Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,926 questions
2 answers
I am unable to download office on my new pc. Error code is 0-2015(2250)
I am unable to download office on my new pc. Error code is 0-2015(2250)
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-11-12T20:41:08.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 33%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Hassan Jusoh
0
Reputation points
commented
2026-11-12T23:13:49.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 37%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sobitthen
5
Reputation points
2 answers
message area not appearing in my email
Header 1 Header 2 Cell 1 Cell 2 Cell 3 Cell 4
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,190 questions
asked
2026-11-12T20:40:20.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Chuck Maxwell
0
Reputation points
answered
2026-11-12T21:12:56.6033333+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
2 answers
Folder No longer exists issue
I am running office on a MacBook Air. It has worked flawlessly until this afternoon. All of the sudden when I try to "save as" to my personal OneDrive I get the "Folder no longer exists........." tile and can't get rid of it or even…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,932 questions
asked
2026-11-12T20:40:06.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 91%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Billingsley
0
Reputation points
answered
2026-11-12T21:16:34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
48,020
Reputation points
Independent Advisor
2 answers
My Outlook is not working properly. I can access my Sent folder
I need phone support to fix my Outlook. I am having trouble accessing certain folders. Can someone from Microsoft provide phone support to a Surface Pro User? I have Outlook version 11.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,473 questions
asked
2026-11-12T20:39:52.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 17%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Patricia Riley
0
Reputation points
answered
2026-11-12T21:11:08.5866667+00:00
Jonathan Deives
83,670
Reputation points
Independent Advisor
1 answer
My outlook is not receiving emails
My outlook account is not receiving emails. There is a red X on the outlook icon at the bottom of the screen.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,342 questions
asked
2026-11-12T20:39:18.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 40%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Kevin Altman
0
Reputation points
commented
2026-11-12T21:08:33.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
21,435
Reputation points Microsoft External Staff
Moderator
2 answers
Co Pilot not working.
I have tried to repair, rest and reinstall and also restart the PC to get it to work. Nothing works nor the co pilot in edge, not in the other browsers and not in the app it has a white screen. Nothing seems to to work from the troubleshooting help too.
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
398 questions
asked
2026-11-12T20:37:56.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 9%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Veena Adinarayana
0
Reputation points
answered
2026-11-13T01:55:15.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
Microsoft 365 stopped working.
Microsoft 365 stopped working several hours ago. It cannot link to the server. There is no problem with the internet.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,656 questions
asked
2026-11-12T20:37:23.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 67%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Steve Tully
0
Reputation points
answered
2026-11-12T21:22:54.36+00:00
Van S
24,660
Reputation points
Independent Advisor
2 answers
Copilot shows blank white page after sign-in (app, Edge and Chrome) – account routed via cosmicRingCookie
Since today, Microsoft Copilot shows only a blank white page as soon as my personal Microsoft account (live.com) is signed in. This happens in the Copilot Windows app, in Edge, and in Chrome. What happened: The Copilot app froze while…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
398 questions
asked
2026-11-12T20:37:20.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 66%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jcfisherman
0
Reputation points
answered
2026-11-13T01:55:50.87+00:00
Hendrix-V
21,090
Reputation points Microsoft External Staff
Moderator
2 answers
Close an account and sync all data with my business account.
