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You need to update your tax and payout information before you can charge money.You are either currently not enrolled in any incentive programs for which tax and payment profiles can be managed or don't have permissions to update tax and payment details

I've spent the past 7 days trying to resolve an issue and have contacted support multiple times, but nothing has worked so far. The problem is that Microsoft has separated accounts into personal accounts and Entra ID (formerly Azure AD/work) accounts,…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

806 questions
asked 2025-06-14T10:59:43.7166667+00:00
NEEL PRAJAPATI 30 Reputation points
commented 2026-11-04T18:19:57.6766667+00:00
Renato Assis 0 Reputation points
0 answers

You need to update your tax and payout information before you can charge money.

I'm trying to submit an application for the Microsoft Store, but keep getting the message "You need to update your tax and payout information before you can charge money." However when I look at the payout and tax screens I see every thing…

Microsoft Partner Center | Other
asked 2026-02-10T08:13:07.5333333+00:00
Judd Taylor 0 Reputation points
commented 2026-11-04T18:18:55.16+00:00
Renato Assis 0 Reputation points
0 answers

Incorrect and Inconsistent Sensitivity label triggering including retired labels

My manager and I were testing Copilot while entering the same prompt a sensitivity label is triggered for my manager but not for me. Also, it is pulling retired sensitivity labels. Why is this happening and how can we correct it?

Microsoft Security | Microsoft Purview
asked 2026-11-04T17:36:07.4266667+00:00
Sonya Smith (CTR) 5 Reputation points
0 answers

Office 2024 install message service unavailable

I have a product key for Office 2024, when i try to install it, I get a message that states service unavailable.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-04T16:36:33.3233333+00:00
Steve M 0 Reputation points
commented 2026-11-04T17:35:18.7366667+00:00
EmilyS726 279.8K Reputation points Independent Advisor
0 answers

authenticator

I changed my phone and I can't access the authenticator in the app.

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T17:26:36.5566667+00:00
Daniel 1. Dias (EXT-Nokia) 10 Reputation points
commented 2026-11-04T17:30:55.4233333+00:00
Daniel 1. Dias (EXT-Nokia) 10 Reputation points
0 answers

Authenticator

6 cyfrowy kod autoryzacyjny Authenticator nie dziala do logowania do poczty WP.

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T17:28:00.9466667+00:00
KATARZYNA LEWANDOWSKA 0 Reputation points
0 answers

Asunto: Azure Artifact Signing — Identity Validation Failed (AU10TIX)

Hello, Our company, MENTALIDAD INVENCIBLE, S.L. (Spain), has received an "Identity Validation Failed" status in Azure Artifact Signing. We experienced technical errors with AU10TIX and Microsoft Authenticator during identity verification. Our…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,806 questions
asked 2026-11-04T16:57:20.81+00:00
Mentalidad Invencible 0 Reputation points
commented 2026-11-04T17:00:43.9266667+00:00
Mentalidad Invencible 0 Reputation points
0 answers

Sanitizing Default Error Messages in Entra External ID

I have Azure Front Door and Cloudflare set up with my Entra External ID tenant, and I call the endpoints directly using a configured custom domain, for example: https://custom.contoso.com/{tenant-id}/signup/v1.0/start For an invalid registration…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-11-04T16:37:36.66+00:00
Jinki Lee 100 Reputation points
0 answers

Store / Ingestion API with Subscriptions

It seems like app add-ons typ=Subscription can not be managed by the API https://learn.microsoft.com/en-us/windows/uwp/monetize/manage-add-ons . This is really really bad already! I would like to create all packages (including subscriptions) via API…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

806 questions
asked 2026-11-04T14:15:24.48+00:00
OneUser1 0 Reputation points
0 answers

Custom apex domain returns 404 on some front-end instances after moving it between Static Web Apps

Our Static Web App (default host brave-stone-0ddf08503.7.azurestaticapps.net) has two custom domains: theailab.co.uk (apex, Azure DNS alias A record) and www.theailab.co.uk (CNAME). Both are validated and ready in the portal. The apex returns Azure's…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,521 questions
asked 2026-11-03T18:46:13.0933333+00:00
Finlay Carmichael 0 Reputation points
commented 2026-11-04T13:17:52.5166667+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

Azure Backup: Old recovery points not deleting despite expiry — Need backend cleanup

Problem description I am experiencing an issue where two old recovery points from March 2023 remain in my Azure Backup vault, even though the retention policy was shortened over a year ago and those points are well past their expiry date (also in 2023).…

Azure Backup
Azure Backup

An Azure backup service that provides built-in management at scale.

