66 questions with Microsoft 365 and Office | Word | For business | Android tags

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2 answers

Word files gone blank

When I open a word file, the page appears blank. I have to convert it to pdf, which isn't very printer friendly, to see the page. It used to be OK, but it's really annoying now. Any ideas on how to fix it? It only happeon my samsung phone

Microsoft 365 and Office | Word | For business | Android
asked 2026-05-14T18:14:32.4333333+00:00
harvey condliffe 0 Reputation points
answered 2026-05-14T19:14:12.9666667+00:00
Francisco Montilla 30,630 Reputation points Independent Advisor
2 answers

Login issues via external SSO on older Android versions after certificate update (OCSP support removed)

Hello, We use Office 365 with our SSO. After the SSO web certificate was updated, we started receiving multiple tickets from users with Android 13 and older, reporting white screens or SSL errors when trying to log in. On the SSO server side, we see an…

Microsoft 365 and Office | Word | For business | Android
asked 2026-05-11T12:31:15.5833333+00:00
Evaldas 0 Reputation points
recommended 2026-05-13T10:47:43.2233333+00:00
Vergil-V 13,460 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Word android not working

I’ve been experiencing problems with Outlook, and several Office apps on my Samsung device. I’ve already tried to remove and reinstall them, but the issues are still there. It looks like Microsoft apps aren’t functioning correctly on Android. Word is…

Microsoft 365 and Office | Word | For business | Android
asked 2026-04-19T06:07:24.1166667+00:00
Jason 20 Reputation points
commented 2026-04-21T07:13:13.0933333+00:00
Jayden-P 22,475 Reputation points Microsoft External Staff Moderator
2 answers

Word form that does not work on tablet

Hi, I prepared a form with Word with drop-down lists, checkboxes, dates, etc. On the computer eveything works just fine but this has to be filled on a tablet. And on the tablet, checkboxes are working and also places to enter some text, but the drop-down…

Microsoft 365 and Office | Word | For business | Android
asked 2026-03-20T15:21:25.75+00:00
Plomberie St-Pie X Inc. F.A. Gicleurs de l’Est 0 Reputation points
answered 2026-03-20T15:54:18.0666667+00:00
Chris Duong 8,905 Reputation points Microsoft External Staff Moderator
1 answer

Why do you close Questions that have not been fully answered?

I had an issue with Word on Android. I'm an author. Sometimes I go to my document and it appears to be blank! But if I scroll up and down, some of the words appear and disappear. This was asked in another place but only partially answered. I came to…

Microsoft 365 and Office | Word | For business | Android
asked 2026-02-15T20:28:27.7033333+00:00
Susan Hawthorne 0 Reputation points
answered 2026-02-15T23:19:13.5766667+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

i may sell devices with preloaded word and excel?

i may sell devices with preloaded word and excel? more information?

Microsoft 365 and Office | Word | For business | Android
asked 2026-01-27T01:27:17.2433333+00:00
joseph weiss 40 Reputation points
accepted 2026-01-27T01:30:01.43+00:00
joseph weiss 40 Reputation points
2 answers One of the answers was accepted by the question author.

Printing Word Document on Android phone

How do I modify unknown settings to resume printing Word docuemnts from my Android phone ? Out of the blue, mid-week, on my Android phone with Word open, I select Print. A new pop-up shows Title "use Microsoft 365 connected experiences" then…

Microsoft 365 and Office | Word | For business | Android
asked 2025-09-13T17:37:18.66+00:00
Kelly Daniels 145 Reputation points
commented 2025-11-23T20:02:14.6766667+00:00
Dr Matthew Hyde 0 Reputation points
1 answer One of the answers was accepted by the question author.

O365 Word browser app does not save typing changes

Hi, I am trying to edit Word documents from our company sharepoint site on an Android tablet in the browser app (I tried Edge, Chrome and Opera, the same), but every time I press the enter (eg. to start a new line), all the text previously typed in…

Microsoft 365 and Office | Word | For business | Android
asked 2025-09-15T09:15:14.55+00:00
LR user 25 Reputation points
commented 2025-11-16T01:13:24.6366667+00:00
Adam B 0 Reputation points
1 answer

Issues with Session Expired/ Document Corrupted on WOPI collaborative document when i provide comments, save and re open

So i have a collaborative document on wopi cloud and when i give comments and save the timestamp is getting altered and i see the below error as in image 2. The document data is read using MemoryStream and there is no other logic around comments or its…

