Managing external identities to enable secure access for partners, customers, and other non-employees
4,035 questions with Microsoft Security | Microsoft Entra | Microsoft Entra External ID tags
B2B guest invitations blocked tenant-wide — "Invitations are blocked for this directory due to suspicious activity" — request review and removal of block
** Hello, I am the Global Administrator of the tenant below. All B2B guest invitations in our tenant are failing tenant-wide, and Microsoft Graph returns an explicit fraud-hold error asking us to contact support. I am requesting an investigation and…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
External ID (CIAM): local email+password sign-ins for some users no longer validated in our tenant; admin password resets ineffective
Since mid-July 2026, a growing subset of customers in our Entra External ID tenant, specifically local email+password accounts whose email domain is verified in another Entra tenant, can no longer sign in. Failed attempts produce no sign-in log entries…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Azure AD B2C Supported Countries for SMS
Hello, I had a question pertaining to Azure AD B2C regarding SMS that I couldn't find in the docs. What countries do Azure AD B2C support for SMS? Thank you.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
EEID to Entra ID OIDC federation with private_key_jwt not client_secret
You can now federate EEID with Entra ID via OIDC not via guest: https://learn.microsoft.com/en-us/entra/external-id/customers/how-to-entra-id-federation-customers I have this working with client_secret, but cannot get it to work with the private_key_jwt…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Entra External Id: Password Change Experience for Authenticated Customers
I am implementing Microsoft Entra External ID for Customers (CIAM) as the identity provider for our customer-facing web portal and mobile application. While reviewing the Microsoft documentation and building the solution, I found extensive documentation…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
"A transient error has occurred. Please try again." with code 90202
Hi! We're having reports of users being unable to finish their "forgot my password" user flow, hitting the error described in the title. We've checked everywhere on our end and can't figure out what could be causing this. Could you provide any…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Mandatory passkeys guidance
I have been told that my ID uses an external sign-in. A recent email I received said passkeys will be required. I need some guidance and assistance. I have had authentication issues in the past (unable to access resources) which makes me very nervous and…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Users from internal domain rpsconsulting.in are able to access the application, but external users are unable to access, we have also configure B2B collabration
We have configured B2B integration and users from internal domain rpsconsulting.in are able to access the application, but external users are unable to access.
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
External ID – Microsoft Account (LiveID) Custom OIDC Provider Not Selected During Username Discovery
Hello Microsoft Support Team, I am experiencing an issue with Microsoft Account (MSA / LiveID) authentication in an External ID tenant and would like assistance understanding whether the current behavior is expected. Environment External ID Tenant …
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
AI answer
Backup Authenticator without iCloud
Most Enterprise devices block iCloud backups. How can we backup Authenticator to Microsoft cloud/account on iPhone similar to Android?
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
MFA enrollment wizard loops indefinitely — personal MSA admin locked out of Entra external tenant
I'm the only admin of a Microsoft Entra External ID tenant, signing in with a personal Microsoft account (gmail). Since this week, every sign-in to entra.microsoft.com or portal.azure.com shows "Let's keep your account secure" — clicking Next…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Global Admin cannot invite guest users – “Insufficient privileges”
I am a Global Administrator in our Microsoft Entra tenant. All guest invitations are failing with the message: “User invitation failed. Insufficient privileges to complete the operation.” This occurs for all users and all invite methods. This started…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
External ID mixed user flow: returning federated users hit the local email/password screen on re-authentication instead of their IdP
TLDR: Returning federated users to an external entra sign in are presented with a pre-filled screen of their CIAM <guid>@<tenant>.onmicrosoft.com account - which they cannot use as they are federated and have to back out and re-choose their…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Is "Remember MFA on trusted device" supported for external tenant accounts created through a user flow?
Here's the scenario I'm wondering about: I have setup an external tenant with Entra External ID. I have a sign-in / sign-up user flow created and associated with a .NET core application. A conditional access policy is setup to require MFA for all…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
I need help setting up a Microsoft work account and I want to make sure I don’t break anything.
Hi, I need help setting up a Microsoft work account and I want to make sure I don’t break anything. My situation: My company email runs on Google Workspace. It must keep working, I cannot lose email. I already have a Microsoft Entra tenant (I created…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Entra external tenant - require risk remediation
From this documentation link: Require risk remediation is not supported for external and guest users because Microsoft Entra ID doesn't support session revocation for those users. Does require risk remediation apply to external users who are members…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
CIAM External ID: Microsoft Account (MSA) federation failing with redirect_uri invalid
I have an external tenant. It has these identities configured (as a default, I did not add any of these identities manually): Microsoft Entra ID Email one-time passcode Microsoft When a user attempts to sign in with a Microsoft Account, the…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
How to create a custom OTP email
I'm using Entra External ID along with msal for authenticating users. I would like to create a custom OTP email with my own branding. I attempted to follow the following article:…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Accessing Partner VMs
Hi, How to Secure Access to Multiple Partner-Network VMs from the Corporate Network Using Single Sign-On (SSO), Eliminating Multiple Passwords without compromising security and compliance. Thank you!!
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
Unable to delete orphaned Microsoft.AzureActiveDirectory/ciamDirectories resource after failed provisioning
I created a Microsoft Entra External ID (CIAM) tenant from Azure Portal. Provisioning failed. Now the resource still exists inside Azure Resource Manager. Resource type: Microsoft.AzureActiveDirectory/ciamDirectories ProvisioningState: Failed Tenant…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees