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j'ai oublier mon mots de passe

J'ai oublié le mot de passe de ma session Windows et je veux récupérer l'accès sans perdre mes fichiers.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-10T16:22:26.4766667+00:00
Clement Nougairede 0 Reputation points
commented 2026-09-10T17:21:35.4866667+00:00
Clement Nougairede 0 Reputation points
1 answer

how to refund minecraft realms because i didn't use it before and i not intend to puchase

Hi, I would like to request a manual review of a refund for my Minecraft Realms subscription. I originally signed up for a free trial, but I forgot to cancel it before the trial ended and it automatically renewed into a paid subscription on September 6,…

Windows for home | Windows 11 | Gaming
asked 2026-09-06T01:55:51.61+00:00
editha siblag 0 Reputation points
edited a comment 2026-09-10T17:21:29.42+00:00
Adriá Lizarraga 0 Reputation points
4 answers

Outlook on old iPhone works, Outlook and brand new iPhone will not allow me to log in

Hi, I had an iphone 12 i now have an iphone 17 promax. Outlook still works on the old one but i cannot log into Outlook on my new phone. At every point of trying I am asked to go to Authenticator which gives me an 8 digit code when 6 digits are needed,…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-10T14:18:09.24+00:00
Tim Ring 0 Reputation points
commented 2026-09-10T17:21:21.5366667+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

Incomplete indexing (searching) of endnotes in some Word documents

I have many Word documents with endnotes. To search my files I use Agent Ransack (super-fast), which normally is able to search endnotes along with comments and anything else. However, I discovered that it's not finding text in the endnotes in one of the…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-10T12:45:42.94+00:00
Calloo 40 Reputation points
answered 2026-09-10T17:20:10.1266667+00:00
Lucus-V 12,535 Reputation points Microsoft External Staff Moderator
1 answer

Mail app on macOS does not fetch or send new mail.

So, since today, macOS Mail app does not connect to Exchange server. Error message: Connections to host (null) on the default ports failed. Deleted the account, added it back -> no improvement. Deleted the account, removed authentication from…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-02-04T15:48:15.9933333+00:00
Bonyo Bonev 60 Reputation points
edited a comment 2026-09-10T17:18:50.98+00:00
Randeep Singh 0 Reputation points
1 answer

Delegate Calendar Category Colors Wrong

I have delegate access to my executive's calendar and a few weeks ago the colors suddenly changed on my end. I have 2 categories that should be different colors show up as the same. When I view the calendar on someone else's computer, the colors are…

Outlook | Web | Outlook on the web for business | Calendar
asked 2026-09-09T15:56:19.5533333+00:00
commented 2026-09-10T17:18:34.8533333+00:00
Aetherin 1,465 Reputation points Independent Advisor
2 answers

Microsoft account deleted randomly

I went to log into my laptop and saw that it said I couldn't use my pin because my account was deleted, I looked at my emails and it said nothing but the passkey was removed earlier this day and I cant find anything saying why it would have been removed.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-09T15:41:33.0366667+00:00
James Stanhope 0 Reputation points
commented 2026-09-10T17:16:57.49+00:00
James Stanhope 0 Reputation points
1 answer

downloading 2021 Office Pro

I have the key for Office Pro 2021 but haven't found a way to use it and download this package. Ann

Microsoft 365 and Office | Other
asked 2026-09-10T17:11:00.8666667+00:00
Ann Neal 0 Reputation points
edited an answer 2026-09-10T17:16:55.9966667+00:00
Bence Weiszmann 1,555 Reputation points
2 answers

how to remove a business email account from outlook

i have a business email account that I need removed from outlook. this account address has been moved to a google platform from microsoft to google under the same name, so I need full removal of the microsoft account otherwise there is a conflict in…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-09T17:58:22.11+00:00
Brian Lurie 0 Reputation points
edited a comment 2026-09-10T17:15:17.2633333+00:00
Jayden-P 2,520 Reputation points Independent Advisor
1 answer

Sole Global Administrator Locked Out of Microsoft 365 Tenant – Existing Case [Moderator note: personally identifiable Information removed]

I am the sole Global Administrator of my Microsoft 365 business tenant and I am completely locked out because my Microsoft Authenticator MFA registration is broken. There is no second administrator, no alternate MFA method, and no workaround. I cannot…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-08T17:38:19.57+00:00
Kenneth Clark Personal 0 Reputation points
commented 2026-09-10T17:15:10.8166667+00:00
Kenneth Clark Personal 0 Reputation points
2 answers

hotmail.com email issue

my hotmail.com email is not working on my phone samsung 25+

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-09-09T21:14:13.7133333+00:00
Sally Bonje 0 Reputation points
answered 2026-09-10T17:12:43.5033333+00:00
Lucus-V 12,535 Reputation points Microsoft External Staff Moderator
4 answers

how to get the latest version of windows 11

I currently have Windows 11 home 22H2 on my new laptop. It says I need to update to the newest version of windows 11 to receive updates. How do I achieve this?