1,834 questions
asked 2026-11-03T13:33:59.1733333+00:00
Jeremy Kropf 25 Reputation points
edited a comment 2026-11-04T11:28:37.71+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Store app submission blocked by tax/payout error after completing all requirements

New Microsoft Store developer account (Individual). Account status is Active. Tax profile completed. Payout profile completed. Tax/payout assignments completed. More than 48 hours have passed. First paid Store app. Submit button is greyed out with the…

Microsoft Partner Center | Other
asked 2026-11-04T11:26:30.21+00:00
Lachlan1 0 Reputation points
0 answers

Check that the details in all fields are correct or try a different card.

I need to know if you have the same issue I keep change the card many cards same note "Check that the details in all fields are correct or try a different card".

Microsoft 365 and Office | Other
asked 2026-11-04T09:19:27.4166667+00:00
Asaad Ramo 0 Reputation points
commented 2026-11-04T10:31:56.5466667+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
0 answers

Investigation Request: Azure Document Intelligence Processed Pages Discrepancy – September 2026

1. Issue Summary We have identified a significant discrepancy between the number of pages recorded by our application and the page count reported in the Azure Portal for Azure AI Document Intelligence during September 2026. Our application-side…

Azure Document Intelligence in Foundry Tools
asked 2026-10-20T03:24:43.39+00:00
Gu, Chuanyang | CNTD 0 Reputation points
commented 2026-11-04T08:50:27.9233333+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

Assistance Required – Issues with Azure OpenAI Image Edit API (gpt-image-2)

Dear Microsoft Azure Support Team, We are currently integrating Azure AI models into our application and have encountered issues specifically with the Image Edit API. Details below: gpt-image-2 When invoking the images/edits endpoint, the request is…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,141 questions
asked 2026-11-04T06:52:37.16+00:00
az51 0 Reputation points
commented 2026-11-04T08:49:59.03+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

How to fix XBOX Remote play displaying a black screen every time it launches after initial setup

When I try to remote play my Xbox from another location, the app/browser connects and then shows a black screen, this will continue until I manually disconnect, The Xbox has its remote play features enabled, and the feature works the very first time I…

Windows for home | Windows 11 | Gaming
asked 2025-08-29T18:01:10.91+00:00
Sarah Duran 10 Reputation points
commented 2026-11-04T06:26:28.3366667+00:00
SUVA UPRETI 0 Reputation points
0 answers

Artifact Signing: Verified ID submission fails with HTTP 500 / callback_failure / 403 after successful Face Check

I am trying to complete organization identity validation for Azure Artifact Signing using an AU10TIX Verified ID and Microsoft Authenticator on an iPhone. Face Check succeeds, but submitting the credential fails repeatedly. The Authenticator logs…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,806 questions
asked 2026-11-03T16:11:12.2+00:00
Andi Rexha 0 Reputation points
commented 2026-11-04T05:49:35.26+00:00
Meha-MSFT 2,625 Reputation points Microsoft Employee Moderator
0 answers

Microsoft Sentinel auto-resolving to "Simple mode" rather than "KQL mode".

Regardless of the setting being enabled to "Select the mode you would like Log Analytics to be in default" - see attached image - sentinel has recently been automatically opening Log Analytics in simple mode. Whilst this obviously isn't a huge…

Microsoft Security | Microsoft Sentinel
asked 2026-11-04T05:29:44.0066667+00:00
Arthur Williams 0 Reputation points
0 answers

Hỗ Trợ Tài Khoản Mất Liên Kết Xác Thực

tài khoản 365 của tôi bị mất Liên Kết Xác Thực authen có các nào để khôi phục không?

Microsoft Security | Microsoft Authenticator
asked 2026-11-04T04:26:01.5266667+00:00
pcnghean279 0 Reputation points
0 answers

What Is The PUADlManager:Win32/Bandoo?

I only have the M.D.A. as my only line of defense,and weird as it may sound to you?,the dangerous downloaded jzip program went through with no issues whatsoever, and then sent the downloaded program to VirusTotal.com,after the scan was completed,it was…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-11-04T02:05:54.47+00:00
maroner pierre 80 Reputation points