Share via


Deployment of software through Group policy does not work

Question

Monday, April 28, 2014 10:55 AM

Hi all,

I am trying to deploy a program through Group policy, specifically winrar, any client computer is able to install the program. Please find below the events from the workstation:

Log Name:      Application
Source:        Microsoft-Windows-WMI
Date:          4/27/2014 10:06:01 PM
Event ID:      10
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      IRCLIENT0001.corp.healthcareinnovation.com
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Log Name:      System
Source:        Microsoft-Windows-GroupPolicy
Date:          4/27/2014 10:04:49 PM
Event ID:      1085
Task Category: None
Level:         Warning
**Keywords:      **
User:          SYSTEM
Computer:      IRCLIENT0001.corp.healthcareinnovation.com
Description:
Windows failed to apply the Software Installation settings. Software Installation settings might have its own log file. Please click on the "More information" link.

Log Name:      System
Source:        Application Management Group Policy
Date:          4/27/2014 10:04:49 PM
Event ID:      108
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      IRCLIENT0001.corp.healthcareinnovation.com
Description:
Failed to apply changes to software installation settings.  Software changes could not be applied.  A previous log entry with details should exist.  The error was : %%1612

Log Name:      System
Source:        Application Management Group Policy
Date:          4/27/2014 10:04:48 PM
Event ID:      102
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      IRCLIENT0001.corp.healthcareinnovation.com
Description:
The install of application WinRAR from policy Basic Computers GPO failed.  The error was : %%1612

I am using windows server 2008 R2 and all my clients are running Windows 7 Enterprise and they are working over a domain, note that I am using VMware.

Below there are a list of the troubleshooting steps that have been already applied:

*Disable the the firewall both in the server and in the clients 

*Grant read access to the folder where the the program is shared for installation, it was added the authenticated users and domain computers.

*Group policy modifications: 

-> User Account Control
Policy Setting Winning GPO 

  • User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode Elevate without prompting Basic Computers GPO 
  • User Account Control: Detect application installations and prompt for elevation Disabled Basic Computers GPO 
  • User Account Control: Only elevate UIAccess applications that are installed in secure locations Disabled Basic Computers GPO 
  • User Account Control: Run all administrators in Admin Approval Mode Disabled Basic Computers GPO 

 

--> System/Group Policy

Policy Setting Winning GPO 

  • Startup policy processing wait time Enabled Basic Computers GPO 
    Amount of time to wait (in seconds): 120 

--> System/Logon

Policy Setting Winning GPO 

  • Always wait for the network at computer startup and logon Enabled Basic Computers GPO 

Thank you very much for your time.

 

All replies (3)

Tuesday, April 29, 2014 8:16 AM

Hi Marco,

Based on your description, we can enable diagnostic logging of Group Policy Software Installation processing to troubleshoot the issue.

Regarding this point, the following article can be referred to for more information.

How to troubleshoot software installations by using Windows application management debug logging

http://support.microsoft.com/kb/249621

Once you get the log, you may upload it to OneDrive and provide us the download link.

In addition, the following article provides a step-to-step guidance for deploying software via group policy and can be referred to for double check.

How to use Group Policy to remotely install software in Windows Server 2008 and in Windows Server 2003

http://support.microsoft.com/kb/816102

Best regards,

Frank Shen


Thursday, May 1, 2014 6:52 PM

Dear Frank,

I have enabled Microsoft application management debug  logging, please find below the log from the debugging:

https://onedrive.live.com/redir?resid=9559A099D5BF93CF!280&authkey=!AAnwjEevwJbUlX8&ithint=file%2c.txt

I have perused the link about how to remotely install software, but I have the same issue.

Regards,

Marco


Tuesday, May 13, 2014 2:59 AM

Hi Marco,

Based on the log, please make sure that the machine accounts for the workstations have permissions to the share or file system that holds the source files for the package.

Regarding this point, the following article can be referred to for more information.

Packages Assigned to Computers with Group Policy Are Not Installed

http://support.microsoft.com/kb/278472

Best regards,
Frank Shen