32 questions with Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS tags

Sort by: Updated
1 answer

Need help installing MS Defender for users (Licenses are active)

Hello, I have 5 employees that I need to install MS defender. I have verified all have active licenses. I download Defender, try to login, and error states "You must use a personal or school account." I have been trying this for hours now. I…

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2026-04-16T17:14:09.0133333+00:00
Mykel G 0 Reputation points
edited an answer 2026-05-03T10:44:16.74+00:00
Nathan Roberts (SN) 11,391 Reputation points Volunteer Moderator
1 answer

Defender - I want to uninstall it

I have tried to remove Defenderfrom my Mac. Can you help?

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2026-02-24T18:41:06.0133333+00:00
Rebecca Nance 0 Reputation points
answered 2026-02-24T18:42:17.24+00:00

AI answer

1 answer

Microsoft Defender for Office 365

MY ACCOUNT WAS BLOCKED DUE TO SUSPICIOUS PATTERN DETECTED . PASSWORD CHANGED. HACKED EMAILS WERE SENT TO OFFICERS REQUESTING FALSE PAYMENTS DUE. CAN RECIEVE BUT BUT NOT SEND OUT

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2026-02-11T21:29:35.8833333+00:00
Michael Graham 5 Reputation points
answered 2026-02-11T21:29:45.9333333+00:00

AI answer

1 answer

Lost Access to Authenticator and Old Phone Number

Hello, I am unable to access my account because I no longer have access to my authenticator app or my old phone number linked to the account. Could you please assist me with verifying my identity and recovering access to my account? Thank you for your…

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2026-02-11T08:50:00.85+00:00
Vilanculo Paulino 0 Reputation points
answered 2026-02-11T08:50:11.2966667+00:00

AI answer

1 answer

Defender for Business licence not provisioning for endpoint onboarding

I have just added the Defender for Business licence , downloaded the onboarding package but it doesnt say anywhere what to do next.

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2026-02-04T19:53:28.2666667+00:00
Dean Ferguson 0 Reputation points
answered 2026-02-04T20:52:43.4333333+00:00
Marcelo Mendoza 10,685 Reputation points Independent Advisor
2 answers

why are my pop-ups blocked in my hotmail email account?

why are my pop-ups blocked in my hotmail email account?

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2026-01-08T18:38:21.0133333+00:00
craig fraser 0 Reputation points
answered 2026-01-08T19:14:41.66+00:00
John Oliver 11,630 Reputation points Independent Advisor
1 answer

Unable to switch account

ご担当者様 いつもお世話になっております 佐々木です チャット受付番号「<Mod remove PII> 」で指示を頂き連絡しました 現在、<Mod remove PII> で利用をしており、 https://myaccount.microsoft.com/organizationsを見ているのですが、 12月31日で利用しているChromeのアカウントが利用できなくなるので、 別のChromeのアカウントで見ようとしたら見れず連絡をしました …

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-12-26T07:54:46.72+00:00
HIROAKI SASAKI 0 Reputation points
commented 2025-12-29T14:33:29.6933333+00:00
Kai-H 18,195 Reputation points Microsoft External Staff Moderator
2 answers

Insert pdf or file wordds

Why can't I insert a picture or pdf? it kept saying "Sorry we could not insert few files, we can only insert jpg, jpeg,...

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-11-11T01:36:11.1433333+00:00
Assumpta Nai Thangkap 0 Reputation points
answered 2025-12-26T08:28:40.06+00:00
Kartik Pachare 0 Reputation points
2 answers

How to re log in my Microsoft Office Home & Student

After I went to the MacBook Genius Bar to fix my laptop, all the apps were deleted and my Microsoft account was logged out. Now, I am unable to use Microsoft applications (PowerPoint, Word, Excel) because I cannot remember the Apple ID or username I used…

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-12-21T12:29:25.08+00:00
answered 2025-12-21T14:17:16.1333333+00:00
Noel Macadangdang 16,820 Reputation points Independent Advisor
1 answer

Virtuous Email Sync Permissions

Virtuous Email Sync needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it. How do I grant this permission?

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-12-15T23:05:35.9866667+00:00
Reno Walsh 0 Reputation points
answered 2025-12-15T23:05:45.9033333+00:00

AI answer

1 answer

The content in Word is gone.

