272 questions with Microsoft 365 and Office | Install, redeem, activate | For education | MacOS tags

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1 answer

How to download Office Home& Business 2024 after product key is entered and activated at Microsoft.com

A retail box of Office Home & Business 2024 1 PC/Mac was purchased and its product key entered under my credentials. It shows up under my account, Order History, Ordered within last 3mo. I don’t see a way of downloading it. Please help.

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-05-29T19:50:04.2366667+00:00
Lawrence Karlin 0 Reputation points
commented 2026-05-29T20:24:29.93+00:00
Lawrence Karlin 0 Reputation points
1 answer

locked out of my account

I have a new computer, a Neo, and transferred everything from my old computer, a MacBook Air, to my new computer. On my new computer, Excel automatically activated but word did not. I clicked on activate in the upper right hand corner of a blank word…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-05-19T21:34:25.4+00:00
Nellie Laughlin 0 Reputation points
commented 2026-05-21T04:29:11.09+00:00
Teddie-D 16,370 Reputation points Microsoft External Staff Moderator
2 answers

I cannot activate after update

Hello, I am currently an active student, but after a recent update, my Word app became view-only and says that I need to use a different account to edit documents. I am logged with my school account, and I would like to check whether my Microsoft 365…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-05-09T15:08:19.1933333+00:00
Kristopher Escobar 0 Reputation points
edited an answer 2026-05-12T15:04:07.6766667+00:00
Vy Nguyen 11,150 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Need help to upgrade Office 2021

Im currently using M365 solution, all good by my office package still stuck in 2021 version, how to update ? FYI: My license included in student email, so do I need to contact to my administrator? Or I can do it myself

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-04-18T05:31:32.24+00:00
Arjun Sharma 40 Reputation points
accepted 2026-04-21T00:40:27.4033333+00:00
Arjun Sharma 40 Reputation points
1 answer

Licenses for M365

I'm a student at Southern New Hampshire University and I'm attempting to use Microsoft 365, but it says I need to activate it. I've followed the tutorial for installation. I have a license key given to me. How to I resolve this to where I can utilize…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-03-22T14:04:56.0333333+00:00
Vonburg, Matthew 0 Reputation points
answered 2026-03-22T15:01:52.6133333+00:00
EmilyS_726 17,720 Reputation points Volunteer Moderator
1 answer

download office for education

It says my email is verified and when it takes me to the next page, it just keeps spinning and new loads

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-03-18T15:48:05.7966667+00:00
Hannah Newlon 0 Reputation points
commented 2026-03-19T18:17:56.9766667+00:00
Alexis-NG 16,185 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Office Download

Hello, My macbook air wont let me download the latest version of office. Is someone able to share the link/steps to download it for my mac which can only be updated to macOS12. I need to update my CV and some other things.

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-03-16T11:27:57.1633333+00:00
Henry Chulu 0 Reputation points
answered 2026-03-16T11:32:29.01+00:00
Gérard Oomens 122.8K Reputation points Volunteer Moderator
2 answers

Get rid of Microsoft Error reporting 2.2 on Mac

Updates keep saying error downloading - assume should delete obsolete files

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2025-12-08T01:33:21.8166667+00:00
Chris Degeling 10 Reputation points
commented 2026-03-10T04:16:32.8233333+00:00
aspector-3616 0 Reputation points
2 answers

Getting an old PIN for Office.

I purchased Office for Mac on an education discount, and was given a PIN in an old email which I no longer have access to. Since then, I've replaced the Mac, and was able to load the software but didn't have the PIN to start it. I do have a friend who…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-03-06T05:55:24.4033333+00:00
Jeffrey C 0 Reputation points
commented 2026-03-09T09:04:24.06+00:00
Michelle-N 16,635 Reputation points Microsoft External Staff Moderator
1 answer

Not received LinkedIn Premium link after subscription

Hello, I have verified my student status after purchasing the Microsoft 365 bundle pack. In the same I was supposed to receive a LinkedIn subscription for one year register link after 7 days. It's been almost 3 weeks since I completed the process but I…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-03-03T20:06:02.7366667+00:00
Anwesha Das 0 Reputation points
edited the question 2026-03-03T22:41:45.74+00:00
Gérard Oomens 122.8K Reputation points Volunteer Moderator
2 answers

I am getting: "Sorry, your academic status could not be verified"

Hi. I am trying to verify my school email address, and this is the error message I am getting: "Sorry, your academic status could not be verified". I would like to have some assistance in getting this issue resolved. Thank you.

