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My microsoft cannot active and how to solve the problem

My microsoft cannot active during use the excell software and microsoft word, can you assist me how solve the problem

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-28T01:06:50.69+00:00
printing neuuv 0 Reputation points
edited an answer 2026-10-28T01:37:58.9666667+00:00
Jade Ng 16,510 Reputation points Microsoft External Staff Moderator
2 answers

microsoft admin portal re-directs me to Go Daddy

I need to login into admin.microsoft.login to set-up a Windows 365 Business license for a Cloud PC for my offshore production support team. Every time I try to login to the admin portal, I get re-directed to Go Daddy admin page that does not have this…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-27T19:44:14.5266667+00:00
Sam Oliver 0 Reputation points
answered 2026-10-27T21:30:13+00:00
Ruby Nguyen 3,470 Reputation points Independent Advisor
1 answer

Issue with installing apps via portal.office.com

As shown, this is all I see and i can't install anything here. I have tried different devices, networks and browsers but none of them are showing the right page. Is this a known issue? Anyone knows a fix?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-26T12:28:13.1866667+00:00
Roy Netten 0 Reputation points
edited a comment 2026-10-27T14:12:04.9366667+00:00
Alina Le 5,695 Reputation points Independent Advisor
2 answers

Error Code -895352830

I keep getting a Something went wrong pop up. Here is the info from "Copy info to clipboard", [Moderator note: Personally Identifiable Information removed]

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-27T13:17:07.6733333+00:00
Sumar Simmons 0 Reputation points
edited the question 2026-10-27T13:35:50.35+00:00
Nam-D 4,505 Reputation points Microsoft External Staff Moderator
1 answer

Office Installation Error 30015-13 & "Excel/Word/PowerPoint has run into an error" due to version conflicts

Hello Microsoft Community / Support Team, I am encountering issues involving license conflicts and a series of errors while attempting to install Microsoft Office on my Windows laptop. Chronology of the issue: I was initially using Microsoft Office…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-24T10:17:30.8866667+00:00
Khoirul Siregar 0 Reputation points
edited a comment 2026-10-27T09:42:49.75+00:00
Darren Bruce 2,200 Reputation points Independent Advisor
2 answers

activation required microsoft office prefossional plus 2019

Hello, my computer has Microsoft Office Professional Plus 2019 installed, but it is now showing “Activation Required” and “This product is unlicensed.” Some editing features have been disabled. I don't have a product key, as Office was already installed…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-27T06:21:42.0433333+00:00
answered 2026-10-27T08:15:35.8133333+00:00
Helen Luu 3,565 Reputation points Independent Advisor
2 answers

unable to update the M365 license in Publisher

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-27T05:20:35.8533333+00:00
Kadin Chen 0 Reputation points
answered 2026-10-27T05:50:53.5933333+00:00
Darren Bruce 2,200 Reputation points Independent Advisor
2 answers

Having issue with activating my Office Professional Plus

Cannot activate my Office Professional Plus. It has now de-activated everything and I can no longer use any of the products in Office. I've tried to enter the Product Key and nothing happens. Can Microsoft help?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-26T20:34:13.1633333+00:00
Stan Glodowski 0 Reputation points
edited the question 2026-10-26T21:08:25.2033333+00:00
Jack-Bu 7,210 Reputation points Microsoft External Staff Moderator
2 answers

How do I find or change my pin number?

My wife is a user on the Microsoft 365 account I setup years ago. She is receiving emails from Microsoft asking her to verify the account. It asks for a pin number. We are unsure what that is. How do we go about determining the pin number, or how do we…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2023-12-31T16:18:57.1433333+00:00
Brad Hulsey 0 Reputation points
answered 2026-10-26T20:52:22.33+00:00
KAY WILSON 0 Reputation points
2 answers

554 5.4.14 Hop count exceeded - possible mail loop ATTR34

Hi there, I am using Microsoft 365 Exchange Online Protection and experiencing a problem where external people are trying to email us. They are getting the following error: 554 5.4.14 Hop count exceeded - possible mail loop ATTR34 I have my Office365…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2023-11-04T17:47:30.1533333+00:00
JD 5 Reputation points
answered 2026-10-26T17:36:30.4866667+00:00
Nathan Araujo 0 Reputation points
4 answers

How to get Publisher to activate when the rest of Office already activated?

