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Lossed access to my Authenticator

Hi, I have most access to my Authenticator device. Would it be possible to reset it?

Microsoft Security | Microsoft Authenticator
asked 2026-08-13T12:09:37.98+00:00
Christoffer Widding 0 Reputation points
answered 2026-08-13T12:09:55.06+00:00

AI answer

1 answer

Microsoft Rewards Redemption

I keep getting the message that I cannot access my points because I am not in the correct region. I am in the US but it thinks that I am in the UK. Ive checked repeatedly and my account says US.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,089 questions
asked 2026-08-13T11:59:28.94+00:00
Tony Hall 0 Reputation points
answered 2026-08-13T11:59:44.5766667+00:00

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1 answer

Artifact Signing organization identity validation failed with no reason shown — guidance before resubmitting

Our Azure Artifact Signing (formerly Trusted Signing) organization identity validation has status Failed, but the Azure portal does not show a failure reason. The identity validation details only show the submitted organization data, the uploaded…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,116 questions
asked 2026-08-13T11:15:36.46+00:00
Engin Cakaloglu 0 Reputation points
answered 2026-08-13T11:16:14.3333333+00:00

AI answer

1 answer

"Show Search Highlights" option is missing, using Windows 10 22H2, with latest ESU update.

Hello, since I've updated Windows 10 to ESU updates, I've noticed something, is that the Search Highlights option is missing... Any way to bring it back? Windows 10 22H2 19045.7548

Windows for home | Windows 10 | Cortana and search
asked 2026-08-13T11:04:46.3866667+00:00
VERDURE, Simon 0 Reputation points
edited the question 2026-08-13T11:06:05.6933333+00:00
VERDURE, Simon 0 Reputation points
1 answer

After passing exam, Didn't receive certificate yet

I have completed az-900 examination on 1 Aug 2026 and passed too but I haven't received certificate yet.

Community Center | Not monitored
asked 2026-08-13T10:37:21.4066667+00:00
Gokul Krishna R 0 Reputation points
edited the question 2026-08-13T10:38:40.8733333+00:00
TP 162K Reputation points Volunteer Moderator
1 answer

Still can't log into Personal Vault on my iMac

This has been going on for months now. I'm not interested in using a different browser or using incognito mode. Fix it or I'm off to iCloud.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-13T10:30:31.25+00:00
Chris Monnelly 0 Reputation points
answered 2026-08-13T10:30:46.8566667+00:00

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1 answer

Application Gateway V1 frontend unreachable (connection timeout) — backend healthy, NSGs correct, fresh restart with new IP didn't help

Our Application Gateway (V1 SKU) "EnFMGateway" is completely unreachable from the public internet on ports 80/443, even after a full stop/start (which assigned a new public IP: 20.74.250.181). Backend health shows Healthy, VM is running…

Azure Firewall
Azure Firewall

An Azure network security service that is used to protect Azure Virtual Network resources.

879 questions
asked 2026-08-13T10:03:35.8766667+00:00
Saeed Anwar 0 Reputation points
answered 2026-08-13T10:03:56.59+00:00

AI answer

1 answer

Microsoft for Startups Milestone 2 stuck 6+ weeks, documents submitted, no review (Application ID 3633168)

Hello Microsoft for Startups / Azure Startups team, I'm trying to reach Milestone 2 ($5,000 credit upgrade). I already have Milestone 1. The blocker is a Cognitive Services Gating review for Azure OpenAI access that has been open for six…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,558 questions
asked 2026-08-13T09:52:55.8333333+00:00
lewis dyer 0 Reputation points
answered 2026-08-13T09:53:15.9433333+00:00

AI answer

1 answer

Scanned Documents Location

I just scanned a document which is saved to my laptop, but I can't find it. Please help me locate it.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-08-13T09:26:55.2+00:00
JJ Varma 0 Reputation points
edited a comment 2026-08-13T09:50:39.1533333+00:00
Ramesh 179.7K Reputation points Volunteer Moderator
1 answer

Azure Application Gateway Forwarding without Listener

In an effort to set up Azure Application Gateway to forward to an Azure Container Environment, I discovered that it was not routing to the the application I wanted. It was forwarding to a different backend pool. Since this was for testing I removed the…

Azure Application Gateway
Azure Application Gateway

An Azure service that provides a platform-managed, scalable, and highly available application delivery controller as a service.