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-02-04T21:19:35.19+00:00
Thejashvi Venugoapl 5 Reputation points
commented 2026-02-25T17:06:30.53+00:00
Thejashvi Venugoapl 5 Reputation points
2 answers

License BUY

I want to buy a one-purchase office's license. I don't want to buy Microsoft 365 subscription because all of the offer's need to be payed monthly or yearly. I want and one-purchase license

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-02-19T01:59:06.36+00:00
Bryan Valle 0 Reputation points
commented 2026-02-20T06:11:29.1166667+00:00
Jack-Bu 6,770 Reputation points Microsoft External Staff Moderator
2 answers

Word keeps quitting

I just downloaded and installed Microsoft. I cannot open the software. Every time I try to open word it says "Word quit unexpectedly."

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-01-22T14:36:55.38+00:00
Rachel B 0 Reputation points
commented 2026-01-28T06:32:12.5166667+00:00
Anonymous
2 answers

Issue Accessing Editing Features in Microsoft Word on Mac (Educational Account)

Dear Microsoft Support Team, I hope you are doing well. I am a teacher and I am using an educational Microsoft account provided by my institution. I am currently facing an issue on my Mac device: Microsoft Word opens, but I am unable to edit any…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2025-12-05T12:02:55.47+00:00
AREEJ ALZARQAA 5 Reputation points
commented 2025-12-11T22:21:58.75+00:00
Kimble-Hill, Ann Carol 0 Reputation points
1 answer

how to install my Office Home & Student 2021 in my MacBook Air m2

I have already a subscription of Office Home & Student 2021 in my account how can I login it to my MacBook Air m2

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2025-12-05T13:54:19.3533333+00:00
Yasir Mumtaz Ansari 0 Reputation points
commented 2025-12-07T17:52:14.3266667+00:00
VasimTamboli 5,550 Reputation points MVP
1 answer

Student Verification Documents Submission

Hi SheerID / Microsoft Verification Team, My name is <PII Removed>. As requested, I am submitting documents to verify my active student status for the current academic term. The attached files include: Current Term Tuition Contract Current Term…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2025-11-16T22:21:59.5933333+00:00
Ilhom Nig’matillayev 0 Reputation points
edited a comment 2025-11-20T08:14:57.2333333+00:00
Dora-T 13,745 Reputation points Microsoft External Staff Moderator
2 answers

Erişim izni

Lisansımı aktifleştirmek istiyorum ama ''erişim izniniz yok ne yazık ki sistemlerimiz hesabınızla ilgili sorun algıladığından erişiminizi doğrulayamıyoruz' diyor

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2025-11-11T10:23:19.71+00:00
özge şengül 0 Reputation points
edited a comment 2025-11-13T05:28:59.18+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

How do i switch my microsoft 365 subscription to my new laptop

how do i transfer my microsoft 365 subscription to my new laptop

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2025-11-03T16:24:02.0933333+00:00
Carol Henck 30 Reputation points
accepted 2025-11-04T01:35:35.46+00:00
Carol Henck 30 Reputation points
2 answers

How I can download MS 360 on my MacBook having macOS12.7.6

Hey, I hope my messages finds you well. I am a student and I have to do work on my assignments and presentations daily. I have an old MacBook Air, having macOS12.7.6. I want to know how I can download the Microsoft 360 in this Mac. thank you

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2025-10-24T14:58:13.1866667+00:00
2024FA - HUSSAIN ILYAS 0 Reputation points
commented 2025-10-29T01:55:57.23+00:00
Austin-H 8,355 Reputation points Microsoft External Staff Moderator
2 answers

Student verification will not verify despite correct school email address?

I try to verify using the email verification method, I get the email, click the link and complete the puzzle, but always get greeted with "Sorry, your academic status could not be verified.". The name matches my school email, I have confirmed…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2025-10-14T03:37:39.83+00:00
Karan 0 Reputation points
commented 2025-10-20T07:58:29.5533333+00:00
Anonymous