Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,647 questions
1 answer
I have changed my Microsoft password and now I can't get access to my emails or other Microsoft apps
I have changed my Microsoft password and now I can't get access to my emails or other Microsoft apps.
Microsoft 365 and Office | Other
asked
2026-11-13T00:46:22.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 10%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jennifer Butler
0
Reputation points
answered
2026-11-13T00:48:07.53+00:00
AI answer
1 answer
Copilot in blank page
Copilot opens in blank page in the app. In Edge it opens but when clicking on chat history it does not retrieve any chat. I cannot access troubleshooters through Get Help (they are not loading). Wasting my time all day and paid for a subscription. Can…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,822 questions
asked
2026-11-13T00:45:54.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 17%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roberto Lito
0
Reputation points
answered
2026-11-13T00:47:49.98+00:00
AI answer
2 answers
My computer slips in to work offlike mode, i need to be able to send and receive emails
my computer is wont connect to the server, it defalted to work offline mode, i need to be able to send and receive emails
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,329 questions
asked
2026-11-13T00:45:13.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 52%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
Greg Bohnsack
0
Reputation points
answered
2026-11-13T00:52:08.2533333+00:00
Greg Bohnsack
0
Reputation points
1 answer
I'm completely locked out of my Microsoft tools
None of my Microsoft apps are working, and I am unable to send or receive messages on the Outlook app. What is Microsoft saying about the cause of this outage, and when can we expect a fix?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,630 questions
asked
2026-11-13T00:44:37.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 92%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Busein BKm
0
Reputation points
answered
2026-11-13T00:45:50.11+00:00
AI answer
1 answer
How to fix error code 2602
I just migrated all my files from my old Macbook to my new one. everything is there except for I can't open any excel, word doc etc files. my Microsoft365 subscription is current and it work on my old macbook but I keep getting error code 2602 every time…
Microsoft 365 and Office | Access | For home | Other
Microsoft 365 and Office | Access | For home | Other
A family of Microsoft relational database management systems designed for ease of use.
178 questions
asked
2026-11-13T00:44:14.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 38%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Emanuela
0
Reputation points
answered
2026-11-13T00:44:30.54+00:00
AI answer
1 answer
I seem to have lost docx file from earlier this year. Can I search for a file saved after a date?
I seem to have lost a file from earlier this year. Can I search for a file saved after a date?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,091 questions
asked
2026-11-13T00:44:07.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Ray Gauden-Ing
0
Reputation points
answered
2026-11-13T00:45:12.3366667+00:00
AI answer
1 answer
CHANGE PHONE NUMBER
How to change phone number? If i want to change the will send code to my old phone number, the problem is the old phone number alreasy expired and not active at all..so how i gonna change it
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,735 questions
asked
2026-11-13T00:43:11.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Nor Fatihah Arisha
0
Reputation points
answered
2026-11-13T00:43:56.0033333+00:00
AI answer
1 answer
Microsoft Outlook won’t connect to online file at .MSN
My MSN account will no longer connect to the servers to send and receive mail, as of 12 hours. I removed it from MS Outlook, but now cannot restore my account to my MS Outlook application.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,175 questions
asked
2026-11-13T00:43:05.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 19%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Johnson Lightfoote
5
Reputation points
answered
2026-11-13T00:44:45.0233333+00:00
AI answer
1 answer
MSN email Down
It's 4.40 pm on West coast, and still no emails? Have lost the whole day with some important tasks to be completed by today. It's very much unlike MSN.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,771 questions
asked
2026-11-13T00:42:24.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 38%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
TARUN SHARMA
0
Reputation points
answered
2026-11-13T00:43:40.9+00:00
AI answer
2 answers
no connectivity
When are you going to fix this problem, Outlook? I cannot have access to my personal email. I would like to know what is happening. I hope by tomorrow we are back to normal,
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,771 questions
asked
2026-11-13T00:40:23.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 53%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
V D
0
Reputation points
answered
2026-11-13T00:41:47.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
2 answers
Outlook classic gets stuck while loading
Opened outlook classic and it doesn't get past loading profile. Tried outlook on the web and my newest email is from Monday and my recent sent emails don't appear.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,771 questions
asked
2026-11-13T00:39:58.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 61%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Haas
0
Reputation points
answered
2026-11-13T00:42:20.0533333+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
1 answer
Copilot not working!
