSI (c) (1C:5C) [13:15:15:954]: Grabbed…

Windows development | Windows App SDK
asked 2026-09-10T14:00:20.23+00:00
Bevan Thomas 0 Reputation points
0 answers

Onedrive won't connect to shared - only shows personal

PC worked fine all day Tuesday. Yesterday logged on and it was showing personal Onedrive instead of the shared. tried to unlink PC but hangs onedrive. Tried to add account - it just stays in the personal. I've tried everything that was suggested online…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-10T12:21:49.52+00:00
Jim DeHart 0 Reputation points
commented 2026-09-10T13:59:40.6033333+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

Stock History not working since 09/04/2026

Formula that works: =STOCKHISTORY("MSFT",DATE(2026,9,4),DATE(2026,9,4),0,0,1) Formula that fails: =STOCKHISTORY("MSFT",DATE(2026,9,8),DATE(2026,9,8),0,0,1) Error: "The days between start_date and end_date are non trading…

Microsoft 365 and Office | Excel | Other | Other
asked 2026-09-10T13:55:27.9166667+00:00
Gustafson, Dennis 0 Reputation points
answered 2026-09-10T13:55:43.7333333+00:00

AI answer

7 answers One of the answers was accepted by the question author.

How to fix: Request Id: fccd854a-cfc2-43a1-89dd-0403c2493700 Correlation Id: 4fb66761-4ec3-477e-8c3b-d9c2a5c8562e Timestamp: 2024-01-16T19:29:03Z Message: AADSTS900561: The endpoint only accepts POST requests. Received a GET request.

Request Id: fccd854a-cfc2-43a1-89dd-0403c2493700 Correlation Id: 4fb66761-4ec3-477e-8c3b-d9c2a5c8562e Timestamp: 2024-01-16T19:29:03Z Message: AADSTS900561: The endpoint only accepts POST requests. Received a GET request. I can´t login in the web anymore…

Azure Data Factory
Azure Data Factory

An Azure service for ingesting, preparing, and transforming data at scale.

12,200 questions
asked 2024-01-16T19:32:51.41+00:00
Guillermo Camacho 45 Reputation points
commented 2026-09-10T13:55:31.5166667+00:00
Tiffany Daylight 0 Reputation points
2 answers

re activation after hardwre change

I recently replaced the motherboard, processor and RAM. This required mbr2gpt to make the SSD compatible with the new hardware. I have lost the activation and can not reactivate it with the product key (taken from the backup in the registry). I have…

Windows for home | Windows 10 | Licensing and activation
asked 2026-09-07T00:03:12.71+00:00
Steven Druckman 0 Reputation points
answered 2026-09-10T13:53:54.62+00:00
Kai-H 26,135 Reputation points Microsoft External Staff Moderator
3 answers

my emails are staying in the outbox and not sending whilst using the new version of outlook

my emails are staying in the outbox and not sending when using working in the new version outlook, when i switch to the legacy setting they send ?

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-09T13:47:17.3066667+00:00
Faris Mousa 0 Reputation points
answered 2026-09-10T13:53:27.3666667+00:00
DYARI BARHAM 37,656 Reputation points Independent Advisor
1 answer

re-loading office 2013

Hello, I had to re-load office 2013 on a computer at work. please provide an Confirmation id for Installation iD [Moderator note: personal identifiable Information removed] thanks [Moderator note: personal identifiable Information removed]

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-10T13:05:59.2866667+00:00
jeff obarski 0 Reputation points
edited the question 2026-09-10T13:51:36.9466667+00:00
Daniel-Vo 6,275 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

not able to install office (Solved)

Hello I'm trying to install office after I deleted the office 2021 and I deleted all the apps of Microsoft (LTSC, Visio and Project) and its not able to get installed, also get help app is not showing any sloution

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-10T12:50:31.5+00:00
Afif 0 Reputation points
commented 2026-09-10T13:49:40.1933333+00:00
Aetherin 1,465 Reputation points Independent Advisor
4 answers

excel copy paste not working

excel copy paste command not working from last two day , uninstall & installation again but its still not resolved .

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-10T13:09:19.3833333+00:00
jay sharma 0 Reputation points
answered 2026-09-10T13:46:50.4166667+00:00
Alvise Cervellati 6,535 Reputation points Independent Advisor
2 answers

Why cant i cast from laptop to wired monitor

Up until now, i could connect to my monitor with HDMI. Then one fine day my monitor coul'dnt detect my laptop, I did some reasearch and tried to update my driver, but it would'nt works. After exploring the settings. I found the issue but don't know how…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-07T12:09:36.61+00:00
prakrit 0 Reputation points
answered 2026-09-10T13:43:28.9733333+00:00
Kai-H 26,135 Reputation points Microsoft External Staff Moderator
5 answers

How to add new entries to the Dictionary (so New Outlook ignores them!) in New Outlook (desktop app) on Windows 10...?

This is driving me insane...! Every time I use a word that New Outlook doesn't recognise - e.g. a place name - in an email, New Outlook underlines it with a squiggly red line and if I hover over the word it is highlighted in a pinkish colour! A pop-up…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-07-30T13:18:40.92+00:00
DJBlake-1561 20 Reputation points
commented 2026-09-10T13:42:35.79+00:00
Hornblower409 14,600 Reputation points
2 answers

phone link broke, existing mobile device missing in settings>mobile device, add device button does nothing, phone link says it's unable to connect my devices, says to reset app in settings but app is missing in the apps section of windows settings

phone link broke existing mobile device missing in settings>mobile device add device button in the same setting page does nothing phone link says it's unable to connect my devices, says to reset app in settings but phone link is missing in the apps…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-08-29T22:31:09.7133333+00:00
Dorian L 10 Reputation points
commented 2026-09-10T13:41:31.7566667+00:00
Carl-L 21,320 Reputation points Microsoft External Staff Moderator