180 questions with Microsoft 365 and Office | OneNote | For business | Other tags

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2 answers

Bug Report / Feature Request: OneNote does not persist zoom level (resets to 100%)

OneNote does not reliably remember the zoom level after closing and reopening the application. Whenever OneNote is restarted, the zoom level often resets to 100%, even if a different zoom level (e.g. 130%–150%) was previously set. This requires users to…

Microsoft 365 and Office | OneNote | For business | Other
asked 2026-05-23T15:54:03.66+00:00
Stefan Walter 0 Reputation points
edited the question 2026-05-23T16:24:24.0333333+00:00
Ryan-N 13,335 Reputation points Microsoft External Staff Moderator
2 answers

How do I recover a Notebook (from OneNote) that's been shared from my previous account?

When I tried accessing it, it says that it's been archived by the administrator and I should contact the admin. I don't have access anymore to that email. I logged out from the account and suddenly all the notes are gone. Moved from Microsoft 365 and…

Microsoft 365 and Office | OneNote | For business | Other
asked 2026-05-09T11:05:30.3266667+00:00
Janela Ching 0 Reputation points
commented 2026-05-18T03:40:22.53+00:00
Doris V 1,695 Reputation points Microsoft External Staff Moderator
2 answers

Saving OneNote information

Would it be possible to save/copy my Corporate OneNote information to my Personal OneNote

Microsoft 365 and Office | OneNote | For business | Other
asked 2026-04-16T14:16:42.93+00:00
Powell, Graham 20 Reputation points
commented 2026-04-19T16:30:35.7933333+00:00
Ruby-N 11,730 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

OneNote To Do Tag update to a purple round poor quality Tag

Hi, I am looking for feedback as to why the last OneNote To Do tag post with a thread to the recent changes to the square To Do tag found on the front end home page of OneNote for what I believe was implemented right from the earliest version of…

Microsoft 365 and Office | OneNote | For business | Other
asked 2026-01-29T21:41:32.4866667+00:00
Rohan 85 Reputation points
answered 2026-03-26T13:41:25.75+00:00
Matt Bondy 0 Reputation points
2 answers

Ctrl + K does notm function as it used to

Microsoft 365 and Office | OneNote | For business | Other
asked 2026-03-24T20:56:04.4533333+00:00
Robert Snow 0 Reputation points
commented 2026-03-26T02:37:42.0033333+00:00
Sophie N 15,045 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Access OneNote with Microsoft 365 Business Subscription

[Moderator's note: PII removed] We are currently subscribed to Microsoft 365 Business, but we are unable to access OneNote due to an error. We need assistance to resolve this issue.

Microsoft 365 and Office | OneNote | For business | Other
asked 2026-03-12T01:21:50.35+00:00
경진 김 0 Reputation points
commented 2026-03-13T02:39:20.0833333+00:00
Huy-K 12,115 Reputation points Microsoft External Staff Moderator
2 answers

LTSC Office OneNote unable to sort pages

Hi I have Office LTSC Professional Plus 2021 (a 5yrs license via Groupon) I was happily using OneNote until today when the version I had installed on my PC stopped working. I upgraded to the LTSC Onenote version but now I cant sort my many pages - Apart…

Microsoft 365 and Office | OneNote | For business | Other
asked 2026-02-11T17:04:21.41+00:00
Shona Ward 0 Reputation points
edited the question 2026-02-13T11:49:36.3933333+00:00
Daniel-Vo 6,005 Reputation points Microsoft External Staff Moderator
1 answer

Help with highlighting words and moving files on iPad OneNote

I have had issues with the OneNote on my iPad. I used to be able to highlight multiple words in a sentence and had been able to drag and drop file up and down desired columns. Now, i am unable to do any of that. Can i receive help to correct the issues?

