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My account got hacked and the hacker changed the email and I can't get in.

Hello. I had an xbox live account with the email ******@gmail.com and the gamertag is v1aas. This was my main xbox account where I had all my games and did literally everything on my xbox. A lot of my accounts got hacked a couple months ago and that…

Windows for home | Other | Security and privacy
asked 2025-11-15T00:30:01.5666667+00:00
rebecca means 15 Reputation points
commented 2026-11-09T11:01:11.8066667+00:00
Zachary 5 Reputation points
1 answer

Need to fix microsoft word

I am opeing a word document and the feedback is "word is running into an error", how do I solve it?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-09T09:22:12.93+00:00
Gabriel Muzuka 0 Reputation points
commented 2026-11-09T10:59:52.0266667+00:00
Ron Barker 2,375 Reputation points
1 answer

ms word not opening

my ms word was not working, when will i try to open it was asking repair and i've clicked the repair button so many times still it was not opening

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-09T10:43:42.5266667+00:00
jetti yaswanth 0 Reputation points
commented 2026-11-09T10:55:09.12+00:00
Ron Barker 2,375 Reputation points
1 answer

Authenticator faliure issue

One of code of microsoft authenticator app is not displaying so please help me with this issue

Microsoft Security | Microsoft Authenticator
asked 2026-11-09T10:53:20.4666667+00:00
Nidan jain 0 Reputation points
answered 2026-11-09T10:54:30.06+00:00

AI answer

1 answer

Why when Learning Path from course syllabus is completed course status is not changed to completed?

I have completed Learning Path Empower your workforce with Microsoft Copilot for the course Empower your workforce with Microsoft 365 Copilot Use Cases. Learning Path status is - completed, but course status remains Continue self-directed learning. What…

Community Center | Not monitored
asked 2026-11-09T09:09:02.04+00:00
Smirnova, Jelena (Cognizant) 0 Reputation points
edited the question 2026-11-09T10:45:50.6933333+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
1 answer

Smart app control

Can you help. It says we're sorry, but word has run into an error that is preventing it from working correctly. Word will need to be closed as a result.

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,088 questions
asked 2026-11-09T10:32:46.23+00:00
Saul Jammeh 0 Reputation points
answered 2026-11-09T10:33:03.42+00:00

AI answer

1 answer

Problem with renewing the federation certificate

Hi, I my organization we have the Exchange Cluster based on Exchange SE on Windows Server 2025. I'm trying to renew the federation certificate but I have connetions problems? I generated a new certificate i added it as a next federation…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,212 questions
asked 2026-11-09T08:55:04.65+00:00
Adam Kołodziejski 21 Reputation points
answered 2026-11-09T08:57:03.4466667+00:00

AI answer

1 answer

Inquiry About Progression to Higher Azure Credit Tier

We are currently part of the Microsoft for Startups Founders Hub program at the $50,000 Azure credits tier. Our current credits are expected to expire in July 2026. I would like to inquire about the process and eligibility requirements for progressing to…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

794 questions
asked 2026-05-12T14:56:56.0666667+00:00
Ninsiima, Daniel 5 Reputation points
commented 2026-11-09T08:34:36.15+00:00
J Miller 0 Reputation points
1 answer

Organization identity validation: "You need permission" — verification link signs into "Microsoft Accounts" tenant instead of enrollment tenant

Our Organization (Public) identity validation for Artifact Signing is stuck at "Action Required". When I open the verification link, I get: "You need permission. You are currently logged in as <my account> on Entra Azure tenant…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,806 questions
asked 2026-11-09T08:31:03.59+00:00
현성 김 0 Reputation points
answered 2026-11-09T08:32:16.9633333+00:00

AI answer

1 answer

How to deactivate this

Ineed to remove my card details from Azure .But active subscription optio prevents me from that.So i need to deeactivate this too

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,176 questions
asked 2026-11-09T08:22:48.42+00:00
TS 0 Reputation points
answered 2026-11-09T08:23:29.9666667+00:00

AI answer

1 answer

South Korea: Artifact Signing organization validation failed after successful Verified ID - request backend review

Our Public / Organization identity validation for Azure Artifact Signing changed to Validation Fail with no reason shown in the portal. Please route this to the Artifact Signing identity-validation team for a backend review before we resubmit. …

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,806 questions
asked 2026-11-09T08:20:28.37+00:00
명진 나 0 Reputation points
answered 2026-11-09T08:21:30.2766667+00:00

