12,005 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Other tags

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Desktop and online Excel files are Read Only

I have had a Microsoft 365 account for years with no problems but now my Excel files open in Read Only and I get a prompt to activate. Customer service for personal use could not find an active account. But I paid my renewal last year.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-12T19:03:23.1166667+00:00
Dale Levin 0 Reputation points
answered 2026-05-13T01:38:32.3433333+00:00
Xavier-D 8,080 Reputation points Microsoft External Staff Moderator
2 answers

How to Activate my Office 2010?

I installed Office 2010 on my new laptop a few weeks ago. Have been trying to "Activate Product" online but get an error code. When trying to activate by phone. I get nothing. Moved from: <Microsoft System Center | Other>

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-12T00:34:08.53+00:00
michael harris 0 Reputation points
commented 2026-05-13T00:36:32.83+00:00
Xavier-D 8,080 Reputation points Microsoft External Staff Moderator
4 answers

How to unsubscribe microsoft 365 account?

I had purchased a auto biiling microsoft account while i bought a new laptop from a store to started my university. But later I find out from my uni I am having free microsoft account a year later. So I want to unsubscribe my personal account.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2025-12-22T01:32:40.2533333+00:00
Sazid 0 Reputation points
commented 2026-05-12T23:54:14.9166667+00:00
Carol May 0 Reputation points
1 answer

Solicitud de clave de activación y apoyo técnico para Microsoft 365 Family

Estimado/a [Nombre del responsable o área de soporte]: Reciba un cordial saludo. Por medio del presente, se informa que se han presentado múltiples inconvenientes para realizar la instalación y activación de Microsoft 365 Family en el equipo…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-12T20:17:23.4666667+00:00
G M2018 0 Reputation points
answered 2026-05-12T20:54:59.11+00:00
EmilyS726 229.6K Reputation points Independent Advisor
2 answers

Frustrated that I cannot open EXCEL

I need to speak to a HUMAN to assist. I have just purchased from Amazon MS365 and 'successfully' installed it. Notes and Teams opens ok but not excel or Word.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-12T14:24:22.31+00:00
Chris Silcock 0 Reputation points
answered 2026-05-12T14:57:45.71+00:00
DaveM121 875.1K Reputation points Independent Advisor
2 answers

How. do I unlock ms word?

I downloaded 365 and it installed. I open word and cannot type. Computer says it is locked.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-11T20:17:56.76+00:00
William Shockley 0 Reputation points
answered 2026-05-11T20:53:19.8633333+00:00
John Jefferson Doyon 68,780 Reputation points Independent Advisor
1 answer

I set up office under the wrong account. How do I change it?

I purchased MS office Home with a new computer I will be using for work. I thought the individual programs would just load to the new computer and my new work email would take over from there. While installing I logged into an existing Microsoft account…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-11T17:29:30.91+00:00
Jon Hirt 0 Reputation points
answered 2026-05-11T17:29:55.37+00:00
Q&A Assist
2 answers

email to share 365 subscription

email to share 365 subscription is not being sent. Email is correct and nothing is in spam folder

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-11T13:28:53.9166667+00:00
Kim Latham 0 Reputation points
answered 2026-05-11T14:06:36.32+00:00
John Jefferson Doyon 68,780 Reputation points Independent Advisor
2 answers

Activate Subscription

I just reinstalled Microsoft Office. Now I cannot save changes I make in Excel nor can I make any changes to Word documents. Do I need to activate my subscription?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-08T16:23:17.1033333+00:00
Jim Stevenson 20 Reputation points
commented 2026-05-10T18:22:12.73+00:00
Dr Jim Anderson 0 Reputation points
2 answers

Office 2021

how to activate my license for office 2021 ? Exel works, but not Word Br Niels E

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-09T07:46:33.1566667+00:00
niels erichsen 0 Reputation points
answered 2026-05-09T08:19:54.81+00:00
DaveM121 875.1K Reputation points Independent Advisor
2 answers

Getting we cant setup your office account

After login to Microsoft, we found your product is displayed with Product key confirmed, but when I confirm button, Getting we cant setup your office account.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-06T09:49:46.44+00:00
Anushka T G 0 Reputation points
commented 2026-05-08T00:36:28.5533333+00:00
Xavier-D 8,080 Reputation points Microsoft External Staff Moderator
2 answers

Subscription

Order ID *[Moderator note PII removed]*Date April 1,2026-------|I have not been able to install my subscription when I got a new computer last fall. I have tried to speak to a person for a while now to resolve this but cannot reach anyone. I have…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-07T14:15:53.9033333+00:00
Bobbi Koss 0 Reputation points
commented 2026-05-07T21:06:15.29+00:00
kagiyama yutaka 2,430 Reputation points
1 answer

comment récupérer ma clé activation Microsoft office pro 2021 avec mon numéro de commande

clé activation Microsoft office pro 2021 avec mon numéro de commande

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-06T09:30:42.17+00:00
Chris BOUCHER 0 Reputation points
answered 2026-05-06T10:06:15.04+00:00
DaveM121 875.1K Reputation points Independent Advisor
2 answers

I have my code for a 2024 office, how do i get to a location to access it

I have my code for a 2024 office, how do i get to a location to access it Move from Microsoft 365 and Office | Office Online Server

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-01-06T03:22:28.51+00:00
John Bean 0 Reputation points
commented 2026-05-06T08:21:25.9+00:00
Kotac doo 0 Reputation points
1 answer

Files Missing

Some of my microsoft word files are not showing up when I Iog in. Some of my newer files are not showing up.. Please help. My account subscription was renewed sutomarically in early April, but your record show expired in April 2023. Please fix the…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-05T07:08:04.6033333+00:00
Jean Anne Turner 0 Reputation points
answered 2026-05-05T07:43:54.3233333+00:00
DaveM121 875.1K Reputation points Independent Advisor
1 answer

REINSTALL WORD

MY KEY DOESENT WORK @gmail.com Moderator note: personal info (full e-mail address) removed

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-04T21:21:16.63+00:00
SUZAN BURROUGHS 0 Reputation points
edited the question 2026-05-04T23:33:03.5366667+00:00
Stefan Blom 340.1K Reputation points MVP Volunteer Moderator
3 answers

signed up to 365

I just signed up and renewed by subscription. When will it activate? I can't use a doc I was in.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-04T17:32:49.0966667+00:00
CYNTHIA ARTHUR 0 Reputation points
answered 2026-05-04T22:57:07.8066667+00:00
Bulldog 1,765 Reputation points
1 answer

how to activate microsoft account

i purchased my laptop in 2019 but during that time i forget to activate my microsoft account but right now when i lofun wuth my mail id im not able to get all the features so tell me what should i do

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-03T11:24:46.9266667+00:00
sujitha induri 0 Reputation points
answered 2026-05-03T12:33:24.99+00:00
Nathan R 0 Reputation points Independent Advisor
1 answer

i am trying to reinstall my Home Office on my computer to use Word

I have downloaded the Home & Office and reinstalled it on my computer, but it won't let me edit my document. It keeps asking me to buy a new subscription when I have the same one I purchased with this computer. I reset my computer, and I I'm…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-05-02T03:57:36.8166667+00:00
Jones, Regina R 0 Reputation points
commented 2026-05-03T08:14:03.21+00:00
Norah-L 6,105 Reputation points Microsoft External Staff Moderator
2 answers

product key window

Office "enter product key" window, only part of it shows and field to enter the key isn't there

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-04-27T22:38:18.9766667+00:00
dj Johnson 0 Reputation points
commented 2026-05-03T06:09:08.62+00:00
Teenoj Bajini 0 Reputation points