7:37 PM EST 11-12-26. Co-pilot not working in upstate NY.
Microsoft Copilot | Other
2,423 questions
asked
2026-11-13T00:39:06.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 24%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tim Barnes
0
Reputation points
answered
2026-11-13T00:41:05.38+00:00
AI answer
1 answer
Issues with 2 monitor display icons
After restarting my Window 11 computer or after a windows update, my display icons on both screens don't remain the same as when I had the machine on. This causes me to have to rearrange all the icons and is very, very frustrating and time consuming. How…
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-11-13T00:38:30.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 52%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paul Bartolini
0
Reputation points
answered
2026-11-13T00:40:14.96+00:00
AI answer
1 answer
How to activate 365 after message "YOU ARE ALL SET" NO 365 iCONS APPEAR ON MY LAPTOP
i PURCHASED MS 365, INSTALLED ON MY DESKTOP AND WORKS FINE. I HAVE INSTALLED MS365 ON MY LAPTOP AND GET A MESSAGE "YOU ARE ALL SET." HOWEVER, NO 365 ICONS APPEAR ON THE LAPTOP AND I CAN NOT ACTIVATE 365. HELP, HELP. YOUR CHAT DOES NOT WORK.…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,926 questions
asked
2026-11-13T00:36:50.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 8%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jim Blankenship
0
Reputation points
answered
2026-11-13T00:37:11.14+00:00
AI answer
1 answer
copilot is not responding
Copilot has stopped responding.. The buttons are there and i can enter a question in the box but no response
Microsoft Copilot | Other
2,423 questions
asked
2026-11-13T00:35:00.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 61%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Travis Penner
0
Reputation points
answered
2026-11-13T00:39:01.25+00:00
AI answer
1 answer
Outlook and 365 Outage
Hello, is the existing outage still ongoing? My companies outlook is still not responding.
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,630 questions
asked
2026-11-13T00:34:36.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 77%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
James Holthouser
0
Reputation points
answered
2026-11-13T00:37:56.39+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
1 answer
Cannot open copilot
Microsoft copilot does not show in my apps. I cannot open it
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
393 questions
asked
2026-11-13T00:33:37.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 35%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Maryzol Sanchez
0
Reputation points
answered
2026-11-13T00:35:11.9966667+00:00
AI answer
2 answers
I have no access to copilot or outlook. is the outage still going on
I have no access to copilot and outlook since around 11 am. I cannot sign to Microsoft 365 either is the outage still going on? When is it going to be restored?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,771 questions
asked
2026-11-13T00:29:09.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 43%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Boyka Alexieva
0
Reputation points
answered
2026-11-13T00:43:03.67+00:00
Marcin Policht
113.2K
Reputation points MVP
Volunteer Moderator
1 answer
Need to locate the bitlocker recovery key for a new laptop that did a bios update.
New laptop did a bios update and is now asking for a bitlocker key. Microsoft website isn't loading and just showing a error.
Windows for home | Other | Recovery and backup
715 questions
asked
2026-11-13T00:28:07.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 60%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kalvin Moses
0
Reputation points
answered
2026-11-13T00:29:38.7766667+00:00
AI answer
2 answers
Outlook Outage 11/12/2026
It it 11/12/2026 and 7:23 EST here. My Outlook, Microsoft 365 and Microsoft Teams is still out. How can I report this to the company?
Microsoft 365 and Office | Access | For business | Windows
Microsoft 365 and Office | Access | For business | Windows
A family of Microsoft relational database management systems designed for ease of use.
2,042 questions
asked
2026-11-13T00:26:46.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 3%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Stephen Zielinski
0
Reputation points
answered
2026-11-13T00:39:43.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Elena-VH
2,615
Reputation points
Independent Advisor