Microsoft 365 and Office | OneNote | For business | Other
asked 2026-02-08T22:32:49.6466667+00:00
Leon Powell 5 Reputation points
answered 2026-02-09T00:47:19.5266667+00:00
Vivian-HT 16,345 Reputation points Microsoft External Staff Moderator
2 answers

We're sorry, but OneNote has run into an error that is preventing it from working correctly. OneNote will need to be closed as a result. Would you like us to repair now? Repair Now Help Close

Getting this error everytime after opening any microsoft product (outlook, onenote, excel) and then when click on Repair Now it closes the application automatically. We're sorry, but OneNote has run into an error that is preventing it from working…

Microsoft 365 and Office | OneNote | For business | Other
asked 2026-01-12T05:45:00.0433333+00:00
Joshi, Ayush 0 Reputation points
commented 2026-01-14T01:33:25.6666667+00:00
Kai-Ex 1,480 Reputation points Microsoft External Staff Moderator
1 answer

Error Code: 0x80004005 when I was trying to share OneNote with staff.

Error Code: 0x80004005, can someone please advise. I was trying to share a OneNote with staff. Thank you.

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-11-06T00:36:40.69+00:00
Scott, Debra 0 Reputation points
commented 2025-11-07T00:18:02.2866667+00:00
Jeanie H 11,915 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Onenote.com unable to distribute page

I have been using "Class Notebook" on onenote.com for the last 1.5 years. Now, when I go to "Distribute Page" the panel says, "Uh Oh! It looks like something went wrong!". The report button does absolutely nothing. Any…

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-08-07T02:19:49.8066667+00:00
Brad Aitken 20 Reputation points
accepted 2025-09-16T02:18:58.45+00:00
Brad Aitken 20 Reputation points
3 answers

One Note is Not Syncing

Hi, My one note randomly stopped syncing. I didn't do anything or make any changes. I logged out and logged back in and this is the message I am getting. I need one note to sync to do my job. Please get back to me ASAP. Thanks, Amy

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-04-25T19:37:36+00:00
Anonymous
1 answer

Transcribe function error; it shows someone else conversation script or some other language from last night after MS update

it shows someone else conversation script or some other language from last night after MS update. want to get your help/advice to fix it.

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-05-09T03:59:00+00:00
Anonymous
2 answers

OneNote - audio file types

I have OneNote on an Android phone and the web/desktop version of OneNote as part of Office 365. Audio recordings on the phone become .gp3; audio recordings on the desktop become .wav. Neither format is allowed by OneNote's own transcription product, so…

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-06-12T08:58:02+00:00
Anonymous
2 answers

More sub-pages please!!!

Reference thisand other similar posts. I am working for NASA on the Artemis Program. We continually bump into the limitation in OneNote where there are only three levels of sub-pages allowed. Can y'all PLEASE add this functionality asap? The workaround…

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-05-22T14:33:46+00:00
Anonymous
2 answers

Newest update to OneNote DELETED ALL MY NOTES from over a year!!

Just this morning I got a 'please refresh' type of message when I opened OneNote, on which I clicked 'yes', because I had no reason to doubt and/or know what would happen. Suddenly I end up with shiny, new, updated OneNote and all my notes THAT I HAVE…

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-05-26T07:33:18+00:00
Anonymous
2 answers

I have an error that says my account is offline mode isnt turned on

I have an error that says my account is offline mode isnt turned on

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-04-15T20:11:56+00:00
Anonymous
5 answers

Is there a way to Embed an Excel file from a SharePoint site without having to upload the excel file to your personal files?

I am trying to have an excel spreadsheet show up in my OneNote. However, it is a shared excel spreadsheet available on SharePoint. I do not want the excel as a personal file on my computer. How can I navigate this?

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-01-06T19:43:44+00:00
Anonymous
3 answers One of the answers was accepted by the question author.

OneNote Staff Notebook-enterprise level, not educator license

I have searched all corners of the internet and cannot find the answer. For context, I work for a company that utilizes an M365 Enterprise license. We are not educators but have a need for something similar to Class Notebooks in OneNote--which led me to…

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-01-10T18:32:52+00:00
Anonymous
3 answers

When I send an email to Onenote, if the email has images, it will not appear in Onenote.

I can send emails to Onenote generally with no problem. But if the email has images somewhere (maybe way down in the thread) the email most likely will not appear in Onenote. No errors, no knocked-back emails. I have tried this many times. Once I saw the…

Microsoft 365 and Office | OneNote | For business | Other
asked 2025-01-02T06:40:15+00:00
Anonymous