Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,370 questions
472,187 questions with Microsoft 365 and Office-related tags
2 answers
I upgraded 365 to Premium today but Copilot has not upgraded and is not available in Word
I upgraded 365 to Premium today but Copilot has not upgraded and is not available in Word. It indicates that my sub has timed out. Please restore to Premium status
Microsoft 365 and Office | Word | For home | MacOS
asked 2026-05-09T00:54:10.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 69%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Denton
0
Reputation points
answered 2026-05-09T03:08:59.91+00:00
John Jefferson Doyon
68,435
Reputation points
Independent Advisor
1 answer
Reload to continue
Microsoft 365 and Office | Loop | Other
Microsoft 365 and Office | Loop | Other
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
307 questions
asked 2026-05-08T20:27:12.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 74%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAY%3C/text%3E%3C/svg%3E)
Anusha Yepuri (UK)
0
Reputation points
answered 2026-05-09T03:05:25.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 40%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Somil Jain
80
Reputation points
2 answers
Copilot gone from word pulldown menu
Copilot gone from word pulldown menu Copilot gone from word pulldown menu Copilot gone from word pulldown menu Copilot gone from word pulldown menu Copilot gone from word pulldown menu Copilot gone from word pulldown menu Copilot gone from word pulldown…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,957 questions
asked 2026-05-09T02:26:22.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 0%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Donald Collins
0
Reputation points
answered 2026-05-09T03:04:06.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
167.5K
Reputation points
Independent Advisor
1 answer
Can’t sign in to my school email account because logged out of Authenticator app
I can’t log in to my school about because I no longer have access to the Authenticator codes. I switched phone and no longer have access to my old phone where the app is sending the codes. The SMS option doesn’t show up for me either. I’ve tried logging…
Microsoft 365 and Office | Subscription, account, billing | For education | Android
Microsoft 365 and Office | Subscription, account, billing | For education | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
21 questions
asked 2026-05-08T22:04:15.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 1%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Robles, Britney
0
Reputation points
edited the question 2026-05-09T02:57:24.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel-N
16,660
Reputation points Microsoft External Staff
Moderator
1 answer
Authentificator
I lost access to my Microsoft Authenticator and I cannot access my student email on a new device. The verification code is only available inside the Authenticator app. I need an MFA reset or Authenticator reset for my student account.
Microsoft 365 and Office | Subscription, account, billing | For education | Android
Microsoft 365 and Office | Subscription, account, billing | For education | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
21 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 8%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
Hello, I am following up on my refund request for my Microsoft 365 annual subscription purchased on March 31, 2026 for $109.99 (Visa ending in 4250). I canceled the subscription within 4–5 days of purchase, well within the 30‑day refund window. I submitt
Upgraded to the $109.99 package (paid by visa on 3/31/2026. I can provide screenshot). Decided to cancel only a few days later. I did click ‘cancel’, and read the notice about full refund if canceled within 30-day period. Email address on account may…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,399 questions
asked 2026-05-09T02:55:35.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 35%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Charlotte Coates
0
Reputation points
answered 2026-05-09T02:55:49.96+00:00
Q&A Assist
2 answers
One of the answers was accepted by the question author.
A cheaper subscription of microsoft 365 for Australian pensioners
hi. im now an australian pensioner, and have used 7 paid for microsoft 365 for years. Is there a cheaper version i can buy? I also have to renew subscription on the 16th of May 2026. Thanks. Jacob Hoeksema
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
24,531 questions
asked 2026-05-09T01:09:40.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 98%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
JACOB HOEKSEMA
0
Reputation points
answered 2026-05-09T02:50:57.55+00:00
Sumit
43,796
Reputation points
Volunteer Moderator
2 answers
Error message when switching card payment information
I am getting an error message when switching my credit card to another. I am not able to access micrsoft word due to this delay. I need this fixed asap but there is no customer service contact to fix this.
