286 questions
286 questions with Windows for home | Windows 10 | Recovery and backup tags
1 answer
How to switch administrator accounts on PC?
My computer currently has an email account that was hacked and one that I lost access to. I have since made a new one that I am trying to sync everything to. I am able to log into the new MS account on my internet browsers. However, when logging in to…
Windows for home | Windows 10 | Recovery and backup
asked 2025-12-06T04:06:03.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
luz c
0
Reputation points
answered 2025-12-06T04:07:19.1533333+00:00
Q&A Assist
0 answers
recently extended my Windows 10 coverage but when tried to log in to surface 3pro, it wanted my recovery code which I have but just was wondering if it times out.
I recently extended my Windows 10 coverage but when tried to log in to surface 3pro, it wanted my recovery code which I have but just was wondering if it times out. I have two emails that have similar prefix but different suffix (@outlook and @hotmail )…
Windows for home | Windows 10 | Recovery and backup
286 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 60%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Windows' automatic file repair erased more than half of my hard drive. Where are the files?
After the latest Windows 10 update, I was swapping my primary hard drive for a secondary one when Windows asked me to automatically fix the errors. Since it's reliable, I let it do it. It took 5 hours, and in the end, my 1TB hard drive was practically…
Windows for home | Windows 10 | Recovery and backup
286 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 5%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
2 answers
How can I get my BitLocker Recovery Key if Microsoft doesn't allow HP ENVY Laptops to register as a Device on my Microsoft account?
HP ENVY Laptop is forbidden by Microsoft to register as a device on my Microsoft account, as you may know, Microsoft doesn't allow non-Microsoft devices to register as devices attached to your Microsoft account any longer. That is where normally I…
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-12-04T03:34:27.57+00:00
BARRY G. VARGUS Sr
90
Reputation points
answered 2025-12-04T06:05:56.5766667+00:00
DaveM121
810.8K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Bitlocker key-computer won’t reset
Computer will not reset after I input Bitlocker key. Moved from: Microsoft Edge | Audio and video playback | Windows 10
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-12-03T17:17:44.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 27%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
jerrod dodd
20
Reputation points
edited the question 2025-12-03T21:22:16.9266667+00:00
Gérard Oomens
113.2K
Reputation points
Volunteer Moderator
1 answer
transferring files to new pc, wher do i enter the old pc name on new computer
trying to transfer files from old pc to new pc. windows backup on new pc instructs me to enter the old pc name on new pc. i cannot find out where to enter this name of old pc
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-10-11T18:03:18.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 93%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
dave cockle
80
Reputation points
commented 2025-12-03T16:35:39.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 16%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOV%3C/text%3E%3C/svg%3E)
Ohio Valley Yearly Meeting
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How to find my Recovery key for my lap top
Trying to reload my computer asking for a recovery key??
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-12-03T10:26:52.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 16%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Daphne Dixon
20
Reputation points
accepted 2025-12-03T10:29:21.1366667+00:00
Daphne Dixon
20
Reputation points
3 answers
Cancel subscription to locked account
Lost access to my account back in March as I had to change phone numbers and when I went to change it on my MS account it stated that it was locked for suspicious activity. I do not have access to the phone number that it is trying to send an access code…
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-12-01T22:26:28.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 56.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
Ethan Lewis
0
Reputation points
edited an answer 2025-12-01T23:22:27.16+00:00
Ethan Lewis
0
Reputation points
2 answers
One of the answers was accepted by the question author.
how do i create backup to external hard drive vs. onedrive
I am trying to create a backup to an external hard drive (not onedrive) and am not finding the way. Any suggestions?
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-12-01T13:36:49.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 46%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Trevor Walton
20
Reputation points
commented 2025-12-01T14:57:14.72+00:00
Trevor Walton
20
Reputation points
2 answers
i have a problem with my msi gaming g series at the bios I forgot my password can someone help me?
if anyone knows how to fix it please tell me this is my best laptop I have so please I don't remember my bios password the model NO : MS-16GH if that helps
Windows for home | Windows 10 | Recovery and backup
286 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 38%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
2 answers
Recover deleted files
I wanted to stop using One Drive. It didn't appear to installed on my computer. I backed up all files on thumb drives and I deleted my files on One Drive including the recycle bin. One Drive still appeared on my computer and an article from PC magazine…
Windows for home | Windows 10 | Recovery and backup
286 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 26%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
6 answers
Is there any way to safely convert a Windows 10 installation from MBR to GPT without damaging ANYTHING?