1,392 questions
asked 2026-08-10T16:14:43.77+00:00
Britt Tucker 40 Reputation points
commented 2026-08-13T09:13:33.99+00:00
P Kamala 0 Reputation points Microsoft Employee Moderator
1 answer

AI-900 Certification Missing from Microsoft Learn Profile

Hello Microsoft Credentials Support Team, I am contacting you regarding my Microsoft Azure AI Fundamentals (AI-900) certification. I received the congratulations email confirming my achievement, but when I sign in to Microsoft Learn using the same email…

Community Center | Not monitored
asked 2026-08-13T05:37:14.7333333+00:00
keshika rastogi 0 Reputation points
edited the question 2026-08-13T09:06:02.8166667+00:00
Gérard Oomens 129.7K Reputation points Volunteer Moderator
1 answer

I dont have a legal last name

I am trying to register for Az 900 certification but i dont have a legal Last Name. How do i proceed or what do i enter in my legal name?

Community Center | Not monitored
asked 2026-08-13T08:40:51.5666667+00:00
Ayesha 0 Reputation points
edited the question 2026-08-13T09:00:34.92+00:00
Gérard Oomens 129.7K Reputation points Volunteer Moderator
1 answer

cannot open shared files in onedrive

Recently last 2-3 days the shared files on one drive are not opening. the popn is blank. I tried everything, diffrent browser, log out log in, different network but problem persists. Thev file can be downloaded, but it does not open in pop up window, the…

Microsoft 365 and Office | OneDrive | Other | MacOS
asked 2026-08-13T07:58:27.1533333+00:00
Jameel Sayed 0 Reputation points
answered 2026-08-13T07:58:45.5066667+00:00

AI answer

1 answer

Auto Fill Option Not appear in a file of Excel

Hia Wish you can help. Regarding to subject; I have an excel file. The database come with columns Date, order numbers I usually drag down date from cell to another same to order numbers olumn All of sudden Auto Fill Option doesn't appear. I then click →…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-08-13T07:49:15.7533333+00:00
kwong arcadia 0 Reputation points
answered 2026-08-13T07:49:33.52+00:00

AI answer

1 answer

Terraform using : how to fix this issue with detail error"Terraform encountered problems during initialisation"

Hello, support team: when use terraform template to create a new storage account in a new subscription through cloud shell in Azure portal, always face an issue in Cloud shell: --nano main tf save a file --terraform init feedback: how to fix…

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,891 questions
asked 2026-08-13T07:31:40.3133333+00:00
rain purple 340 Reputation points
answered 2026-08-13T07:32:11.4866667+00:00

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1 answer

Static Web Apps: deploymentAuthPolicy stuck on "GitHub" (OIDC), can't switch back to DeploymentToken — GitHub Actions deploy fails with "api key was invalid"

I have a Static Web App (Free tier) connected to a GitHub repo, deploying via the classic Azure/static-web-apps-deploy@v1 action with azure_static_web_apps_api_token set from a GitHub secret. Every deployment now fails at the "Build And Deploy"…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,480 questions
asked 2026-08-13T06:34:47.9+00:00
ZenixHub Labs 5 Reputation points
answered 2026-08-13T06:35:06.1833333+00:00

AI answer

1 answer

Recovering hacked account.

My microsoft account was hacked few weeks ago through my outlook app. Hacked changed the primary email, password and removed my phone number. I have the new email that they added from the security emails. I’m still logged into my outlook app with my…

Microsoft 365 and Office | OneDrive | For home | iOS
asked 2026-08-13T01:12:04.9566667+00:00
Dilmohan Singh 0 Reputation points
commented 2026-08-13T05:36:19.02+00:00
John Jefferson Doyon 83,030 Reputation points Independent Advisor
1 answer

VMConnect Enhanced Mode Feature Request - for RDCMan

I'm using RDCMan for connect VM, but RDCMan not support Enhanced Mode

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,376 questions
asked 2026-08-13T04:56:20.61+00:00
ZHENG ZHAO 0 Reputation points
answered 2026-08-13T04:56:32.9666667+00:00

AI answer

1 answer

Replacing Computer On my MS Account Devices

How do I replace a old computer on my account with a another newer one?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-08-13T03:47:00.1766667+00:00
Brian Rennie 0 Reputation points
commented 2026-08-13T04:25:33.7533333+00:00
John Jefferson Doyon 83,030 Reputation points Independent Advisor
1 answer

My sent emails are disappearing in Outlook and being replaced with empty drafts

Hi there, I have a problem that has been going on for many months and progressively worsening. My sent emails are disappearing and being replaced with empty draft emails. This has been happening over the last maybe 6 months and each time up to a whole…

Outlook | MacOS | New Outlook for Mac | For business
asked 2025-11-27T11:57:44.1033333+00:00
Michelle 0 Reputation points
commented 2026-08-13T04:23:58.38+00:00
Paul Peters 0 Reputation points