I am the purchaser and global admin for a Microsoft 365 Business Standard subscription. I installed Microsoft 365 Apps on a Windows PC using my licensed work account. Word and Excel show that Microsoft 365 Business Standard is active and licensed.…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-26T08:49:02.0566667+00:00
John Mullen 0 Reputation points
answered 2026-10-26T13:28:54.9266667+00:00
Roebe Ta 1,740 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Going from Office 2021 to Office LTSC Pro Plus 2024 creates Strange errors

I wanted to install Office 2024 after uninstalling Office 2021. The setup went online to Microsoft and the installation from there seemed ok. After opening word-File-Account I saw 1) Account error (I was loged in and online with my account). There was a…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-11T10:34:45.75+00:00
Joris E 20 Reputation points
edited a comment 2026-10-25T13:38:25.92+00:00
Daniel-Vo 7,805 Reputation points Microsoft External Staff Moderator
3 answers

How to replace a account administrator

I have no idea who our account administrator is. The I.T> company who set up the accounts is no longer around

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-24T22:30:56.9766667+00:00
Manager of Dakota Apartments 0 Reputation points
answered 2026-10-24T22:41:09.95+00:00
Manager of Dakota Apartments 0 Reputation points
2 answers

Problems enforcing TLS on newer Outlook versions; security of STARTTLS

When using older versions of Outlook, eg. 2013, I'm given two separate choices for the encrypted connection type - SSL or TLS. As SSL has been deprecated by my mail service provider, I switched to TLS. Outlook 2013 has given me no trouble in this regard,…

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2023-05-15T07:02:57.8266667+00:00
kd-5257 0 Reputation points
commented 2026-10-23T21:49:54.8466667+00:00
Omer Eltayeb 5 Reputation points
1 answer

Microsoft Office 2021 Professional Plus download link

Hello Microsoft Support, I purchased a Microsoft Office 2021 Professional Plus license on August 10, 2024. I recently purchased a new Windows 11 laptop and would like to install Office 2021 using my existing product key. I entered the original…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-23T15:21:45.2266667+00:00
Azmi Hajouj 0 Reputation points
answered 2026-10-23T15:43:18.5766667+00:00
DaveM121 (2) 17,520 Reputation points Volunteer Moderator
1 answer

Bought MS office key, but cannot download product and install

I bought Microsoft Office Professional Plus 2021 (PC) - Microsoft Key - GLOBAL from a seller in G2A. When I entered the key to redeem, it does not show as wrong, but when I go to the download page, the download page says service unavailable. I have tried…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-23T14:40:28.92+00:00
Indra99 0 Reputation points
answered 2026-10-23T15:04:53.3+00:00
DaveM121 (2) 17,520 Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

URGENT: Microsoft 365 Reseller Unavailable – Administrator Access Recovery

URGENT: Microsoft 365 Reseller Unavailable – Administrator Access Recovery Our Microsoft 365 reseller, who managed the email accounts and licences for five UK businesses, has unexpectedly become unavailable for an extended period. He operated alone, and…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-23T11:06:52.89+00:00
Eileen Owens 20 Reputation points
accepted 2026-10-23T12:59:09.0066667+00:00
Eileen Owens 20 Reputation points
2 answers

how to activate my microsoft office LTSC professional plus 2021

Mine microsoft office windows was in used and suddenly it appears that i should activate the microsoft office windows Moved from Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-22T03:01:46.9433333+00:00
Danso David Junior 0 Reputation points
commented 2026-10-23T00:57:13.73+00:00
Jade Ng 16,510 Reputation points Microsoft External Staff Moderator
1 answer

How to fix "product key is not valid" on Office 2019 Pro Plus after using CCleaner to clear out obsolete files.

Hi to the community, I have been using my valid Office 2019 Pro Plus for years with no problems. After using CCleaner to clear out obsolete files on my PC, I opened MS Word only to get an Activation Wizard that won't allow me to enter my license key.…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-10-20T20:13:16.6866667+00:00
Nicky B 0 Reputation points
commented 2026-10-22T23:34:29.09+00:00
Nicky B 0 Reputation points
1 answer

Error AADSTS500200 in a redirection from a course.

I'm doing the Security Operations learning path. When some class redirect me to a product page it lauches this messages. I am doing the course with my personal account and I wanted to know if this was normal or is in fact an error. Thank you! Request Id:…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2023-04-04T23:05:21.3866667+00:00
Ruy Lucas Carro 10 Reputation points
answered 2026-10-20T09:25:26.43+00:00
CB 20 Reputation points