AI answer

1 answer

Microsoft Advertising Shopping: offers Active in Merchant Center but new campaign shows "No products targeted" since Nov 4, 2026

Hello, Since November 4, 2026 at about 01:00 UTC, our two active Shopping campaigns (F****, one Standard Shopping campaign and one S**** remarketing campaign) almost stopped serving at the same time. No change was made on our side: no change to bids,…

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2026-11-06T20:27:43.69+00:00
Stephane F 0 Reputation points
edited an answer 2026-11-09T08:15:16.27+00:00
MS Advertising - Vahid 580 Reputation points Microsoft External Staff Moderator
1 answer

How to remove my card details

The subscription in scope is in Warned state, which indicates a billing lifecycle problem such as being past due, canceled, or expired. This points to an account/billing issue rather than a service outage. Managing payment methods also requires the…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

794 questions
asked 2026-11-09T07:55:17.66+00:00
TS 0 Reputation points
answered 2026-11-09T07:56:31.53+00:00

AI answer

1 answer

how to recover account if emial is changed by a hacker

hacker changed email and password and i cant seem to do something what do i do

Microsoft Security | Microsoft Identity Manager
asked 2026-11-09T07:51:14.8+00:00
arecovery 0 Reputation points
answered 2026-11-09T07:51:31.5133333+00:00

AI answer

1 answer

I can't login to my microsoft account.

I am writing this question with a different microsoft account. Today 9/11/2026 I tried to login to my account but failed. It showed that the email is not recognized. I tried contacting support and the sign in helper tool but it had the same problem of my…

Microsoft Security | Microsoft Authenticator
asked 2026-11-09T07:15:45.93+00:00
Arnav 0 Reputation points
edited the question 2026-11-09T07:34:57.83+00:00
Arnav 0 Reputation points
1 answer

Request to Remove Payment Card from Azure Account

Hello Microsoft Azure Support Team, I would like to request your assistance in removing my saved debit/credit card from my Azure account. I initially registered for an Azure Free Account to explore Azure services. However, I no longer wish to use Azure…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,176 questions
asked 2026-11-09T07:31:19.8133333+00:00
TS 0 Reputation points
answered 2026-11-09T07:32:12.1866667+00:00

AI answer

1 answer

Azure App Service: "Cannot find Subscription with name" when creating Microsoft.Web/serverfarms (Linux)

I am trying to create an App Service Plan (Linux) for a .NET 10 API, and creation fails with the same error in both the Azure Portal and Azure CLI. Error: text Cannot find Subscription with name <subscription-id>. Environment: Subscription state:…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,151 questions
asked 2026-11-07T01:29:39.9633333+00:00
Kevin Pomerantz 0 Reputation points
answered 2026-11-09T07:17:38.53+00:00

AI answer

1 answer

Azure App Secret Expiring: Applications Configurator Prod

Please help to renew the key App Registration: Applications Configurator Prod App ID: 1749ebac-9ecd-4997-9086-de935e00a40e Secret Name: pis_client_secret_local Expiry Date: 2026-12-09 14:59:07 Days Until Expiry:…

Azure DevOps
asked 2026-11-09T07:13:41.56+00:00
Vanitha M 0 Reputation points
answered 2026-11-09T07:14:26.95+00:00

AI answer

1 answer

Microsoft sign-in fails inside Outlook, Teams and Gmail on new Samsung Galaxy S26 Ultra (works in Chrome)

Hello Microsoft Support, I recently bought a Samsung Galaxy S26 Ultra (One UI 9) and I cannot sign in with my Microsoft account in any app. I would like to know if this is a known issue and whether a fix is planned. PROBLEM In Outlook and Teams, the…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-11-08T12:50:13.3166667+00:00
Victor Clipa 0 Reputation points
commented 2026-11-09T05:16:15.3633333+00:00
Hornblower409 19,070 Reputation points
1 answer

Artifact Signing organization validation returns "You need permission" despite accepted guest and Identity Verifier access

Our existing Public organization identity-validation request remains Action Required. Its Azure portal continuation link redirects to credentials.microsoft.com and returns "You need permission." We confirmed: The primary validation email…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,806 questions
asked 2026-11-09T05:11:23.4733333+00:00
Doel Garcia 0 Reputation points
answered 2026-11-09T05:12:21.7666667+00:00

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