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588 answers One of the answers was accepted by the question author.

Surface Pro 2017 turning off or hibernating randomly!!!

For some reason my new Surface is shutting off randomly. I check the setting and a few other things but it's still randomly turns off without warning. I'm losing some of my school work because of it. Is anyone else having this problem?

Surface | Surface Pro | Power and battery
asked 2017-06-17T13:19:55+00:00
Anonymous
582 answers One of the answers was accepted by the question author.

Unspecified Error, word/document.xml, Line:2, Column: 0

Dear document savers, It appears that due dates for assignments makes Word eat documents. Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help. The…

Microsoft 365 and Office | Word | For home | Windows
asked 2012-05-27T15:48:53+00:00
Anonymous
581 answers One of the answers was accepted by the question author.

After update of my windows 10 I got problem Desktop is unavailable

My PC is working really normal before update. After I update my windows 10 the system show this message. C:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. If the location is on this PC, make sure the device or drive is connected or the…

Windows for home | Windows 10 | Windows update
asked 2018-05-14T07:58:32+00:00
Anonymous
570 answers

"This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns". I've been locked out of my laptop since last night and can't log back in. How do I fix this issue?

So randomly last night (about 12 hours ago) my laptop with Windows 11 shows the above error message when I input my pin. "This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Use a different sign-in option, or…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2022-01-28T09:51:54+00:00
Anonymous
569 answers One of the answers was accepted by the question author.

Windows Explorer expands folders inappropriately, jumping the folder you expand to the bottom of the navigation pane

When using a left-side Navigation pane, if there are enough folders in the navigation pane such that you have a vertical scroll bar, if you click on a folder with the mouse (so as to see the contends in the right pane), then expand the folder (either by …

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2009-10-28T18:12:01+00:00
Anonymous
562 answers

Following a clean install, Windows Update remains at "Checking For Updates" forever...

I've reloaded hundreds of Windows computers over the years and I like to think that I am reasonably proficient at that process.  I have just encountered an issue that required a lot of time and effort to resolve and I am posting this to try and save…

Windows for home | Previous Windows versions | Windows update
asked 2016-01-19T16:22:55+00:00
Anonymous
561 answers One of the answers was accepted by the question author.

Update 1 - Error 8018830F -> Update was downloaded but could not be opened

ISSUE RESOLVED Message from Microsoft: Hello Folks, We have resolved this issue with the error 8018830F.  You can now simply go to Phone Update and check for updates to install the latest version. Thank you for the information to help us investigate…

Windows for home | Other | Devices and drivers
asked 2014-08-04T15:47:29+00:00
Anonymous
558 answers

KB3035583 Installing Windows 10 using Windows Update?

Would you please tell me how to prevent the installation of KB3035583 in my computer and if it is already installed, how to remove it?  Also, are there other updates that we need to be concerned about that enable this behaviour? KB3035583 now appears as…

Windows for home | Previous Windows versions | Windows update
asked 2015-04-12T11:56:46+00:00
Anonymous
556 answers One of the answers was accepted by the question author.

Windows 8 Store Won't Open?

The title pretty much sums up my issue. I have never been able to access it since I upgraded, so I'm not sure where something went wrong. I don't really know how to go about fixing this issue, so any help would be greatly appreciated. Thanks in advance…

Windows for home | Previous Windows versions | Microsoft Store
asked 2012-12-10T05:14:41+00:00
Anonymous
555 answers

Windows 11--most recently opened Explorer window keeps popping up into the foreground

About a month ago Windows Explorer started the annoying habit of routinely moving its most recently opened window into the foreground. Is there a way to stop it from doing this? For example, I'll open an Explorer window to open a file into another…

Windows for home | Windows 11 | Files, folders, and storage
asked 2023-01-01T17:15:47+00:00
Anonymous
554 answers One of the answers was accepted by the question author.

Windows Spotlight lock screen picture won't change

Hello, I have an HP laptop running Windows 10, and usually when my laptop is locked, the picture changes every now and then on my lock screen and I really enjoyed that. But recently for the past month or two, it's been stuck on the same picture and it…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2018-02-09T16:26:33+00:00
Anonymous
551 answers

Access Database is getting corrupt again and again

We have an application which was working okay till last month. But after the last windows update our clients are getting issues with access database. access database got corrupted.  We ran compact and repair. But it still getting corrupted again and…

Microsoft 365 and Office | Access | For home | Windows
asked 2018-06-01T17:47:41+00:00
Anonymous
542 answers One of the answers was accepted by the question author.

Update KB5034441 fails to install

So the other topic about this was lokced for who knows what reason, why lock a topic / problem that has not been resolved yet? I keep getting notification every day about this update and as you know we cannot install it because of some problem. What I…

Windows for home | Windows 10 | Windows update
asked 2024-01-14T12:58:19+00:00
Anonymous
539 answers

Windows 11 CO-Release Build 22000.51 is out to Dev Channel

Live in W.U.

Windows Insider program | Program announcements and registration | Communications and announcements
asked 2021-06-28T17:00:26+00:00
CrazyKats 19,245 Reputation points Volunteer Moderator
532 answers One of the answers was accepted by the question author.

WaasMedic Agent Exe stopping me from working

My computer slowed to a crawl. I cannot work. I checked task manager and saw a process waas Medic agent exe is the culprit. It is using 2.8 mb of memory and 1.2 mbs of disk usage. I understand this is a Microsoft process. What I don't understand is what…

Windows for home | Windows 10 | Settings
asked 2021-01-02T19:26:13+00:00
Anonymous
527 answers One of the answers was accepted by the question author.

Windows 7 does not refresh folder views

I've got the following problem: Windows 7 does not refresh automatically the folder view (until I manually refresh by pressing F5) after the following file operations: Create/delete/rename/move files or folders Windows 7 Professional final…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2009-11-23T12:03:22+00:00
Anonymous
518 answers One of the answers was accepted by the question author.

Can't open Word File because of end tag/start tag mismatch error...need XML help!

I get the following message when i try to open a word document that i desperately need   The name in the end tag of the element must match the element type in the start tag Location: Part: word/document.xml, Line: 2, Column: 96760 I know how to…

Microsoft 365 and Office | Word | For home | Windows
asked 2010-06-09T00:42:38+00:00
Anonymous
513 answers

Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP)…

Surface | Surface Pro | Network
asked 2014-06-21T05:48:07+00:00
Anonymous
510 answers One of the answers was accepted by the question author.

PowerPoint 2013: Images in presentation disappear - and are replaced with 'The image part with relationship ID rId2 was not found in the file'

I've used PPT for 20 years and started using PowerPoint 2013 through Office 365 2 months ago and this has happened to me 4 times.  1.  I create a presentation (Using copy and paste and/or insert to include pictures and other images) 2.  After working on…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2013-05-07T17:10:57+00:00
Anonymous
510 answers One of the answers was accepted by the question author.

Surface RT - Reset, Refresh, how and why.

Greetings all, When trying to reset or refresh my Surface RT, I receive the following error: Could not find the files needed If you have a Windows installation or recovery media, insert it and restart the PC from the media. Obviously, the Surface RT…

Surface | Other
asked 2012-10-30T14:47:52+00:00
Anonymous