1,892,483 questions

Sort by: Created
2 answers

Copilot is not working!!

Why is copilot not working? My screen is blank and there are no sidebar commands nor is chat history available.

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T20:29:01.5966667+00:00
Mike Johnson 0 Reputation points
answered 2026-11-13T01:58:32.74+00:00
Hendrix-V 21,090 Reputation points Microsoft External Staff Moderator
2 answers

status outloook email outages

what is the status of the outlook email outage? I have not receive any messages since yesterday.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:28:59.4433333+00:00
James Butts 0 Reputation points
answered 2026-11-12T21:01:43.6066667+00:00
Ivan B 127.3K Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

MS Outlook, MS Form, other MS Apps Is Not Working

Hi MS Support! Looks like there is a sitewide MS Applications issue. Cant Make/Receive messages in Outlook. MS Forms wont open as well. May w know when will this be resolved? Also how do we know or track that the issue has been resolved?

Microsoft 365 and Office | Microsoft Forms | Other
asked 2026-11-12T20:28:28.4566667+00:00
TARNATE, JONELLE 0 Reputation points
commented 2026-11-12T21:55:36.6066667+00:00
Ryan-N 16,955 Reputation points Microsoft External Staff Moderator
3 answers

Outlook.com: Personal Email Inaccessible Across Multiple Devices and Networks, HTTPS Connection Timeout

My personal Outlook.com email account is inaccessible across multiple devices, including desktop computers, laptops, and mobile devices, using both local Wi-Fi networks and independent cellular data connections. The Outlook.com website consistently…

Outlook | Web | Outlook.com | Settings
asked 2026-11-12T20:27:58.3+00:00
David Lamb 0 Reputation points
answered 2026-11-12T21:01:03.7533333+00:00
Estrella721 48,020 Reputation points Independent Advisor
1 answer

i cannot sign into my email account. i used sign in helper, it states no issues, but still cANNOT SIGN IN. I CAN SURF THE WEB AND MSN, BUT CANT SIGN ONTO MY OUTLOOK MSN EMAIL

i cannot sign into my email account. i used sign in helper, it states no issues, but still cANNOT SIGN IN. I CAN SURF THE WEB AND MSN, BUT CANT SIGN ONTO MY OUTLOOK MSN EMAIL

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:27:44.5433333+00:00
Robert Buck 0 Reputation points
answered 2026-11-12T20:58:37.74+00:00
Estrella721 48,020 Reputation points Independent Advisor
3 answers

cant access my outlook

hello i can not access my outlook i get this issues when i click on it Hmmm… can't reach this page outlook.com took too long to respond Try: Checking the connection Checking the proxy and the firewall ERR_TIMED_OUTelaine pritchard ******@msn.com

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:27:43.7433333+00:00
Elaine Pritchard 0 Reputation points
answered 2026-11-12T20:59:02.9533333+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers

How to fix outlook that will not open after last night's update

OUtlook is stuck in the Loading Profile screen even after deleting Microsoft Companions and rebooting Dell Laptop, Windows 11 machine

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:26:55.66+00:00
Mary Cardello 0 Reputation points
answered 2026-11-12T20:59:15.4433333+00:00
Jonathan Deives 83,670 Reputation points Independent Advisor
1 answer

Microsoft account sign in

I am unable to sign into my Microsoft account. The account keeps going to a cancelled email address instead of my Outlook account. Currently unable to access Outlook emails.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T20:25:46.69+00:00
TonyKuhel-9976 0 Reputation points
answered 2026-11-12T20:57:03.9533333+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers

Outlook will not open

When I attempt to open Outlook in my browser (using a personal Microsoft 365 subscription) - as I have been doing for several years - it now fails to open. I get a notification saying that "Something went wrong" plus the details shown below.…

Microsoft 365 and Office | Other
asked 2026-11-12T20:25:33.2533333+00:00
Capt Pete 0 Reputation points
answered 2026-11-12T20:56:51.7166667+00:00
Jonathan Deives 83,670 Reputation points Independent Advisor
2 answers

Did I get hacked?

