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I have a charge on my Credit Card of £16.74 Microsoft*oneyeariap msbill.info and I cannot find it it my billing account details

Steve Baisden 5 Reputation points
2025-09-06T11:16:20.02+00:00

I cannot find anything in my billing of the charge to my card for the above - can anyone help me understand what is is for and how to get an invoice?

Microsoft 365 and Office | Subscription, account, billing | Other | Android

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  1. Eyjey116 2,790 Reputation points Independent Advisor
    2025-09-06T12:10:21.69+00:00

    Hi! My name is Aj and Im an Independent Advisor here to help! Please log in here https://account.microsoft.com/services using the account you may have used on the same card. If the charge is subscription your will see the invoice option.

    But if you cannot find it please go here https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93 this page explains how to identify hidden purchases and also has the link to contact Microsoft support so they can trace the charge directly against your card.

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