Microsoft 365 and Office | Word | For business | Android
asked 2025-08-07T14:11:00.71+00:00
Mohana Pulugurtha 0 Reputation points
edited an answer 2025-10-30T11:52:10.2733333+00:00
Lizzette Hilll 0 Reputation points
2 answers

Win forms app using old .NET FastReport version generates DOCX file, my word 2508 opens and messes up the tables

When a Windows Forms application uses an older, non-updatable version of FastReport (.NET 2.0 Extension) to generate a DOCX file, a "matrix-like" structure is created that merges tables, causing them to overflow off the page. This issue occurs…

Microsoft 365 and Office | Word | For business | Android
asked 2025-09-11T18:30:25.7766667+00:00
Marin Grabovac 0 Reputation points
edited an answer 2025-09-15T15:30:30.07+00:00
Anonymous
1 answer

Word android app Draw not working since update last week. WTF?

Since the update last week, I can't write/draw on Word documents. The Ink Editor pops up and deletes what I wrote. Words I am writing are misinterpreted as gestures so the information I am writing isn't logged. This is creating a legal compliance…

Microsoft 365 and Office | Word | For business | Android
asked 2025-09-08T18:48:26.11+00:00
Don McNeil 10 Reputation points
answered 2025-09-08T20:36:24.9366667+00:00
Ian-Ng 13,435 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How to change Save As file type options on Microsoft Word for Android on Samsung Tablet?

It is very simple. When I select the Save As option on the Samsung Android Tablet Microsoft Word save menu I am only able to save any document as .docx. It is a fixed file type with no drop down options to select otherwise. I would like to have the…

Microsoft 365 and Office | Word | For business | Android
asked 2025-08-12T14:24:19.94+00:00
Jeffery Boutte 20 Reputation points
commented 2025-08-13T14:32:46.6033333+00:00
Jeffery Boutte 20 Reputation points
3 answers

Word on Android bug with physical keyboard.

There is a bug with Word for Android (Samsung Galaxy S23 Ultra with OneUI7) and physical keyboards. It's interpreting spacebar badly - sometimes it doesn't type space, sometimes it pastes corrected words. Autocorrect is turned off. I tried different…

Microsoft 365 and Office | Word | For business | Android
asked 2025-07-04T06:05:22.28+00:00
Basil 0 Reputation points
edited the question 2025-08-11T19:30:26.9866667+00:00
Alison A 5,195 Reputation points Admin
1 answer

MS Office Template Download Error

Dear all, I am experiencing the error "Something went wrong while downloading your template" while using Microsoft Office. I have tried it in MS Word, Excel, and PowerPoint, but I keep getting the same result (see attached screenshot). I have…

Microsoft 365 and Office | Word | For business | Android
asked 2025-04-01T02:56:33+00:00
Anonymous
2 answers

will mail merge email show in my sent box

will mail merge email show in my sent box

Microsoft 365 and Office | Word | For business | Android
asked 2025-05-27T16:05:29+00:00
Anonymous
3 answers

Can't get in to Outlook to get my emails

Can't get into the emails and need to get into Outlook

Microsoft 365 and Office | Word | For business | Android
asked 2025-05-26T23:59:50+00:00
Anonymous
3 answers

I need help to organize the pages of a book. I need guidance because I have never done this before. - Word for Android

I need help to organize the pages of a book. I need guidance because I have never done this before.

Microsoft 365 and Office | Word | For business | Android
asked 2025-05-02T10:51:51+00:00
Anonymous
2 answers

Does my employer have access to local files in Word?

Does my employer have access to local files in Word? I noticed on my phone that I am logged into my work account in Word. Does my employer have access to my private files (labeled as "This device" in Word)? I haven’t shared my files via…

Microsoft 365 and Office | Word | For business | Android
asked 2025-01-22T17:21:34+00:00
Anonymous
3 answers

Im trying to edit a documenton Microsoft word Mobile app by using track changes but when i edit my documents doesn't show anything

I'm using track changes on my Microsoft word on my Android phone but its not working, when I edit the document the app just close

Microsoft 365 and Office | Word | For business | Android
asked 2024-12-14T05:07:44+00:00
Anonymous
1 answer

snipped images not displaying on word document

I've got a word document that's used for advising the team on procedures at work. I shared this via email with my manager and she told me that the images pasted from the snipping tool are not displaying, only leaving 'The picture can't be displayed'…

Microsoft 365 and Office | Word | For business | Android
asked 2025-03-07T09:28:12+00:00
Anonymous