I have multiple accounts and didn't realize it. One is my business account, and one is a personal account. I didn't realize this, and I only need my business account. I need to sync all data to my business account and close the personal account. I am…
Microsoft 365 and Office | OneDrive | For business | Other
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
751 questions
asked
2026-11-12T20:36:08.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 41%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Keith Eades
0
Reputation points
answered
2026-11-12T21:15:34.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hendrix
2,775
Reputation points
Independent Advisor
2 answers
Outlook not able to show contacts
When I click on contacts nothing happens. The same thing was happening with the Calendar, But it seems to have solved itself. Is there a tool to check the integrity of an outlook pst?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,190 questions
asked
2026-11-12T20:35:58.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 89%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Ted Haugen
0
Reputation points
answered
2026-11-12T21:09:05.9066667+00:00
Estrella721
48,020
Reputation points
Independent Advisor
2 answers
hotmail log in issue
Can do allon my computer, but Cannot log into Hotmail on my pc
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,709 questions
asked
2026-11-12T20:35:56.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 45%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Paul Pedota
0
Reputation points
answered
2026-11-12T21:08:53.7933333+00:00
Jonathan Deives
83,670
Reputation points
Independent Advisor
1 answer
Azure for Students verification successful but subscription not provisioned
Hello Microsoft Azure Support, I am trying to activate/recover my Azure for Students subscription using my personal Microsoft account. I successfully completed academic verification through Microsoft's Academic Verification service using my university…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,095 questions
asked
2026-11-12T20:34:44.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 26%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harshil Maheshwari
0
Reputation points
answered
2026-11-12T20:36:18.7433333+00:00
AI answer
1 answer
Manage Recovery Keys TraceID error
I have been trying to access my bitlocker recovery key but theI have been trying to access my bitlocker recovery key but the page "Manage Recovery Keys" for my device shows a TraceID error and says something happened but won't show my bitlocker…
Windows for home | Windows 10 | Security and privacy
17,624 questions
asked
2026-11-12T20:34:40.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 67%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
James Neville
0
Reputation points
answered
2026-11-12T21:08:22.79+00:00
Estrella721
48,020
Reputation points
Independent Advisor
2 answers
I need to reactivate the office professional plus 2013 software that I own
When I enter my activation code on my new PC it says that I have exceeded the my activations and that I need to call support but phone support is no longer available to give me the confirmation ID I need.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,753 questions
asked
2026-11-12T20:34:29.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 96%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
J K
0
Reputation points
answered
2026-11-12T20:43:25.3933333+00:00
Stefan Blom
357.6K
Reputation points MVP
Volunteer Moderator
2 answers
signing into outlook.com
there was an update on my computer and now i can not sign into outlook
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,190 questions
asked
2026-11-12T20:34:22.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 38%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Ruth Montgomery
0
Reputation points
answered
2026-11-12T21:06:45.62+00:00
Jonathan Deives
83,670
Reputation points
Independent Advisor
2 answers
Sole Global Admin locked out by MFA (Authenticator lost) – need Data Protection / Tenant Recovery escalation
Hello, I am the only Global Administrator of our Microsoft 365 business tenant, and I am completely locked out because of MFA. Situation: The only MFA method registered on my account was Microsoft Authenticator on my old phone, which has been wiped. …
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,368 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 36%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
2 answers
Fix bluried camera
My webcam is bluried but driver is up to date, and lens is clean, how can I fix this
Windows for home | Other | Devices and drivers
6,956 questions
asked
2026-11-12T20:31:53.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Marc Weinstock
0
Reputation points
answered
2026-11-12T21:04:37.7233333+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
2 answers
Outlook not working - getting Hmmm...can't reach this page error
My Outlook will not open. I keep getting a Hmmm...can't reach this page. I have tried to uninstall and reinstall but it will not work. It was asking for my password prior to this and would not accept it. I tried to remove my account and it would not…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,817 questions
asked
2026-11-12T20:31:50.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 22%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sonsheehray Robinson
0
Reputation points
answered
2026-11-12T20:34:23.0633333+00:00
AI answer
2 answers
SafeLink is preventing me from opening web pages on my iphone
WHen I open email and try to connect to a web link, I get a black screen labeled protection.outlook.com. I cannot reach the website. Any website.
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,145 questions
asked
2026-11-12T20:31:41.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 27%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jill Bentley
0
Reputation points
answered
2026-11-12T21:05:52.9266667+00:00
EmilyS726
279.8K
Reputation points
Independent Advisor
2 answers
Hotmail email issue
Can’t download emails to my Hotmail account. I have tried to disconnect and reconnect the internet but when I try to update my emails the screen keeps saying checking for emails.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,817 questions
asked
2026-11-12T20:31:22.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 3%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michael Memoli
0
Reputation points
answered
2026-11-12T21:02:32.02+00:00
Estrella721
48,020
Reputation points
Independent Advisor