我在使用打開並onedrive上的WORD檔案時,原先打的數學公式突然跳成“???” 並且滑鼠跑成彩虹圈圈後,應用程式當掉,最後我上週儲存的檔案內容部分消失了。 我去版本紀錄找也都找不到那些公式!

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-11-25T06:28:38.3566667+00:00
Holly 0 Reputation points
commented 2025-11-25T06:29:13.7566667+00:00
Holly 0 Reputation points
1 answer

Request to unlink my phone number from old Developer Program account (Error 40901)

Hello Microsoft team, I am trying to register for a new Microsoft 365 Developer Program E5 sandbox using my company account (******@aitravel.jp). However, during the signup process, I receive the following error message: "We can't continue with…

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-11-05T10:52:02.8866667+00:00
iwata makiko 0 Reputation points
answered 2025-11-05T13:59:10.56+00:00
Anonymous
1 answer

You don’t currently qualify for a Microsoft 365 Developer Program sandbox subscription

I deleted my previous Developer Program account (Gmail) but I cannot register a new sandbox with my Outlook account. Error: “You don’t currently qualify for a Microsoft 365 Developer Program sandbox subscription.” Please unlink my phone number and…

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-11-05T12:27:58.7+00:00
iwata makiko 0 Reputation points
answered 2025-11-05T13:13:20.0266667+00:00
Anonymous
1 answer

puedo instalar microsoft 365 en un macOS ventura 13.7.8

ya pago office, solo quiero saber si puedo instalar la versión más reciente en un mac book pro con esa versión

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-11-04T21:01:55.4+00:00
Karen Hernández 0 Reputation points
answered 2025-11-04T21:59:40.33+00:00
Anonymous
1 answer

Not receiving emails from one individual, black circled x in front of my email address?

I am not receiving emails from one individual, other emails come through fine. Seems to only occur on Mondays, on Tuesdays emails come through fine. When I receive the 2nd request on Tuesday with a copy of the 1st email there is always a "black…

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-10-28T14:54:53.47+00:00
Kincer, Georganne (kincergl) 0 Reputation points
answered 2025-10-28T15:34:37.46+00:00
JC 8,225 Reputation points Independent Advisor
1 answer

Não Consigo acessar meu email

Não consigo acessar meu e-mail. Toda hora apresenta esse erro, as vezes com a mensagem (Too many request). Ja limpei cache, troquei de servidor e toda hora fica nisso

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-09-25T20:57:22.3433333+00:00
Leandro Cruz 0 Reputation points
answered 2025-09-25T21:40:48.2666667+00:00
Richard Trinidad 6,285 Reputation points Independent Advisor
1 answer

My gmail got an email saying that Microsoft 365 is set to renew.

Im in debt and cannot pay the Microsoft 365 subscription. It will not let me cancel the subscription because the email was sent to a gmail account. Please just find the subscription and take my credit card off as if I do not have an extra 100 dollars…

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-09-22T14:18:54.6166667+00:00
Grant 0 Reputation points
answered 2025-09-22T16:30:14.0766667+00:00
Palcouk 2,921 Reputation points
1 answer

Invoicing details

Hi ... I just renewed my subscription but would like an invoice in my business name please. How do I get that?

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-09-06T07:18:20.7833333+00:00
Craig Sterley 0 Reputation points
answered 2025-09-08T01:43:55.8066667+00:00
Zoevi-V 4,000 Reputation points Microsoft External Staff Moderator
1 answer

Is it possible to cancel and get a refund? I realize I have a student account of Microsoft office so I did not need to purchase it.

Hello, I recently purchased Microsoft office and i am wondering if it possible to cancel and get a refund. I realized shortly after purchase that I have student access to office/365, so there was no reason for me to buy it when it is offered through my…

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-08-05T01:57:39.6333333+00:00
Patrick Rowe 0 Reputation points
answered 2025-08-05T06:44:18.7133333+00:00
Xavier-D 8,585 Reputation points Microsoft External Staff Moderator
1 answer

MICROSOFT AUTHENTICATOR

It is asking me to use my microsoft authenticator to verify my account but then i never receive my code and when i go on https://aka.ms/mfasetup  it says Sorry, we're having trouble verifying your account. Please try again. View detail.

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2025-06-24T14:36:02+00:00
Anonymous