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,760 questions
asked 2026-05-09T02:07:16.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Andrea Whiteman
0
Reputation points
answered 2026-05-09T02:49:47.4333333+00:00
Sumit D - IA
167.5K
Reputation points
Independent Advisor
2 answers
Cancle subcription power bi pro
I am having an issue with my Power BI Pro subscription. I want to cancel the automatic renewal to avoid being charged again, but the “Save” button is disabled when I select “Cancel on expiration” in the Microsoft Admin Center. Could you please help me…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,479 questions
asked 2026-05-08T07:53:09.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
Nguyễn Tuấn Anh (BKVN-PKD)
0
Reputation points
commented 2026-05-09T02:48:37.13+00:00
Nguyễn Tuấn Anh (BKVN-PKD)
0
Reputation points
1 answer
Transfer Ownership of Microsoft Forms
The user has left the company, and her account is disabled but not deleted. She is the owner of one of our Microsoft Forms. I need to transfer ownership of this form. I tried re‑enabling the account and transferring ownership, but when I accessed the…
Microsoft 365 and Office | Microsoft Forms | For business
Microsoft 365 and Office | Microsoft Forms | For business
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
1,628 questions
asked 2026-05-04T06:19:05.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 40%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZW%3C/text%3E%3C/svg%3E)
zohra waqar
0
Reputation points
commented 2026-05-09T02:46:14.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
11,420
Reputation points Microsoft External Staff
Moderator
1 answer
App not syncing with OneDrive from ipad
My app on my iPad is not syncing with OneDrive. I have tried to do it by manual sync, auto sync, logging out and logging in again - no success. Want help. Thanks
Microsoft 365 and Office | OneDrive | For business | iOS
Microsoft 365 and Office | OneDrive | For business | iOS
A Microsoft file hosting and synchronization service.
203 questions
asked 2026-05-09T01:46:48.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sunil Damle
0
Reputation points
answered 2026-05-09T02:39:57.8266667+00:00
Jade Ng
11,420
Reputation points Microsoft External Staff
Moderator
2 answers
I am unable to open a document sent to me by email which I need to review and sign
I am unable to open a document sent to me by email so that I can review and sign
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,055 questions
asked 2026-05-09T01:59:31.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 41%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Daphne Kneale
0
Reputation points
answered 2026-05-09T02:35:19.6333333+00:00
EmilyS726
228.7K
Reputation points
Independent Advisor
2 answers
Word、Excel error
ノートパソコンでWord,e\Excelにアクセスしようとしているのですが、このメッセージが表示され続けます。 個人用のアカウントを依然入れたことがあるのですがその資格情報も登録がなく、再 起動も試したのですが解決しません
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,020 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 1%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
How do I install older versions of microsoft that weren't purchased through Microsoft?
I have an old activation key for Microsoft Office Professional Plus 2016 and a download disc but the disc is broken. I have tried installing from direct links for specifically Office 2016 that I've found through forums but the install auto downloads…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,532 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
word is not working
My Office account is paid for the whole year. I bought a new computer and signed in to my account, however, it is not working and asking to pay for the account again
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
19,451 questions
asked 2026-05-09T01:42:49.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 6%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
lena Lena
0
Reputation points
answered 2026-05-09T02:20:14.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
36,975
Reputation points
Independent Advisor
1 answer
OneNote web clipper for chrome not working,
Repeated attempts to use the OneNote Web Clipper extension in Chrome have failed, and none of the suggested fixes solves the problem.
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,885 questions
asked 2026-05-08T18:22:59.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 34%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Michael Totty
5
Reputation points
answered 2026-05-09T02:15:38.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
7,835
Reputation points Microsoft External Staff
Moderator
4 answers
Microsoft 365 issue opening .pdf
every .pdf file word opens will not display correctly. why ?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,957 questions
asked 2025-10-28T18:53:33.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 18%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
tk mann
0
Reputation points
commented 2026-05-09T02:09:49.5866667+00:00
Daphne Kneale
0
Reputation points
4 answers
How can I add another table page to an existing table
I have a table that covers one whole page. How can I add another page with the same table properties?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
61,957 questions
asked 2026-05-08T17:24:29.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 48%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Art Lowell
0
Reputation points
edited an answer 2026-05-09T01:19:23.4066667+00:00
Suzanne S Barnhill
277.4K
Reputation points MVP
Volunteer Moderator
2 answers
Copied table "jumps" to other area of document than where the cursor is even passing other tables when pasting. Why and how to stop it
Again found a related answer but locked and with very little about "Make sure wrap around in not on" no other explanation on how to do this... So, I designed a table with 8 columns to fill my A4 in Landscape. Then I wanted to copy it to the…
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,138 questions
asked 2026-05-09T01:11:04.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 94%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Michel Munier
5
Reputation points
commented 2026-05-09T01:49:05.65+00:00
Stefan Blom
339.5K
Reputation points
1 answer
cant add phone number
i cannot add my phone number. i have followed the instructions given to add one and there is no option to add one at all
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,055 questions
asked 2026-05-09T01:45:03.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mylah Judd
0
Reputation points
answered 2026-05-09T01:45:14.75+00:00
Q&A Assist