I received an e-mail I assumed was from Microsoft saying there was a quicker way to sign in. I think I clicked on something, but I was distracted by another call. Suddenly, I can not gain access to outlook. Not a login problem, I can't get to your site…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-12T20:23:36.1366667+00:00
Bruce Harwood 0 Reputation points
commented 2026-11-12T21:12:05.5633333+00:00
Craig Long 19,015 Reputation points
2 answers

Outlook won't open

When I click on my outlook icon, it finally says it can't open.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:23:13.3966667+00:00
Jo Locke 0 Reputation points
answered 2026-11-12T20:54:57.5766667+00:00
Jonathan Deives 83,670 Reputation points Independent Advisor
0 answers

Getting Google authorization error messages

The new outlook is causing ton's of problems. First I was unable to click on an attachement and have it open. Then I wasn't able to even save from outlook. Now I get an error message saying the authorization quota has been reached with google. Maybe…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-12T20:23:07.1766667+00:00
Jeff White 0 Reputation points
edited the question 2026-11-12T20:25:23.0033333+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
1 answer

Urgent -- MFA Lockout, need to reset 2FA

I am the sole Global Administrator for my Microsoft 365 business tenant. I know my password, but I am locked out because I cannot complete Microsoft Authenticator MFA. There are no other Global Administrators in the organization. I need a service request…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T20:23:07.0066667+00:00
Ryan H 0 Reputation points
commented 2026-11-13T00:51:54.0166667+00:00
Ryan H 0 Reputation points
2 answers

The blue envelope trying to open the hotmail account times out!

How do I access the Microsoft account sign-in helper to recover access to open the hotmail email screen page

Microsoft 365 and Office | Other
asked 2026-11-12T20:22:00.2966667+00:00
Peter Snyder 0 Reputation points
answered 2026-11-12T20:24:12.3233333+00:00
Jose Benjamin Solis Nolasco 13,106 Reputation points Volunteer Moderator
2 answers

Can't Access My Hotmail Account

I have tried to access my hotmail account on my cell phone, IPAD and Laptop and have uninstalled and reinstalled the app several times but it doesn't work. Please help!!

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:21:55.8233333+00:00
Oscar D Robinson Jr 0 Reputation points
answered 2026-11-12T20:24:23.9866667+00:00
Jose Benjamin Solis Nolasco 13,106 Reputation points Volunteer Moderator
1 answer

Copilot screen locked in blank mode

I was using copilot for questions and tried to open the previous session but it seemed to take a long time to respond so I tried a different session but then the screen went blank and now it will not run correctly. I tried to uninstall and reinstall then…

Microsoft Copilot | Other
asked 2026-11-12T20:21:35.2666667+00:00
paul ackel 0 Reputation points
answered 2026-11-12T20:24:32.4033333+00:00
Jose Benjamin Solis Nolasco 13,106 Reputation points Volunteer Moderator
1 answer

How can I remove a watermark from a Word Document is Office Home and Business 2016?

How can I remove a watermark from a Word Document is Office Home and Business 2016? In a MSWord document I created, I inserted a watermark. Now I want to remove the watermark but have forgotten how to do it. Please help! Thank you JoeB866

Microsoft 365 and Office | Word | For home | Other
asked 2026-11-12T20:21:01.6666667+00:00
JoeB866 0 Reputation points
edited the question 2026-11-12T20:24:38.4533333+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
2 answers

Hotmail account won't open

When I try to access my hotmail account, it doesn't open.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:20:59.7233333+00:00
TheSometimesWhy 0 Reputation points
answered 2026-11-12T20:24:43.1166667+00:00
Jose Benjamin Solis Nolasco 13,106 Reputation points Volunteer Moderator
2 answers

fix outlook

my outlook is not working. i have a microsoft account to expire 2027

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:20:22.8233333+00:00
laura moore 0 Reputation points
answered 2026-11-12T20:24:56.1966667+00:00
Jose Benjamin Solis Nolasco 13,106 Reputation points Volunteer Moderator
1 answer

Office folders will not download

My Office folders will not load and I can't forward messages from from my in tray or new messages. the only folders that open are inbox, sent and deleted.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-12T20:20:11.7566667+00:00
Danny Lee 0 Reputation points
answered 2026-11-12T20:25:16.0433333+00:00
Jose Benjamin Solis Nolasco 13,106 Reputation points Volunteer Moderator