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Unable to delete a Word document due to permission error

Hi everyone, When I try to delete certain Word documents, I receive the message:  "You do not have permission to delete [file name.docx]." I selected Open File Location, which indicates that the file is stored in OneDrive > Personal.…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-08-14T01:39:25.54+00:00
Allen Rebecca 0 Reputation points
edited an answer 2026-08-17T04:06:44.5766667+00:00
Jade Ng 14,785 Reputation points Microsoft External Staff Moderator
1 answer

Compromised account: We couldn't find a Microsoft Account

So my account was compromised and now it says "We couldn't find a Microsoft account" when i try to log in using my email. I can't use most of the recovery tools as they just say that the account does not exist, what should i do? [Moved from…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-12T14:47:23.9066667+00:00
Aaradhya Parajuli 0 Reputation points
commented 2026-08-17T04:06:27.2933333+00:00
Haytham-C 4,385 Reputation points Microsoft External Staff Moderator
2 answers

How to print a monthly Calendar in Outlook in a single landscape page

In spite of reading all the instructions, I simply cannot find the commands that you are suggesting to activate and obtain what should be a straightforward simple result

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-16T23:04:02.2166667+00:00
Stan Baron 0 Reputation points
answered 2026-08-17T04:06:06.8233333+00:00
Chloe-V 11,275 Reputation points Microsoft External Staff Moderator
0 answers

Payment issue and refund request

Hi, I created my Microsoft account for educational purposes after being instructed to do so by my college professor. I am a student and have only used the account minimally. I recently noticed a charge that I did not expect and would like assistance in…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-08-17T04:03:07.39+00:00
Ellis Sabrina 0 Reputation points
2 answers

How can I remove a OneDrive account from Office 365 connected services?

Good day, I would like to remove a OneDrive account that is still appearing in my Office 365 applications. I have already signed out of and unlinked the account from the OneDrive desktop app, then connected a different OneDrive account. However, when I…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-08-14T05:23:54.8333333+00:00
Bennett Alice 0 Reputation points
commented 2026-08-17T04:01:10.66+00:00
Jade Ng 14,785 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

my emails are all going to trash

All my emails are going to trash. How do I change this

Microsoft 365 and Office | Other
asked 2025-11-04T04:24:08.79+00:00
Irma Farrell 20 Reputation points
commented 2026-08-17T03:59:56.0166667+00:00
Barry Booth 0 Reputation points
4 answers

Unable to publish an agent in Microsoft Foundry

I have created an agent from scratch in New Foundry, When I goto Agent -> Details I still see this message "Unlock more with the new agent format" and I am unable to publish it as in the screenshot attached. I have tried to fix the issue…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

106 questions
asked 2026-07-31T20:23:48.6933333+00:00
Rahul Bansal 0 Reputation points
answered 2026-08-17T03:59:14.2366667+00:00
Nithin 245 Reputation points
1 answer

¿Cómo puedo entrar a Word?

dice que no puedo entrar, dice que encontró un problema que le impide funcionar

Microsoft 365 and Office | Word | For education | Windows
asked 2026-08-14T03:04:41.8333333+00:00
Caleb Laura Musaja 0 Reputation points
edited an answer 2026-08-17T03:58:36.9466667+00:00
Jade Ng 14,785 Reputation points Microsoft External Staff Moderator
2 answers

Folders not syncing on Samsung S23

I'm trying to upload photos to Onedrive folders so they can be viewed on my surface pro. I can't see all the folders I've created in Onedrive via my surface pro on the Onedrive app on my phone. The folders on my surface pro are showing as syncing to the…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-08-16T20:32:05.63+00:00
Maven SAFS 0 Reputation points
answered 2026-08-17T03:57:57.53+00:00
Ben4724 4,320 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.
asked 2026-08-16T15:37:42.33+00:00
林宗昇 8,130 Reputation points
accepted 2026-08-17T03:56:17.8533333+00:00
林宗昇 8,130 Reputation points
2 answers

Implement windows.UpdateTask in WinUI3.0 by registering it in package.appxmanifest file

Hi, Need to implement windows.UpdateTask as background task in WinUI3.0. This task should get triggered whenever the application is updated. But the task should be registered only through Package.appxmanifest file. It should not be registered through…

Windows development | WinUI
asked 2026-08-07T12:16:40.3433333+00:00
Rajendra Rajput 0 Reputation points
commented 2026-08-17T03:55:54.9266667+00:00
Jay Pham (WICLOUD CORPORATION) 4,160 Reputation points Microsoft External Staff Moderator
0 answers