Windows for home | Windows 11 | Windows update
asked 2026-09-09T17:12:56.7433333+00:00
Joe Harwood 0 Reputation points
commented 2026-09-10T17:12:38.5433333+00:00
David-M 125K Reputation points Independent Advisor
1 answer

PPT SLIDE SHOW

UNABLE TO GET AN AUDIO TRACK THAT I EXTRACTED FROM UTUBE VIDEO TO PLAY THRU PPT SLIDE SHOW. SOMETHING CHANGED OVER THE LAST YEAR. FOLLOWED INSERT MEDIA FROM PC. VERY DIFFICULT TO FIND THE EXTRACTED AUDIO TRACK B/C THEY DON'T STORE ON WINDOWS EXPLORER…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-09-09T22:46:49.59+00:00
Kim Libera 0 Reputation points
commented 2026-09-10T17:12:10.4233333+00:00
Kim Libera 0 Reputation points
1 answer

Sync error on Onedrive

This has been going on for over 6 weeks and I have not been able to find a solution that works. I deleted a few hundred old files and Onedrive sent an alert asking that I confirm the deletion. The problem was that there was no way to confirm and now I am…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-10T16:09:18.66+00:00
Philip LoGiudice 20 Reputation points
answered 2026-09-10T17:09:06.8766667+00:00
Jeronimo Fuerte 45,585 Reputation points Independent Advisor
1 answer

Remove footnote formatting bug/issue

I am a writer with an 80,000 word manuscript. I didn't realize fully what a pain this issue would become. Somehow in creating a footnote about one third of the way through the final ms, Word turned the rest of the ms essentially into a footnote, and…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-10T17:07:28.76+00:00
Herb Schaffner 0 Reputation points
answered 2026-09-10T17:07:44.5366667+00:00

AI answer

2 answers

New Outlook for Windows cannot retrieve calendar events for people in organizational/team structure

Title: New Outlook for Windows cannot retrieve calendar events for people in organizational/team structure Hello, I would like to report an issue with New Outlook for Windows. In our organization, users can see people from their organizational structure,…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-25T07:53:25.62+00:00
Wiktor Skonieczny 10 Reputation points
answered 2026-09-10T17:07:24.5+00:00
L 0 Reputation points
1 answer

Unable to Sign In To OneDrive

I am using a Dell i3147 laptop computer with Windows 8 and when I start the computer the OD icon pops up in the startup tray then quickly disappears. When I open the OD app it tells me to update Windows. I have installed all the most recent updates for…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-10T17:06:50.33+00:00
Douglas Pounder 0 Reputation points
answered 2026-09-10T17:07:07.6833333+00:00

AI answer

3 answers

New outlook can't retrieve calendar events from teammates after converting shared mailbox to an account

We are experiencing an issue where users suddenly can't view the calendars of the people in their nearest team according to the organization hierachy when using New Outlook. This happens after converting a shared mailbox to an account in Settings ->…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-07-07T08:48:46.44+00:00
Thomas Jost Jakobsen 0 Reputation points
edited an answer 2026-09-10T17:07:00.7433333+00:00
L 0 Reputation points
2 answers

Trying to set up a gmail account as an alias on my outlook account and want any emails sent to the gmail account to appear in my outlook account

Trying to set up a gmail account as an alias to my outlook account. I also want all emails sent to the gmail account to appear as well in my outlook account.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-10T15:33:38.0866667+00:00
Bruna Hamilton 0 Reputation points
commented 2026-09-10T17:06:35.2633333+00:00
EmilyS726 264.5K Reputation points Independent Advisor
1 answer

Auto fill notworking despite Enable fill handle and cell drag and drop being checked. Also copy/ paste (P) not working either

Auto fill notworking despite Enable fill handle and cell drag and drop being checked. Also copy/ paste (P) not working either. I am using Microsoft Professional Plus 2016. Could you please help

Windows for business | Windows 365 Business
asked 2026-09-10T16:18:46.7266667+00:00
Attila Penbeci 0 Reputation points
answered 2026-09-10T17:06:31.64+00:00
Chen Tran 12,770 Reputation points Independent Advisor