How can I find my Outbox folder
I tried to send an email with too many attachments and received an undeliverable response. My problem now is that the text of that email has disappeared altogether. It is not in the Sent folder and not in Drafts either. And if an Outbox folder does…
Outlook | Windows | Classic Outlook for Windows | For home
Resolving AIXHost.exe Error on Windows 11
A recurring error message appears when working with Word and Excel files on Windows 11: c:\windows\SystemApps\MicrosoftWindows.Client.AIX_cw5n1h2txyewy\AIXHost.exe. The message states, "The application is exiting and cannot service this…
Windows for home | Windows 11 | Apps
Microsoft 365 Business Standard License - Storage
Hi There, I'm Microsoft Administrator for my organization, we are on the MS365 Business Standard, we've just less than 200 users, excl. contacts/guest. Question: Each user is limited to 50GB which makes a lot of the users who needs their old emails…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
I cannot cannot use the keyboard that is attached to my surface pro. Only the touch keyboard. I need to fix this
My keyboard was working fine since I got it along with my surface pro in May this year. Less than a month ago, after an update my keyboard started disconnecting sometimes. Then it would connect again if I detach and reattach it. This went on for over a…
Surface | Surface Pro | Performance and maintenance
BitLocker Recovery Key Lost – Unable to Access D: Drive
Hello Microsoft Support, One of our users’ D: drive is locked by BitLocker, and we are currently unable to access the data. We have checked thoroughly, but the BitLocker recovery key cannot be found anywhere: Not in the user’s email or Microsoft…
Windows for home | Other | Install and upgrade
File Explorer not previewing pdf files since 25H2 update
Since installing the 25H2 update to Windows 11, the preview for pdf files is not working. I just get the following message "The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from,…
Windows for home | Windows 11 | Files, folders, and storage
Microsoft Store initialise failed cannot open
After the recently windows 11 update then store cannot open always show initialise failed
Windows for home | Windows 11 | Apps
How to fix the show more options stuck about 30 minutes in the property of OneDrive files in W11?
Show more options in the context menu NOT working and got stuck about 30 minutes after click. That problem happened only in the files or holders of OneDrive for about half a month, while the other files or holders except OneDrive in the same disk of…
Windows for home | Windows 11 | Files, folders, and storage
apple airpods do not pair with pc bluetooth
apple airpods do not pair with pc bluetooth; need to troubleshoot
Windows for home | Windows 11 | Devices and drivers
I am taking a certification test for az-205, OnVue is not opening after download
I am unable to attempt my scheduled exam because the Pearson VUE OnVUE virtual testing application is not launching after download. I have restarted my system multiple times and re-downloaded the application, but the OnVUE app does not open. I also tried…
Azure Virtual Machines
Claiming student voucher for my Azure Ai-900 cert exam.
I followed the steps suggested, logged in using my personal account ( as it would not allow me to create/login using my university mail id). I took up the interest survey and selected the student path. I was suggested to add my university id to my…
Azure AI services
Onedrive Sync Camera upload still not fixed
Hello. A few months ago this problem was already been uploaded here. It's about the onedrive gallery sync and the Camera upload issue that you can't disable. Tried every Solution with the app. Disabled the permission…
Community Center | Discuss the Q&A site | Site bug or problem
Windows 7 Explorer search filter not finding files
Why would Windows 7 Explorer search filter not find files in certain folders, but work in others?
Windows for home | Previous Windows versions | Search, touch, and mouse
What is the right way not to show inactive users in the Organization tab under the Address Book?
Hello, We’re trying to ensure that inactive users do not appear in the Organization tab within the Outlook Address Book / People card. A few points for context: The user accounts are already disabled/inactive in Entra ID. However, they still show up…
Outlook | Windows | New Outlook for Windows | For business
Internal DNS resolution - Container App Job > Container App
I have a Workload Profile based Container App Environment where I have 2x Container Apps running ( frontend and a backend) and a single Container App Job. The frontend is able to resolve and communicate with the backend via the internal hostname i.e.…
Azure Container Apps
PC Never sleeps when trying to make it go to standby
When putting the PC into sleep mode, the display turns off and shows a black screen and as a result the system itself remains on. I either will have to crash the computer or forcefully turn off the power or the computer will never go to standby. I’ve…
Windows for home | Windows 10 | Sleep and Power on, off
I accidentally selected 'Restore from Backup' when setting up my new laptop, is there any way to undo this?
I got an HP Omen 16 Slim running Windows 11 for my birthday, and I've been going through the process of setting it up. I got to the 'Restore from Backup' step, and accidentally proceeded with restoring the data of my current laptop (also running win11)…
Windows for home | Windows 11 | Recovery and backup
How to cancel & get refund for a duplicate subscription
Background: I have Microsoft 365 Family subscription, renewed the current subscription in July 2025 but now Co-pilot was not available and all my chat history disappeared. Microsoft prompt pop up saying I must upgrade, with 3 option, Individual, home and…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
excel doc changes in one drive on dell no sync when view one drive doc on s24+
When update excel document in one drive on dell laptop , unable to see changes when open same path of one drive document on s24+ mobile phone.
Microsoft 365 and Office | OneDrive | For home | Android
I cant seem to get my new slide in the right place on word.
Basically when ever i try to add a new slide on word it goes above the slide I've already done I've tried everything i could but i couldn't figure out what to do. Can anyone please help me?