Accidental purchase of Azure Developer Support: "Cancel" button greyed out, status "Unknown," unable to submit billing support request

I accidentally purchased the Microsoft Azure Developer support plan. After the purchase, it appears under "All billing subscriptions" as follows: Name: Microsoft Azure Support Plan/SKU: Developer support Status: Unknown Billing frequency:…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

4,944 questions
asked 2026-08-15T17:18:39.13+00:00
cleverbo 0 Reputation points
commented 2026-08-17T03:55:36.4066667+00:00
Venkatanaidu Madamanchi 0 Reputation points Microsoft External Staff Moderator
2 answers

Emails in Outlook (Classic) are not updating automatically

I am currently able to send and receive emails without any issues in Outlook (Classic). However, when I keep my Inbox open, new emails do not appear automatically. To see newly received messages, I have to switch to another folder and then return to the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-08-14T00:42:31.0066667+00:00
Lewis Tiffany 0 Reputation points
commented 2026-08-17T03:54:58.06+00:00
Jade Ng 14,785 Reputation points Microsoft External Staff Moderator
1 answer

My account was hacked by [Moderator Note: Personal Info Removed]@bibimail.net

Last month on 28 July 2026 i got hacked by **[Moderator Note: Personal Info Removed]@bibimail.net, apparently he has a reputation of breaking accounts, the problem is that his email [Moderator Note: Personal Info ****@bibimail.net appears and i can't…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-08-16T19:04:57.7+00:00
Gambler IsOn 0 Reputation points
commented 2026-08-17T03:54:21.3533333+00:00
MarkoSaric 0 Reputation points
1 answer

Unable to sign in when accessing a shared SharePoint folder

I can sign in to my business OneDrive account without any issues and can view and manage my files normally. However, when I try to upload documents to a shared SharePoint folder, the sign-in process fails and displays the following error…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-08-14T00:38:15.0433333+00:00
Morgan Julia 0 Reputation points
commented 2026-08-17T03:54:19.2233333+00:00
Jade Ng 14,785 Reputation points Microsoft External Staff Moderator
1 answer

Copilot Cowork skills not working

Copilot Cowork skills not working. Skills not being invoked, installs corrupted

Microsoft Copilot | Windows Copilot | Feature
asked 2026-08-17T03:53:59.33+00:00
Jayakumar Janardhanan (TCS) 40 Reputation points
answered 2026-08-17T03:54:18.2+00:00

AI answer

2 answers

How do you organize prompt evaluation datasets for multiple Azure AI Foundry projects?

I'm working with multiple prompt-based applications in Azure AI Foundry and want to establish a consistent evaluation workflow. When managing several projects, do you maintain a separate JSONL evaluation dataset for each application, or do you keep a…

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

1,139 questions
asked 2026-08-03T12:22:36.82+00:00
jamess jamess 25 Reputation points
edited an answer 2026-08-17T03:53:37.16+00:00
Nithin 245 Reputation points
1 answer

Unable to share Microsoft 365 Family

For the last 2 years I have paid for a family account to allow me to share with my husband. Regardless of the instructions provided he has never been able to get access to the account. I don't want to renew my subscription but now I am going to lose…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-08-17T02:40:54.32+00:00
S Johnston 0 Reputation points
answered 2026-08-17T03:52:29.91+00:00
Gunasekar N 74,640 Reputation points Independent Advisor
2 answers

Can the Azure AI Foundry Model Router be fine-tuned or customized for application-specific routing?

Hi Team, I have been reading the Azure AI Foundry Model Router documentation and understand that it automatically routes each request to the most appropriate LLM based on factors such as prompt complexity, reasoning requirements, cost, and performance. I…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,972 questions
asked 2026-08-07T05:12:54.96+00:00
Nikhil Kumar 0 Reputation points
answered 2026-08-17T03:51:14.7333333+00:00
Nithin 245 Reputation points
2 answers

I can't login to my PC please help!

Hello, I've been needing to know how to fix something. A few months ago I put emojis into my password, and it some how logged out of the computer. I don't know how to put the emojis into the password and every time I tried to one rest the password with…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-08-15T10:18:59.82+00:00
Missing 0 Reputation points
answered 2026-08-17T03:49:27.18+00:00
Clary-N 14,635 Reputation points Microsoft External Staff Moderator