Hi there I would like to convert an existing Windows 10 installation with MBR table to GPT and not have to re-install Windows. I tried using NIUBI Partition Editor Professional Edition, converted to GPT, committed the changes but could not boot to…
Windows for home | Windows 10 | Recovery and backup
286 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 2%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
2 answers
WHY can I not do a complete reset on my HP Elitebook Folio, Windows 10
I need to do a 'remove everything' Reset on my computer but Windows is not allowing me to get past the initial Remove Everything prompt. When I try, the message is Could not find the recovery environment. I've tried to create a recovery drive but it…
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-11-29T22:58:21.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 65%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
ess cee
0
Reputation points
answered 2025-11-29T23:33:27.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
28,165
Reputation points
Independent Advisor
3 answers
How to find bitlocker recovery key?
I have tried to upgrade my laptop windows from 10 to 11, the upgrade asked me to change secure boot setup, I made some changes to the setup data, but after restarting the system it ask for bitlocker recovery key. I found no bitlocker recovery key stored…
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-11-28T13:29:59.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 49%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Altayib Abukassawi
0
Reputation points
answered 2025-11-29T10:25:34.53+00:00
Altayib Abukassawi
0
Reputation points
2 answers
Problems with Windows Restore from System Image
Ok so, I was using win10 and decided to give win11 a try. But before changing my c drive to gpt and updating, I made a win10 system image using built-in win7 system imaging tool. I ended up having a lot of trouble with win11 and decided to roll back to…
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-11-25T13:09:33.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 67%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)
Igor Kosov
0
Reputation points
commented 2025-11-29T08:42:15.9233333+00:00
Igor Kosov
0
Reputation points
1 answer
Trouble backing up One Drive sign in because of an old email address that MS sees as a different account.
I'm trying to back up my pc in order to change cpu's. Everything backed up to One Drive except files which only partially backed up. One Drive asked my to sign in to my account even though I was already signed in. Background: I had to change email…
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-11-28T23:35:27.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 23%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Marianna Lea
0
Reputation points
answered 2025-11-28T23:36:36.3433333+00:00
Q&A Assist
3 answers
How to fix "reagentc" not working in command prompt? "'reagentc' is not recognized as an internal or external command, operable program or batch file."
Hello! Recently, I've made the mistake of downloading and attempting to run a malware. Luckily, Windows Security stopped the malware from taking more effect. However, a lot of features aren't working well. For example, when I try to open "Windows…
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-11-25T21:12:44.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 73%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWH%3C/text%3E%3C/svg%3E)
William Hernandez
0
Reputation points
answered 2025-11-26T14:20:17.6233333+00:00
JANSHER L
7,925
Reputation points
Independent Advisor
2 answers
My son's Microsoft account has been hacked and his e-mail changed.
Hi there. My son's Microsoft account has been hacked and his e-mail has been changed, and a new recovery email has been created/login app has been added, all of which are not familiar to my son, and he no longer has access to the account. How can we…
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-11-15T22:48:47.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 18%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Mark Kelly
0
Reputation points
edited the question 2025-11-26T12:08:26.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 77%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Valeria Putuntica (BLUEHAWK LLC)
0
Reputation points Microsoft External Staff
Moderator
2 answers
Forgot admin account password and do not have a reset disc…help
I forgot my admin account password and pin and cannot login to it. Ive tried going in to command prompt but everything says that i must run it as an administrator but i cant because i dont know my administrator password. Ive also tried resetting my pc…
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-11-26T03:08:26.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 59%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Layla B
0
Reputation points
answered 2025-11-26T05:43:18.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
29,966
Reputation points
Independent Advisor
2 answers
How to unlock win 10 machine I locked from my Microsoft acct. I have Admin .
I locked my win 10 laptop from my Microsoft acct last month as it seemed very strange and I didn't have time to address things then. Now i want to work on it and can't figure out how to unlock it. No info in my acct except support has ended for Win 10.…
Windows for home | Windows 10 | Recovery and backup
286 questions
asked 2025-11-25T21:00:54.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 82%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGZ%3C/text%3E%3C/svg%3E)
Gary Z
0
Reputation points
answered 2025-11-25T21:43:42.8066667+00:00
John Oliver
6,170
Reputation points
Independent Advisor