when will outlook be up and running, should we just go home from work

Question

when will outlook be up and running, should we just go home from work

Jodie Wardale 0

what time will outlook be up and running. as trying to work and nothing can be done.

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2 answers

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Answer 1

Dear @Jodie Wardale

I understand how disruptive it is to lose access to your email. Similar reports from other users suggest this could be a broader service issue, although I cannot confirm an outage or a restoration timeline.

If you are a Microsoft 365 administrator, please check Health > Service health in the Microsoft 365 admin center⁠ for any advisories affecting Exchange Online. If no relevant incident appears, use Report an issue to notify Microsoft. You can also monitor the Microsoft 365 Service Health dashboard for the latest information:

https://admin.microsoft.com/#/servicehealth

If you are not an administrator, please ask your IT team to check the dashboard and share any available updates.

Thank you for your patience. Update: Microsoft just updated there is an ongoing incident at the moment. This affect multiple Microsoft 365 services.

Microsoft 365 Service Update – MO1550821(This link required admin role to access)

Microsoft is continuing to investigate connectivity issues affecting multiple Microsoft 365 services. The engineering teams have identified elevated infrastructure load across several regions and are actively working to restore service capacity.

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Answer 2

Microsoft has confirmed an active Outlook/Microsoft 365 incident today, November 12, 2026, but has not published a restoration time, so check the service-health incident feed rather than troubleshooting individual PCs.^1^

Check for the next update

Microsoft 365 administrator: Open the Microsoft 365 admin center → Health → Service health → Active issues Microsoft is working on, then select the Outlook or Exchange Online incident. Its details show the status, impact, latest update, and Microsoft’s progress messages. Service Support and Helpdesk admins can also view this page.^2^
No admin access: Monitor the public Microsoft service health status. Ask your IT administrator for tenant-specific updates because the admin-center feed may contain more detail.
Administrators can open the incident and select Manage notifications for this issue to receive subsequent updates.^2^

A “next update” time is not necessarily the time service will be restored. Wait for the incident status to become Service restored.

Whether employees should go home is a decision for your manager or IT/business-continuity team; Microsoft’s status information cannot determine workplace arrangements. If other work is available, use your organization’s approved alternatives until service returns.

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